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Matilda Boutique and Spa Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Matilda Boutique and Spa Hotel

1 bedroom, down comforters, memory foam beds, minibar
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Executive Twin | View from room
Junior Double Room, City View | View from room
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
73 Ma May, Hang Buom, Hanoi, Ha Noi, 10000
  • Ta Hien Street
    ‪1 min walk‬
  • Quan Chuong Gate
    ‪4 min walk‬
  • Hanoi Old Town Night Market
    ‪4 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Twin

LCD TV

Executive Twin

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Double Room, City View

Junior Double Room, City View | 1 bedroom, down comforters, memory foam beds, minibar

Junior Double Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room, City View

Junior Twin Room, City View | Living area | LCD TV

Junior Twin Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Matilda VIP Balcony

Matilda VIP Balcony | 1 bedroom, down comforters, memory foam beds, minibar

Matilda VIP Balcony

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double

Classic Double | 1 bedroom, down comforters, memory foam beds, minibar

Classic Double

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double

1 bedroom, down comforters, memory foam beds, minibar

Executive Double

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (3498)
The price is $602
per night
$683 total
includes taxes & fees
Feb 5 - Feb 6
Hanoi Royal Palace Hotel 2

About this property

Matilda Boutique and Spa Hotel

4-star hotel in Old Quarter
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Matilda Boutique and Spa Hotel offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Matilda Boutique and Spa Hotel features a full-service spa. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, a terrace, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Matilda Boutique and Spa Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Lotus Restaurant - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese (Cantonese), Croatian, Czech, Danish, Dutch, English, Estonian, Farsi, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Khmer, Korean, Lao, Latvian, Lithuanian, Macedonian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 70,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lotus Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Hand-held showerhead
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property will serve à la carte breakfast from January 28-31, 2025. Buffet breakfast service will resume on February 1, 2025.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 460000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 70000 for children
  • Airport shuttle fee: VND 432000 per vehicle
  • Rollaway bed fee: VND 460000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Matilda Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel
Matilda Boutique and Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel Hanoi

Matilda Boutique and Spa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 276 reviews" "
Rating 8 - Good. 70 out of 276 reviews" "
Rating 6 - Okay. 23 out of 276 reviews" "
Rating 4 - Poor. 14 out of 276 reviews" "
Rating 2 - Terrible. 10 out of 276 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saito, Setagaya-ku

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended in Hanoi! Staffs are very kind and helpful. They cared us customers well. Always cleaned lobby and keep our room comfortable and change bed sheets new everyday. We had enough hot shower. Specially their Vietnam cuisine breakfast(included to the fee) was more than excellent! Really loved juicy bacon and duck and Vietnam spring roll ;) They offered massage spa. My partner got it said very nice quality. The location was also perfect. It was just in Old Town so accessible to everywhere, however, glad still quiet inside the hotel. We asked to pick-up from and sending to airport, and one day-tour to halong bay through this hotel then they arranged for us well. Comparing to other the same class hotels, this was very reasonable and worth more than the price. Really appreciate to lovely staffs to make our stay comfortable :) Vietnamese people are so kind and lovely. If visiting Hanoi again, we must stay this hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Cathal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

sally

Liked: Cleanliness, staff & service, property conditions & facilities
A good little hotel with friendly staff. Rooms are decorated nicely but our 3 rooms didn’t have a window so that was our only disappointment.
Stayed 1 night in Oct 2024

10/10 Excellent

Emi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly and so helpful. Beautiful hotel to stay very convenient to wherever.
Stayed 2 nights in Oct 2024

8/10 Good

Eun kyung

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff was so kind. Good location for everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Property conditions & facilities
Not the same as pictured, dirty bathroom, fridge did not work even after they replaced it, safe did not work, the bathroom is dangerour because there is no slip resistant mat anywhere. The breakfast was sub par & over all the hotel was much simpler/smaller than the pictures online showed
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and helpful.
Stayed 7 nights in Jun 2024

10/10 Excellent

Cam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

loc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe.
Stayed 2 nights in May 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely hotel. Easy to walk everywhere. Breakfast was delicious
Stayed 2 nights in Apr 2024

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
Terrible. They wouldn’t serve us coffee when we asked and told us to go elsewhere. Would only issue us one room key and came in our room when we put do not disturb on. They tried charging us to clean our sheets which is just ridiculous. Not helpful. Noisy area. No rooftop bar just a fridge with dragonfruit in.
Stayed 2 nights in Apr 2024

8/10 Good

Kristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the old quarter of Hanoi. Most sights within walking distance. Spacious rooms and a tasty breakfast.
Stayed 7 nights in Apr 2024

10/10 Excellent

HUY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Place was in the Old Quarters of Hanoi. Easy to walk everywhere

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located. Close to a lot of the popular sites in Hanoi. The hotel is clean and modern. The staff is great, they recommended restaurants and tours to join while staying in Hanoi. I would recommend this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Ti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff very nice and Service super good, breakfast very delicious.
Stayed 1 night in Mar 2024

8/10 Good

mark

Great location, would stay there again.
Stayed 2 nights in Feb 2024

2/10 Terrible

KERRI

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Elvira

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First thing first the hotel is in amazing area central location. BUT the rooms are very outdated, small, poorly maintained. The staff is kind and welcoming. Breakfast is ok. ( lots of options around the hotel very cheap food). And most important!!!!!! We booked the hotel a head of time and planned to stay for 5 nights. Reservation was approved by property. After 2 nights at the hotel we were notified by the staff that we have to leave the day after because it’s holiday and they are all leaving home the hotel will be closed for 4 days!!!!!!

4/10 Poor

Trung

Traveled with group, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed. As a Platinum member, Expedia said the hotel should have given us free upgrade when rooms are available, especially when the pricing on the booked rooms and the upgraded rooms are the same ($50). We did not received it upon check-in request, nor the Welcome Drinks (both times as we had booked couple days earlier). No bell/door service to help with luggage. Coffee was served room temperature. Rooftop bar was nonexistent. Definitely not you 4 stars hotels. Expedia needs to reclassify them. Everything seems old. Breakfast was below average compared to other hotels.
Stayed 1 night in Feb 2024

4/10 Poor

Trung

Business traveler, Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
NOT a 4 stars hotel, more like a 2 stars. We have been traveling in Vietnam for 2 months so we have stayed in lots of hotels. No Welcome drinks, No Bell/Door service for help with luggage from street ornto room. Small family operation which we often love to support. No table service. Breakfast so-so. No free upgrades for Platinum members on Expedia upon request at check-in--there were two Junior Suites (for same price) but they did trade us up. :-(

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fun area, clean and feels like a luxury hotel. The spa services are a bit unorthodox. Didn't enjoy the pedicure I received. Other than that, the staff was welcoming and helpful!
Stayed 2 nights in Jan 2024