MAY DE VILLE Crown Hotel

5.0 star property

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Photo gallery for MAY DE VILLE Crown Hotel

Outdoor pool, sun loungers
Bar (on property)
Bar (on property)
Senior Suite with Balcony | View from room
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym

Explore the area

Map
21 Luong Ngoc Quyen, Hoan Kiem, Hanoi, 100000
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

Premier Double Room, City View

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Terrace Suite

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Senior Suite with Balcony

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Studio

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq ft
  • Sleeps 2
  • 2 Twin Beds

Crown Suite

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Internal Window

9.6 out of 10
Exceptional
(4 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive City View

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Internal Window

7.2 out of 10
Good
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Connecting Rooms

  • 753 sq ft
  • Sleeps 4
  • 2 King Beds

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq ft
  • Sleeps 2
  • 1 Double Bed

Grand Executive

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

MAY DE VILLE Crown Hotel

5-star Hanoi hotel, connected to a shopping center in Old Quarter
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
MAY DE VILLE Crown Hotel offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-cm LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, MAY DE VILLE Crown Hotel features an outdoor pool and a steam room. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 646 square feet (60 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

MAY DE VILLE Crown Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
MAY DE VILLE Crown Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • High chair
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 800000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0101420522

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

MAY DE VILLE Crown Hotel Hotel
MAY DE VILLE Crown Hotel Hanoi
May De Ville Premier Hotel Spa
HÔTEL De SOURIANT Premium Hanoi
MAY DE VILLE Crown Hotel Hotel Hanoi

MAY DE VILLE Crown Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 188 out of 242 reviews
Rating 8 - Good. 38 out of 242 reviews
Rating 6 - Okay. 10 out of 242 reviews
Rating 4 - Poor. 1 out of 242 reviews
Rating 2 - Terrible. 5 out of 242 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Old Quarter

Great hotel, in excellent location near lively neighbourhood. Very friendly and helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Geremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a GEM

Great place to stay and close to all the action. Lots of things to eat right across the street
Stayed 2 nights in Mar 2025

10/10 Excellent

Laureline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good surprise

When I first arrived I was a bit worried because it’s in the hearth of the Old Quarter, which is a very lively neighborhood. However I must say that my stay was excellent: the staff is lovely, the room was spotless and very comfy. I was not bothered by the noise at all. I would happily come back.
Stayed 2 nights in Mar 2025

10/10 Excellent

RADU-LUCIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, breakfast and location. Super clean. Improvements: softer mattresses please!
Stayed 4 nights in Mar 2025

10/10 Excellent

Duncan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, Fantastic staff, great location, right in the middle of everything

10/10 Excellent

Laurence

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four sixty year old couples from Australia on tour. Had a great time going to restaurants and walking around town. Would highly recommend, had great breakfasts, comfy beds, clean and safe
Stayed 4 nights in Mar 2025

10/10 Excellent

Eddie

Stayed 2 nights in Mar 2025

10/10 Excellent

Jerome, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel n the center of old town. It was convenient to see the sights. The staff awesome and breakfast excellent. Rooms a bit small, but lovely. Typical old big city deluxe accommodation.
Stayed 2 nights in Mar 2025

10/10 Excellent

KARLA MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Luxurious Oasis in the Heart of the Old Quarter

A luxurious stay in the heart of Hanoi’s Old Quarter! The location is perfect—everything is nearby. We booked an inside room, and it was the best choice—quiet and comfortable despite the bustling surroundings. The room felt upscale, and the daily buffet was a highlight, offering a great variety each day. Most importantly, the staff was incredibly accommodating and made our stay even better. Highly recommend for a premium experience in Hanoi!
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very well positioned, well run friendly hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was like a cloud. Clean room. Very quiet inside hotel despite noise outside. Very central location. Buffet breakfast was incredible. Roof top bar and pool beautiful. Staff were so accommodating. 10/10 would recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property overall with very friendly staff who would do anything for you. Comfortable beds and spacious bathroom. Breakfast buffet was very good as was the roof top bar including food. A great place to stay in the Old Quarter.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

The hotel was wonderful! Everything was perfect!
Stayed 4 nights in Feb 2025

10/10 Excellent

Erik

Stayed 2 nights in Feb 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and accommodations for old qt, a gem

The Hotel is very nice, the staff is amazing, they attend to your every need, like to say big thanks to Luna and Erin on the front staff, so helpful and friendly, please pass on my warmest regards. Erik Straus
Stayed 1 night in Feb 2025

10/10 Excellent

Paul Adrian Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience Great staff always smiling and helpful
Stayed 5 nights in Jan 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff have been really friendly and helpful. Great location. Would recommend.

10/10 Excellent

Alanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in heart of town. Clean room. Good breakfast. Note: hotel will be noisy at night.
Stayed 3 nights in Jan 2025

10/10 Excellent

aurelien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were exceptional. The hotel is located right in the middle of old quarter so we were in the midst of it all. The hotel amenities, sky bar and buffet breakfast were all outstanding. Will definitely be back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great location super friendly staff a five star service would return anytime
Stayed 4 nights in Jan 2025

10/10 Excellent

Kersti

Traveled with family
This hotel is in a great location and the staff were very friendly. The room sizes were good and the breakfast delicious.
Stayed 3 nights in Jan 2025