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MAY DE VILLE Crown Hotel

4.5 star property

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Photo gallery for MAY DE VILLE Crown Hotel

Outdoor pool, sun loungers
Bar (on property)
Senior Suite with Balcony | Terrace/patio
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
21 Luong Ngoc Quyen, Hoan Kiem, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Premier Double Room, City View

Premier Double Room, City View | Premium bedding, minibar, in-room safe, individually decorated

Premier Double Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for De Souriant Suite with Terrace

De Souriant Suite with Terrace | Premium bedding, minibar, in-room safe, individually decorated

De Souriant Suite with Terrace

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite with Balcony

Senior Suite with Balcony | Premium bedding, minibar, in-room safe, individually decorated

Senior Suite with Balcony

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Studio

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room

Junior Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Junior Twin Room

  • 25 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite with City View

Executive Suite with City View | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite with City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Connecting Rooms

Premium bedding, minibar, in-room safe, individually decorated

Room, Connecting Rooms

  • 753 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Double Room

Junior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Junior Double Room

  • 25 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, individually decorated

Grand Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

MAY DE VILLE Crown Hotel

4.5-star Hanoi hotel, connected to a shopping center in Old Quarter
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
MAY DE VILLE Crown Hotel offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-cm LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, MAY DE VILLE Crown Hotel provides a steam room and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center. This luxury hotel also offers tour/ticket assistance, a garden, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

MAY DE VILLE Crown Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.
MAY DE VILLE Crown Hotel has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • Highchair
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 800000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Property Registration Number 0101420522

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

MAY DE VILLE Crown Hotel Hotel
MAY DE VILLE Crown Hotel Hanoi
May De Ville Premier Hotel Spa
HÔTEL De SOURIANT Premium Hanoi
MAY DE VILLE Crown Hotel Hotel Hanoi

MAY DE VILLE Crown Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 166 out of 216 reviews
Rating 8 - Good. 33 out of 216 reviews
Rating 6 - Okay. 10 out of 216 reviews
Rating 4 - Poor. 1 out of 216 reviews
Rating 2 - Terrible. 5 out of 216 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location- such a vibrant part of the Old Quarter and everything at your doorstep. The staff was super friendly and helpful. The pool and rooftop bar have an amazing view. My kids were delighted with the breakfast buffet- lots of variety of both American and Asian cuisine and they custom make your eggs to order if you wish. I had a hard time choosing a hotel based on so many options but was so glad we decided on this one. Highly recommend!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in the best location and the staff helped me book all activities and take care of everything
Stayed 1 night in Dec 2024

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hanoi.
Staff was exceptional. Here for anniversary and this stop on our stay was perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the properry is eight in the heart of old town. Excellent hotel and staff. Rosie, Customer Service Representative here at the hotel was outstanding. All round excellent exoerience here.

10/10 Excellent

sherry

Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel
had an amazing stay! the staff were very friendly and couldn’t do enough to help. The hotel was perfect and in an amazing location. despite being surrounded by so much the room was quiet and comfortable. 100% would recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vietnam Trip
Loverly Hotel in a great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel.. In an ideal location close to all sites .. Sky Bar was wonderful for looking at the sunset..

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and quiet even tho hotel has a very central location. Staff was very helpful with good language skills. I would recommed this hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and perfect location walking distance to many things we wanted to see

10/10 Excellent

Jagbir

Traveled with family
Liked: Cleanliness, staff & service, amenities
Thoroughly enjoyed our stay here. Such a vibrant street with plenty of food options and local shopping. Very friendly and helpful staff. Wish I could give them 7 stars if I had the option. The only downside, Gym facilities not good..
Stayed 3 nights in Nov 2024

10/10 Excellent

Parveen, Pasadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with a great staff. It is definitely in the heart of the Old Quarter so be sure you are ready to feel and hear the hustle and bustle of street vendors, visitors and life in the city. Despite the excitement and noise, the staff was courteous enough to get us a room that was away from most of the noise. Sal the sales manager and Erin were both amazingly helpful and attentive in getting us booked and situated not only into hotel but also on our tours

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accomodating. Rosie checked us in and was very informative of the surrounding area and popular sites to visit. She also checked in on us during breakfast to make sure everything was ok. There were guests that were quite rude to her and she handled the situation in a very professional manner. The property was in a convenient location and the atmosphere around was great. Would definitely recommend to people travelling to Hanoi and want to be in the middle of the action
Stayed 2 nights in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem
This hotel was brilliant from start to finish. The service was top notch with very friendly staff. The room was spacious and well appointed and luxurious and the bed was one of the most comfortable beds we have ever slept in. Location was right amongst the action of Old Quarter Hanoi. The pool and sky bar were also excellent. Highly Recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful rooms
Stayed 5 nights in Oct 2024

10/10 Excellent

Gillian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel de Souriant were the most fabulous I have come across for a very long time. They were friendly, helpful and attentive and nothing was too much trouble for them. Our rooms were really comfortable however as they are in the middle of the old quarter, there was a lot of noise from the surrounding area. The earplugs did the trick though and we always got a great nights sleep. I would definitely this hotel to anyone visiting Hanoi and who wants to experience the local culture.
Stayed 4 nights in Oct 2024

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing and beyond accommodating! I would recommend to anyone traveling to the Old Quarter. I have no complaints at all!
Stayed 1 night in Nov 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for a couple of days during my trip to Hanoi. The location is perfect as everything is within walkable distance in the old quarter. The staff was friendly and gracious. Breakfast was great. I would definitely recommend this hotel if you’re in Hanoi. 😁

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed here for one night between Halong Bay and SaPa but the facilities were great, especially the pool and sky bar. Breakfast was adequate with varied options. Great location within the old quarter but a little noisy if you had a window out onto the street where karaoke and music go on late into the night. Ear plugs provided by hotel was a great idea but did not work well. Overall a pleasant stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Cushla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely amazing especially Luna. They really go the extra mile to ensure you have an awesome time. Also because we stayed during our birthday they made it extra special with a cake and birthday balloons and birthday sign. The breakfast is great, there is a lot to choose from which is great. I would definitely reccomend.
Stayed 6 nights in Oct 2024

10/10 Excellent

Wade

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!
This hotel was just amazing. Daily breakfast was great, restaurant that just opened downstairs was so good and service was wonderful. Rooftop bar had great views and amazing drinks! It was so relaxing to sit up there and enjoy the night. The pool looked clean but we did not get in it. This hotel is in the old quarter. The area is very lively! Noise was actually not too bad in the rooms but you are near beer alley. You will have a great time! If you are not there for the night life or the action of a city, this may not be the place for you, but other than that it was one of the best hotels I have ever stayed in. The service was top-notch! Also used their laundry service, dropped it off in the morning and received my clothes that afternoon! Again I cannot say enough good things about this hotel! Stay there and enjoy the Old Quarter! This is one of the reasons I fell in love with Vietnam!
Stayed 4 nights in Oct 2024

4/10 Poor

marie caroline

Liked: Cleanliness, staff & service
Evitez la chambre 807 !
Dommage...pas de jus d orange, ni de jus de fruits frais au petit dejeuner... Chambre 807 bruyante,on entend le bruit de la piscine juste au dessus en permanence...
Stayed 2 nights in Oct 2024

2/10 Terrible

Warren, Collaroy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Deceptive... When booking room it did not clearly state 'no windows' like most hotels in Hanoi... As I suffer from Claustrophobia along with the room being so small. Not good enough for the price!
Stayed 1 night in Oct 2024