In addition to a full-service spa, Melia Hanoi features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Business amenities at this 5-star property consist of a business center, 12 meeting rooms, and limo/town car service. This luxury hotel also offers a spa tub, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours), a casino shuttle, and a bus station shuttle.
Melia Hanoi has designated areas for smoking.
Melia Hanoi offers 306 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - surcharge
Buffet breakfasts are available for a surcharge and are served each morning.
Mosaico - This restaurant serves breakfast, lunch, and dinner.
Cham - This restaurant serves dinner only. Open select days.
Garbo - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Oasis Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
The property is professionally cleaned.
One child stays free
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-out is not available
Car not required
Staff wears personal protective equipment
Masks are available to guests
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 9
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Pool access available from 7:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
The property is professionally cleaned.