MoonLight Tay Ho

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MoonLight Tay Ho

Panoramic Suite | Terrace/patio
Front of property
Grand Double Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Family Apartment | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Panoramic Apartment | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Air conditioning
  • Kitchen
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
32 Yen Hoa, Yen phu, Tay Ho, Hanoi, 100000
  • West Lake
    1 min walk
  • Lẩu Chi
    1 min walk
  • Long Bien Bus Station
    2 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    36 min drive

Room options

Family Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

Traditional Apartment

  • 592 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds

Superior Double Room

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Double Room

  • 1184 sq ft
  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Premium Double Room

  • 753 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Panoramic Suite

  • 1184 sq ft
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Luxury Apartment

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Studio

  • Studio
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

MoonLight Tay Ho

4.5-star aparthotel in Tay Ho
Along with massage/treatment rooms, this aparthotel has concierge services and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include a dining area and a refrigerator, and guests will appreciate thoughtful touches like bathrobes and slippers. Limited housekeeping is available.
MoonLight Tay Ho offers 31 air-conditioned accommodations with complimentary bottled water and rice cookers. Accommodations are furnished with desk chairs and dining tables. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples.
MoonLight Tay Ho features spa services, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This luxury aparthotel also offers dry cleaning/laundry services and an elevator. Complimentary valet parking is available on site.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Couples treatment rooms

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Lobster/crab pot
  • Microwave
  • Paper towels
  • Rice cooker
  • Spices
  • Stovetop
  • Toaster

Dining

  • Dining table

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • TV

Outdoor areas

  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible spa

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (weekdays only)
  • Iron/ironing board on request
  • Lockers
  • Newspapers in lobby (surcharge)
  • Tour and ticket assistance

Things to do

  • Mini golf

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 31 units
  • Cleaning products are eco-friendly
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

MoonLight Tay Ho Hanoi
MoonLight Tay Ho Aparthotel
MoonLight Tay Ho Aparthotel Hanoi

MoonLight Tay Ho Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 32 reviews" "
Rating 8 - Good. 4 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.2/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Faye

Traveled with group
Disliked: Cleanliness
It was a rather equipped service apartment but cleanliness could be improved - floor was dusty when we arrived and floor mat towel was stained. It was uncomfortable to walk around the house barefoot or in white socks. Water pressue from shower head was low and splatters out of the bath tub easily
Stayed 1 night in Apr 2024

2/10 Terrible

John, Albany

Disliked: Cleanliness, amenities, property conditions & facilities
Could only stay 2 nights because the area was so dirty and the air pollution was causing me migraines. Had originally booked for 15 nights. They would not refund me for the other 13 nights, so I vastly overpaid for what I got.
Stayed 14 nights in Mar 2024

10/10 Excellent

Violette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect! Walking distance from everything! 30 minute walk into the centre, the owner and receptionist gave us their numbers incase we needed any recommendations or suggestions or any basic needs really. Room was lovely and sound proofed. Lovely area. Will come back here again!

10/10 Excellent

Wilberth

Liked: Cleanliness, room comfort
Peaceful stay next to the lake
The place is amazing, room 705 had the perfect view to the lake, very useful that we had laundry and dryer machine in the room , many options to eat and drink around. Definitely I can recomend it and for sure I will stay here again.
Front of the hotel
Room 705
Balcony with the view of the lake
Bedroom
Stayed 4 nights in Feb 2024

10/10 Excellent

ALEX

Stayed 2 nights in Jan 2024

10/10 Excellent

yi zong

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Really clean and nice place to stay at. The only down side, is that it takes a while to heat up the hot water for shower. And once heated up, you only have about 15 min of hot water before it goes cold!
Stayed 4 nights in Jan 2024

8/10 Good

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff who were there to help at every moment. The rooms are cute -- the studio is perfect for anyone who wants to cook, wash clothes, etc. The shower runs out of hot water within a few minutes so you have to be quick, but other than that, it's perfect!
Stayed 3 nights in Jan 2024

10/10 Excellent

Kathleen J,

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, affordable hotel with very kind, helpful staff. We had a suite which was very clean. This is not a luxury hotel but a very comfortable place to stay for a great price. The staff is always ready to make the stay more pleasant.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yoshiyuki, NEW YORK CITY

Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and quiet. But there is a lively local shop/eatery area just behind this hotel, which is very convenient. I liked the surroundings of the hotel, and often walked around the Tay Ho lake. A lady, Alice, at the reception spoke decent English and helped me a lot understand the local market.
Stayed 4 nights in Nov 2023

8/10 Good

Satoko

Liked: Cleanliness, amenities, property conditions & facilities
A new cozy convenient service apartment hotel, in front of Tây hồ and walking distance to sightseeing places, local shopping and dining street close by. Young friendly staff is available 24 hrs.
Stayed 1 night in Nov 2023

10/10 Excellent

hakan

Liked: Cleanliness, amenities, property conditions & facilities
very clean. aplliance is brand new. silent. a bit far from old town. but grab a bike costs 19-21k. convinient place
Stayed 3 nights in Nov 2023

10/10 Excellent

Paulina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great as it is very close to the West Lake and attractions. It doesn't take too long to go to Old Quarter too. If you don't want to be in the heart of the busyness and still want to be close enough for convenience, it is a great location. The staff are very friendly and helpful, service is excellent. It's also convenient to have a washer/dryer. It was clean and very decent for the price you pay. The only issue we had is there was no shower curtain for the bathtubs so the bathroom floor got super wet every time we showered.

10/10 Excellent

Paulina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great as it is very close to the West Lake and attractions. It doesn't take too long to go to Old Quarter too. If you don't want to be in the heart of the busyness and still want to be close enough for convenience, it is a great location. The staff are very friendly and helpful, service is excellent. It's also convenient to have a washer/dryer. It was clean and very decent for the price you pay. The only issue we had is there was no shower curtain for the bathtubs so the bathroom floor got super wet every time we showered.

6/10 Okay

Sparky

Stayed 2 nights in Sep 2023

6/10 Okay

Mai Lee

Liked: Amenities
Power went out and internet was iffy kept going in and out of connection
Stayed 2 nights in Jul 2023

10/10 Excellent

Roderick

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely they looked us so well just excellent
Stayed 1 night in Jul 2023

10/10 Excellent

Neophytos

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Very welcoming. Facilities were also very spacious.
Stayed 2 nights in Jul 2023

10/10 Excellent

VAN TUAN

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Verry good
Stayed 1 night in Jun 2023

10/10 Excellent

Nguyen Minh Anh

Liked: Cleanliness, amenities, property conditions & facilities
Condition is very good. They have a good service, but I can't contact at the first time, I have to find another number phone on google to contact to the hotel. Another thing is internet connection is very slow.
Stayed 4 nights in Aug 2024

10/10 Excellent

Geertrudus Lambertus Johannes, Sint-Oedenrode

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location Big clean well equipped room (I had a studio room) Very friendly and helpful staff. I will come back here on my next visit to Hanoi
Stayed 18 nights in Dec 2023

6/10 Okay

jayoung

Traveled with family
Liked: Room comfort
욕실 악취를 뺀 나머지 만족해요
주변 카페거리에서 휴식하기도 좋고, 호수주변이라 머물며 가족들과 즐거웠습니다. 시설이 깔끔하고 이틀에 한번 청소해줘서 깨끗함을 유지했으며, 건조기능을 갖춘 세탁기까지 완벽했어요. 또한 간단한 취사가 가능한 주방도 좋았어요 다만 욕실 악취가 심해요
Stayed 1 night in Dec 2023

6/10 Okay

REIKA

Liked: Cleanliness
下水の臭いがしたことと、蚊が多かった。
Stayed 3 nights in Dec 2023

8/10 Good

kyungwon

Traveled with family
Liked: Cleanliness, room comfort
시설은 최신식이라 좋았음. 602호는 호수뷰가 아니라 아쉬움. 호텔 접근성이 많이 떨어지는듯 하나 다행히 GRAB은 잘 다님
Stayed 2 nights in Dec 2023

10/10 Excellent

CHANG-SOO

Business traveler
Liked: Cleanliness, room comfort
Very good
It was great experience. Good enough inside unlike outside. enough space,
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023