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Novotel Hanoi Thai Ha

5.0 star property

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Exterior
Deluxe Room, 1 King Bed, City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Executive Apartment, 2 Bedrooms | Living area | 46-inch LED TV with cable channels, TV
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Spa
  • Parking included
$100
includes taxes & fees
Nov 8 - Nov 9

Explore the area

View in a map
2 Thai Ha Street, Dong Da District, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪4 min drive‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪4 min drive‬
  • Place, Hanoi Old Town Night Market
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Apartment, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Apartment, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 635 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, City View

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access)

  • 775 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access)

  • 775 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Apartment, 2 Bedrooms

  • 97 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

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Exterior
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About this property

Novotel Hanoi Thai Ha

5-star hotel in Dong Da
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Novotel Hanoi Thai Ha offers 343 air-conditioned accommodations with minibars and safes. 46-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
In addition to a full-service spa, Novotel Hanoi Thai Ha features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 10 meeting rooms. Event facilities measuring 2303 square feet (214 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Novotel Hanoi Thai Ha has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Food Exchange - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Gourmet Bar - This lobby lounge serves breakfast and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; VND 396,900 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 2,303 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 981750.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 396900 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hanoi Thai Ha Opening May 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019 Hotel
Novotel Thai Ha Opening June 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019
Novotel Thai Ha Opening June 2019
Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel
Hotel Novotel Hanoi Thai Ha (Opening June 2019)
Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Novotel Hanoi Thai Ha (Opening May 2019)
Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)

Reviews

Novotel Hanoi Thai Ha Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 50 out of 81 reviews
Rating 8 - Good. 21 out of 81 reviews
Rating 6 - Okay. 5 out of 81 reviews
Rating 4 - Poor. 3 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

Reviews

10/10 Excellent

Choon Ming

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was given a free upgrade of the room upon check in which was a lovely surprise.
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonio, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Hanoi, albeit a bit far from old quarters and nightlife.
Stayed 1 night in Jun 2025

8/10 Good

HANAH, Werrington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Good for family.
Stayed 5 nights in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service

Rude and impatient check in staff.

When I checked in with prepaid, the front desk insisted I did not pay. Even after I showed him my receipt, he still insisted I never paid. He was very rude and impatient about it. When I checked out, they then said I already paid. The check out staff was very friendly and polite. I have stayed here a few times before and the check in staff were always very friendly. Except this time, the check in staff was very rude.
Stayed 3 nights in Apr 2025

10/10 Excellent

HyeJin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Heng Hui

Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Room size good, but a few ceiling lights did not work. The spa service is mediocre and overpriced. Breakfast ok, the daily pho was delicious.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great 👍 👌 👏
Stayed 2 nights in Feb 2025

4/10 Poor

bharat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception desk service was not acceptable. They were not courteous at accommodations. Not admitting their mistake in reservation even after correcting. Hotel was excellent except their staff needs training.
Stayed 1 night in Feb 2025

8/10 Good

Thuan

Stayed 1 night in Jan 2025

8/10 Good

Thuan

Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are grateful that Novotel was our comfort zone when we traveled to Hanoi. Staff was kind, eager to help, and approachable. Eventhough Staff was having a hard time speaking English they tried their Best to accommodate you. It was a very convenient location. We felt safe and comfortable staying into this hotel. However, if you go for a tour check the tour agency first because this is away from old quarter. Overall, thank you Novotel Hanoi for the great assistance while we enjoyed our holidays.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alvin

Stayed 3 nights in Dec 2024

10/10 Excellent

Phillip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Raja Azwan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel.

Great new hotel if you need to be staying in the Thai Ha area of Hanoi
Stayed 3 nights in Nov 2024

10/10 Excellent

Aviv

Stayed 1 night in Oct 2024

10/10 Excellent

Sonny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room with good skyline view of Hanoi, very comfortable bed for sleeping
Stayed 5 nights in Sep 2024

10/10 Excellent

ezer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce Eng Leng

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

BINH

Liked: Cleanliness, staff & service, property conditions & facilities
The room is modern and well equipped. The surrounding area has most of the things you need.
Stayed 2 nights in Jul 2024

8/10 Good

Kishan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel room
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel all round - quite, comfortable rooms, good service, reasonable price.
Stayed 2 nights in Jul 2024