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O'Gallery Majestic Hotel & Spa

5.0 star property

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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service
  • Spa

Explore the area

Map
38A Tran Phu, Hoan Kiem, Hanoi
  • St. Joseph's Cathedral of Hanoi
    ‪14 min walk‬
  • Hoan Kiem Lake
    ‪17 min walk‬
  • Ho Chi Minh Mausoleum
    ‪18 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

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May 6 - May 7
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About this property

O'Gallery Majestic Hotel & Spa

5-star hotel in Ba Dinh
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
O'Gallery Majestic Hotel & Spa offers 48 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include Thai massages, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
O'Gallery Majestic Hotel & Spa features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and 2 meeting rooms. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

O'Gallery Majestic Hotel & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Jasmine - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Coffee Lounge - This bar is located by the pool. Open daily.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (VND 352,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 233,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Lounge
  • Jasmine

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Thai massages

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 587000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 350000 for adults and VND 233000 for children
  • Airport shuttle fee: VND 678562 per vehicle (one-way)
  • Self parking fee: VND 352500 per day
  • Rollaway bed fee: VND 587000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

O'Gallery Majestic Hotel Hanoi
O'Gallery Majestic Hotel
O'Gallery Majestic Hanoi
O'Gallery Majestic
O'Gallery Majestic Hotel Spa
O'gallery Majestic & Spa Hanoi
O'Gallery Majestic Hotel & Spa Hotel
O'Gallery Majestic Hotel & Spa Hanoi
O'Gallery Majestic Hotel & Spa Hotel Hanoi

O'Gallery Majestic Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 469 out of 561 reviews
Rating 8 - Good. 74 out of 561 reviews
Rating 6 - Okay. 12 out of 561 reviews
Rating 4 - Poor. 4 out of 561 reviews
Rating 2 - Terrible. 2 out of 561 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really

Your kidding
Stayed 3 nights in Mar 2020

10/10 Excellent

Denise, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this property and the staff were fantastic. The breakfast is excellent, the hotel really clean and comfortable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Tsvetelina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Really lovely, stylish boutique hotel with incredible staff. Super comfy bed! Amazing and really helpful front desk! We arrived in Hanoi in not really good time, because of the Virus outbreak almost every tourist destination was closed or about to be close. The guys did everything to Help us have a nice stay. We couldn’t ask for more! Highly recommended.
Stayed 4 nights in Mar 2020

10/10 Excellent

MARTYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay in Hanoi

Excellent hotel with great service. Super location near train street cafes The staff were particularly attentive and welcoming.
Stayed 2 nights in Mar 2020

10/10 Excellent

kennguyen, washington DC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and polite staffs. extremely hospitable
Stayed 2 nights in Feb 2020

10/10 Excellent

ying kit

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was superb. I must give special mention to Hannah at reception. In a team of great staff she stood out as exceptional. Breakfast was good and staff did everything they could think of to make our stay fabulous. The welcome was especially lovely
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 5 nights in Mar 2020

10/10 Excellent

kennistah, US

Liked: Staff & service, amenities, property conditions & facilities
this place is a gem located near the heart of Hanoi city but away from all the loud noisy night life activities. It is a short distance to Tong Duy Tan street food areas and where the train track cafes are. Street food and bars/pubs are walking distance from the hotel . The setting of the hotel as well as interior designs of the room is elegant and very classy.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never expect such a decent hotel. Staff is excellent professional like 5 star hotel, very warm welcome, polite, and direct me all the way to rooms. Let me feel like I am coming home, will definitely coming back and recommend to friends and relative. Breakfast and all facilities clean and tidy with such a budget price. Having a budget price but with a 5 star hotel service.
Stayed 1 night in Mar 2020

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect stay

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy and lovely staff

I returned to this hotel as I had a good experience previously and the price was very competitive this time round. Pity it was only for one night, but I am sure to stay in one of the group's hotels again in the near future.
Stayed 1 night in Feb 2020

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff friendly and gave us plenty of tips and advise on things to do. Food great
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Brenda, Vancouver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that went above and beyond. They helped me arrange a walking food tour. They organized a taxi to take our luggage to another hotel when we had to check out. And they didn’t charge us. Great value. Great place.
Stayed 2 nights in Feb 2020

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can not speak well enough about the service at this hotel - probably the best I've had! Beautiful facility. Do yourself a favor and book a room here!
Stayed 1 night in Feb 2020

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel!!

This is hotel that knows how to look after their guests! For us, it ticked every box from the lovely, colonial era style of decor to the amazing service from all the team, as well as a great breakfast, amazing spa and perfect location. Here’s some detailed info to help you make your decision... - Location - it’s fairly central and if you exit the hotel and turn left then the old town is a 15 min walk, or turn right and you’ll find the new town around 15 mins too. Train street (worth a visit!) is 5 mins away and locally there are some lovely restaurants (try Old Hanoi, 5 min walk away). - The service - Just perfect, from the welcome with sit down drinks to every member of staff giving a sincere greeting. One example of the proactive service is that we had an overnight boat trip for Ha Long bay planned. Upon checkin they asked us which company we had booked with, and a day later when we enquired at reception how to get there they had already phoned the tour company, confirmed everything and arranged a taxi pick up for the exact time we needed! - Facilities - There’s a rooftop pool plus a gym with 2 treadmills, 2 bikes and a rack of weights. The spa is excellent and popular, although we got same day evening appointments twice. Prices are very reasonable (we had 2 facials, 2 massage so a total of 2 hours for 2 people for £85). - The rooms - Well appointed and modern, with a lovely bathroom. This hotel is just lovely and you won’t regret staying here :)
Stayed 1 night in Feb 2020

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a perfect place for luxury, style

it was a wonderful stay. Enjoyed the location, helpful staff and the delicious breakfast!! Will definitely come back!
Stayed 3 nights in Feb 2020

10/10 Excellent

Annette, Queensland Australia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel good location good breakfast beautiful rooms
Stayed 5 nights in Feb 2020

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel! The staff is kind, professional, extremely helpful and welcoming. The hotel is beautiful and the rooms clean and very comfortable. This is one of the nicest hotels we have stayed in during our travels in Vietnam.
Stayed 1 night in Feb 2020

10/10 Excellent

Thi Thom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good to stay in the hotel. The room is big and clean. Breakfast is delicous
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 3 nights in Jan 2020

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Every Detail was absolutely perfect

We loved our stay here! The staff was so amazing - accommodating and helpful. The location is great - a short (15 min) walk to the Old Quarter and very near many other attractions. The room was beautifully appointed and very clean. Two free bottles of water + some snacks left every day. The breakfast was phenomenal! There was a variety of foods both Asian and western in the buffet (fried rice, spring rolls, bacon, hash browns) as well as cereal and breads, fruit + an al a cart menu with eggs, pancakes, pho, and much more. We did not try the hotel restaurant so no review there. It was too cold to swim but the pool was very nice - a little small but rooftop with nice views. The gyms was also small but had the essentials. Both the pool and gym were clean and modern looking. We have not a single complaint and would happily stay here again.
Stayed 3 nights in Jan 2020