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Westlake Pearl Aparthotel & Spa - By Pegasy Group

5.0 star property

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Photo gallery for Westlake Pearl Aparthotel & Spa - By Pegasy Group

Restaurant
Flat-screen TV, Netflix, books, streaming services
Flat-screen TV, Netflix, books, streaming services
Deluxe Studio, 1 King Bed, Balcony | Private kitchen | Full-size fridge, microwave, coffee/tea maker, electric kettle
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Washer
  • Room service
  • Breakfast available
  • Barbecue grill
  • Spa

Explore the area

Map
17 Ngo 52 To Ngoc Van, Hanoi, 100000
  • West Lake
    ‪3 min walk‬
  • Ho Tay Water Park
    ‪11 min walk‬
  • Ho Chi Minh Mausoleum
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Double Room, 1 King Bed, Balcony, Lake View

Full-size fridge, microwave, coffee/tea maker, electric kettle

Executive Double Room, 1 King Bed, Balcony, Lake View

  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, Balcony, City View

Luxury Apartment, Balcony, City View | Private kitchen | Full-size fridge, microwave, coffee/tea maker, electric kettle

Luxury Apartment, Balcony, City View

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room, 1 King Bed, Balcony, Garden View

Full-size fridge, microwave, coffee/tea maker, electric kettle

Double Room, 1 King Bed, Balcony, Garden View

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Balcony, Garden Area

Deluxe Double Room, 1 King Bed, Balcony, Garden Area | Private kitchen | Full-size fridge, microwave, coffee/tea maker, electric kettle

Deluxe Double Room, 1 King Bed, Balcony, Garden Area

  • 431 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Balcony, Courtyard View

Family Apartment, Balcony, Courtyard View | Living area | Flat-screen TV, Netflix, books, streaming services

Family Apartment, Balcony, Courtyard View

  • 753 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, 1 King Bed, Balcony, Lake View

Minibar, desk, laptop workspace, blackout drapes

Deluxe Apartment, 1 King Bed, Balcony, Lake View

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 King Bed, Balcony

Flat-screen TV, Netflix, books, streaming services

Classic Double Room, 1 King Bed, Balcony

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Double Room, 1 King Bed, Kitchen, Corner

Full-size fridge, microwave, coffee/tea maker, electric kettle

Business Double Room, 1 King Bed, Kitchen, Corner

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Kitchen

Romantic Double Room, 1 King Bed, Kitchen | Living area | Flat-screen TV, Netflix, books, streaming services

Romantic Double Room, 1 King Bed, Kitchen

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed, Balcony

Deluxe Studio, 1 King Bed, Balcony | Private kitchen | Full-size fridge, microwave, coffee/tea maker, electric kettle

Deluxe Studio, 1 King Bed, Balcony

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, Lake View

Superior Double Room, 1 King Bed, Balcony, Lake View | Terrace/patio

Superior Double Room, 1 King Bed, Balcony, Lake View

  • 431 sq ft
  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

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  • Washer
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$87 total
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About this property

Westlake Pearl Aparthotel & Spa - By Pegasy Group

5-star aparthotel in Tay Ho
Along with a restaurant, this aparthotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and coffee/tea in a common area. Each apartment features a kitchen with a refrigerator and a microwave, plus a washing machine and a flat-screen TV with Netflix. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a minibar. Change of towels is available on request.
Westlake Pearl Aparthotel & Spa - By Pegasy Group offers 40 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with Netflix. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, printers, and phones. Additionally, rooms include coffee/tea makers and rice cookers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This luxury aparthotel also offers a rooftop terrace, spa services, and barbecue grills.

Westlake Pearl Aparthotel & Spa - By Pegasy Group has designated areas for smoking.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Westlake Pearl Aparthotel & Spa - By Pegasy Group has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Car rental
  • Car required
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker

Dining

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: VND 80,000 for adults and VND 80,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of VND 300,000; reservation required
  • Late night room service menu
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV
  • Books
  • Evening entertainment
  • Netflix
  • Streaming services

Outdoor areas

  • Charcoal grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Coworking space
  • Laptop workspace
  • Printer

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator (47 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Local maps
  • Lockers
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 40 units
  • 9 floors
  • Bed sheets changed on request
  • Built in 2023
  • Garden
  • Reception hall
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 80000 for adults and VND 80000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: VND 300000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Pearl WestLake ApartHotel Spa
Westlake Pearl Aparthotel & Spa - By Pegasy Group Hanoi
Westlake Pearl Aparthotel & Spa - By Pegasy Group Aparthotel

Westlake Pearl Aparthotel & Spa - By Pegasy Group Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 14 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

8.0/10

Cleanliness

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Nice little stay away
Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!
Stayed 1 night in May 2024

2/10 Terrible

Van

Traveled with family
Disliked: Cleanliness, room comfort
The room conditions are poor
Stayed 1 night in May 2024

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others.
Stayed 4 nights in Apr 2024

8/10 Good

Jerry

Stayed 1 night in Feb 2024

10/10 Excellent

Mei Yu

Business traveler
Liked: Cleanliness, room comfort
will come again :)
very good location, great neighbourhood, great service
Stayed 3 nights in Oct 2024

10/10 Excellent

SAI KIT

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good scenery. Clear and tidy, Good service attitude
Stayed 5 nights in Sep 2024

10/10 Excellent

dung

Liked: Cleanliness, room comfort
wonderful hotel
I had a wonderful stay at the hotel. Location was central, room was clean and modern
Stayed 1 night in Jul 2024

10/10 Excellent

JUNSUK

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

To

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rất sạch sẽ, nhân viên thân thiện. Có nhà hàng trên tầng thượng view hồ tây siêu đỉnh.
Stayed 1 night in Jun 2024

10/10 Excellent

Tú

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Các bạn lễ tân , bell , buồng rất nhiệt tình giúp đỡ tôi , phòng sạch sẽ view đẹp , đây chắc chắn là nôi tôi sẽ quay lại thường xuyên !
Stayed 1 night in May 2024

4/10 Poor

yosimi

Business traveler
Disliked: Cleanliness, room comfort
部屋はとても快適でしたが・・・・・・楽しかったです。
部屋はとても快適でしたが、前の宿泊客の生ゴミがシンクの下のゴミ箱に残っており　コバエ？と異臭がしました。 　毎日　掃除をお願いしました。２泊目　２枚あつたタオルが１枚になってバスマットが下駄箱の上に　使用済みがおかれたままになっていました。3泊目　残り１枚になっていたタオルが　交換されていなくて又　使用することになりました。 　部屋のスリッパが　右右で　面白くて写真を撮りました。右右でも　履けました。たくさん　笑って楽しかったです。 　また、宿泊しますね。　ありがとうございました。
Stayed 4 nights in Apr 2024

4/10 Poor

Rebecka

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Toàn

Liked: Cleanliness, amenities, property conditions & facilities
Chúng tôi đã có một trải nghiệm tuyệt vời ở đây, phòng đầy đủ tiện nghi, nội thất hiện đại vì căn hộ hoàn toàn mới, gần các của hàng Vinmart và CircleK. Nhân viên thân thiện và giúp đỡ