*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Pentstudio West Lake Hanoi features an indoor pool and a 24-hour fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Hanoi hotel also offers spa services, dry cleaning/laundry services, and room service (during limited hours). For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Pentstudio West Lake Hanoi has designated areas for smoking.
- Safe-deposit box at front desk
- Spa services on site
- Luggage storage
- Number of indoor pools - 1
- Fitness facilities
- Breakfast available (surcharge)
- Number of bars/lounges - 1
- Designated smoking areas
- 24-hour front desk
- Business center
- Meeting rooms
- Year Built - 2019
- Total number of rooms - 151
- 24-hour fitness facilities
- Free self parking
- Number of floors - 20
- Dry cleaning/laundry service
- Free WiFi
- Airport transportation (surcharge)
- Number of coffee shops/cafes - 1
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Kitchenette
- Playground on site
- Separate dining area
- Washer/dryer
- Free cribs/infant beds
Room Amenities
Pentstudio West Lake Hanoi offers 151 air-conditioned accommodations with washers/dryers and safes. Accommodations at this 4-star hotel have kitchenettes with separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Kitchenette
- Washer/dryer
- Soundproofed rooms
- Free bottled water
- Shower only
- Separate dining area
- Free WiFi
- LCD TV
- Housekeeping - weekdays only
- Free cribs/infant beds
- Limited housekeeping
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 1
- Shampoo
- Toilet paper
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Madam Sen - Onsite restaurant.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately VND 195000 per person
- Airport shuttle fee: VND 867000 per vehicle (one-way, maximum occupancy 4)
- Pet fee: VND 577500 per pet, per night
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 940000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Property does not require health documentation at check-in
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Security system
Protective clothing is available to guests
Masks are available to guests
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for VND 940000.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of VND 577500 per pet, per night
- 2 total (up to 22 lbs per pet)
We should mention
Only registered guests are allowed in the guestrooms.
Hotel Names
- Pentstudio West Hanoi Hanoi
- Pentstudio West Lake Hanoi Hotel
- Pentstudio West Lake Hanoi Hanoi
- Pentstudio West Lake Hanoi Hotel Hanoi
Hotel Reviews
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