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Rex Hanoi Hotel

4.0 star property

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Photo gallery for Rex Hanoi Hotel

Bar (on property)
Billiards
Reception
Indoor pool
Street view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

Map
42-44 Gia Ngu, Hang Bac, Hoan Kiem, Hanoi
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Hanoi Old Town Night Market
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Premier Twin Room, City View (With View)

Street view

Premier Twin Room, City View (With View)

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Room, 2 Twin Beds, City View

Junior Room, 2 Twin Beds, City View | 1 bedroom, minibar, in-room safe, desk

Junior Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room (With View)

1 bedroom, minibar, in-room safe, desk

Premier Double Room (With View)

8.0 out of 10
Very good
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Double Room, City View

Royal Double Room, City View | View from room

Royal Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(11 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, City View

1 bedroom, minibar, in-room safe, desk

Executive Double Room, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (no window)

Superior Room, 1 King Bed (no window) | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed (no window)

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Rex Hanoi Hotel

4-star Hanoi hotel, connected to a shopping center in Old Quarter
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Rex Hanoi Hotel offers 70 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Rex Hanoi Hotel features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. A total renovation of this property was completed in October 2022.

Rex Hanoi Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Rex Hanoi Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Handrails in stairways (31 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 650000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 570000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: VND 650000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Pool access available from 6:30 AM to 9:30 PM
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Rex Hanoi
Rex Hanoi Hotel Hotel
Rex Hanoi Hotel Hanoi
Rex Hanoi Hotel Hotel Hanoi

Rex Hanoi Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 347 reviews
Rating 8 - Good. 104 out of 347 reviews
Rating 6 - Okay. 38 out of 347 reviews
Rating 4 - Poor. 3 out of 347 reviews
Rating 2 - Terrible. 4 out of 347 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to come back again during short visits

It's close to everything within the old quarter. It's clean. Breakfast is great. Staff at the entrance to the roof top bar have been very polite and welcoming. Front of house has been very helpful and informative throughout.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and the staff were amazing. - pool not useable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the centre of the old quarter so if you are looking for the hustle and bustle of Hanoi with shops and bars, this is the location for you. Don't choose it if you are looking for a relaxing break, but do choose it you are travelling or passing through. The hotel was very clean and the service from the staff was excellent, they really couldn’t do enough for you. The only negative I would share is if you are looking for a hotel with a pool, this is not the hotel for you, as it’s cold and adjacent to a corridor. There is also slight street noise in the rooms, but what do you expect, you’re in the centre of Hanoi in a brilliant location.
Stayed 1 night in Mar 2025

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice with the old quarter of Hanoi

Third time staying here, cannot fault it. Walking distance to most attractions within the old quarter. Extremely helpful team from front desk to catering staff. Highly recommended.
Stayed 3 nights in Mar 2025

10/10 Excellent

Promise

Liked: Staff & service, property conditions & facilities
great place!
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rex hotel excellent for tourists right in the heart of the old quarter easy stroll to major sights of Hanoi great breakfast lovely helpful staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly located at the heart of the old quarter

Friendly and truly helpful staff from doorman, front of house team to upstairs kitchen and bar staff. Clean and tidy overall. Conveniently located and walkable to most of the attractions the city has to offer.
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you , we loved our stay with you !

We loved our stay at the Rex Hotel , the staff went above and beyond to help us navigate our first trip to Vietnam . The team ( Ryan, Tracey , sorry I have forgotten the names of other amazing staff ) were full of knowledge and tips to assist us , we would definitely recommend the Rex Hotel for your stay in Hanoi 👍 location is wonderful and breakfast was fantastic ( thank you also to the restaurant team! )
Stayed 3 nights in Mar 2025

10/10 Excellent

Keegan

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great breakfast, great location. I would stay here again
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved This Place

Very friendly, fantastic breakfast, fantastic location and great value!
Stayed 2 nights in Feb 2025

10/10 Excellent

Roxanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Close to everything we needed. Staff were lovely. Rooms were clean, breakfast was good. Would recommend and stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Its ok

It’s a very outdated hotel however the staff are excellent. Location is great. The coffee lattes cappuccinos are amazing but you have to pay for them seperately. They are not included with breakfast which is strange.
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Decent hotel

The staff was very polite and helpful. The lobby and common areas are in good condition. The room condition is average. The walls in the room were not clean.
Stayed 1 night in Feb 2025

8/10 Good

Arnaud

Traveled with partner
Liked: Staff & service, property conditions & facilities
It's not the luxurious experience you think you're paying for. The first room reakesnof dust and humidity, with con webs and dust clusters all around the room. Second room they kindly gave us was okay, but so small, with a mattress you'd expect from a hotel half the price. The staff was super nice and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kate, Werribee South

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms with attentive staff. Great buffet breakfast and also had food from the restaurant that was great. Nice rooftop bar. Maybe some better soundproofing as I was woken up by other guests in the hallways
Stayed 3 nights in Feb 2025

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was absolutely amazing. I’m so sorry. I don’t remember her name, but she was super helpful and helping me get a Grab ride, giving me directions to the best shopping and so much more everybody there, the entire staff was really great. I would highly recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Staff was great and the location is right in the think of things.
Stayed 4 nights in Feb 2025

10/10 Excellent

christian

Stayed 2 nights in Feb 2025

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Leslie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful central location, fantastic breakfast with city views.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the lake and many of the activities were in walking distance.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. It is nearby everything.
Stayed 6 nights in Feb 2025