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Riverside Hanoi Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riverside Hanoi Hotel

Executive Room, 1 King Bed, Sauna | Minibar, in-room safe, desk, blackout drapes
Front of property
Exterior
Junior Suite, 1 King Bed, Sauna | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
118, Nguyen Dinh Hoan - Hoang Quoc Viet, Nghia Do, Cau Giay, Hanoi, 1000
  • Vietnam Museum of Ethnology
    14 min walk
  • Bún chả kẹp que tre
    4 min walk
  • My Dinh Bus Station
    5 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    27 min drive

Room options

View all photos for Executive Room, 1 King Bed, Sauna

Executive Room, 1 King Bed, Sauna | View from room

Executive Room, 1 King Bed, Sauna

  • 409 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Sauna

Junior Suite, 1 King Bed, Sauna | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Sauna

  • 484 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Sauna

Minibar, in-room safe, desk, blackout drapes

Family Room, Sauna

  • 646 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

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About this property

Riverside Hanoi Hotel

4-star Hanoi hotel, connected to the convention center in Cau Giay
A restaurant, a bar/lounge, and a steam room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Riverside Hanoi Hotel offers 85 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 753 square feet (70 square meters) include conference space. This business-friendly hotel also offers a steam room, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Riverside Hanoi Hotel has designated areas for smoking.

Riverview Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Riverview Restaurant

Things to do

  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 753 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On a river

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Riverside
Hanoi Riverside Hotel
Riverside Hanoi
Riverside Hanoi Hotel
Riverside Hotel Hanoi
Riverside Hanoi Hotel Hotel
Riverside Hanoi Hotel Hanoi
Riverside Hanoi Hotel Hotel Hanoi

Riverside Hanoi Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 60 reviews" "
Rating 8 - Good. 24 out of 60 reviews" "
Rating 6 - Okay. 17 out of 60 reviews" "
Rating 4 - Poor. 5 out of 60 reviews" "
Rating 2 - Terrible. 4 out of 60 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caoilte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, I wish the steam room and sauna was working but it was undergoing maintenance. Staff was excellent.
Stayed 3 nights in Jul 2024

2/10 Terrible

Akira

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I don't like it

6/10 Okay

Harish

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great and friendly. Overall a pleasant stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
They were very kind and welcoming. They even gave me a birthday gift! What a surprise that was. The restaurant in the hotel is also very nice. I would like to stay here again on my next trip to Hanoi

8/10 Good

Jason , Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly stay
The hotel has it all, wifi, breakfast and a gym. It's not too close to Hanoi city but will only cost around $40,000.00 dong to catch a cab. The staff are super friendly and helpful, will definitely stay here again. Btw make sure to check out a little Cafe called Cafe Phizo on the same Street, just turn right after you leave the hotel 2min walk. It serves delicious authentic Hue Vietnamese food and drinks.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Excellent stay

2/10 Terrible

traveler, chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terribel location
I booked this hotel through expedia. It was far away from central city. Taxi driver couldn't find this location. He doesn't speak engligh. Good thing was I prepare address for him. He had stop to ask local people after circle busy street. I got anxious and lost my Tiffany sunglass when I took suitecase after we arrived hote. They put me on 8t floor. Hallway was dark and hot. Terrible breakfast was in morning. Seems hotel doesn't like turn on air-condition. I spent few minutes to drink coffee. $56/night was I paid to expedia, not worth at all.

2/10 Terrible

peter, vietnam

Disliked: Staff & service, property conditions & facilities, room comfort
just a scam beware of this hotel
thy lyed about my room it was not the room in photo had little hot water and the computers did not work it took to long to get to town it was a scam i left and found a better room in a backers in the old part of town thank god i felt like a prisioner.

6/10 Okay

roy, HCMC

Liked: Cleanliness, staff & service, room comfort
this hotel located between west lake and ho an kiem lake. big room with living room. and clean bathroom. but can't come hot water.

10/10 Excellent

andre, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best choice no regrets
excellent young happy staff. you can only have a good clean hotel if the staff is happy and work in a good envirement .this hotel proves it, good management and a great small hotel.

10/10 Excellent

John, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean, friendly staff
We arrived at the airport 2 hours earlier than previously scheduled. After a short phone call, the hotel was able to rearrange picking us up in 15 minutes.....very efficient. The front desk staff was very helpful and friendly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
My flight was in the evening. Hotel staff changed to late check out int the free of charge.

8/10 Good

Frequent Hanoi visitor, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
Generally very good for the price I paid for. The hotel manager is extremely helpful on many aspects.Wifi is working well. Need more lighting on working area for people who need to work on the desk

10/10 Excellent

Batman, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean rooms. Location so-so
Location and surrounding neighbourhood is nothing to brag about. But because I am on business trip and staying alone, hence it is ok.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel and good breakfast service. Only one drawback is that it was away from Old market area and other locations in the city. Our tour bus wouldn't pick us up from this location as it was out of their way. Other than than rooms were clean (but very small) and staff was very helpful.

10/10 Excellent

Nhung, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a 3+ star hotel, 13/April/2014
a 3+ start hotel, very friendly staff n front desk manager, Mr Tung, via Expedia I booked 3 nights as per booking situation at time, I wrote to hotel who booked me in extra night n offer airport pick-up; all very smooth. room very clean, breakfast good, hotel with free sauna steam bath facility, not commonly found on this price range hotel. staff remember guest name, I even received flower n fruits packs on my birthday, very nice surprise.. highly recommended..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough hotel
The size of the room was not so big, but enough. Equipments are clean and comfirt. Only hot water is running out so often. Hotel is not located in the central area and is located in dark and quiet in the night.

8/10 Good

E&M Crinion, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel
The staff were great and went all out to make us happy. The restaurant food was a bit lacking but otherwise it was fine.

8/10 Good

masamitsu

Liked: Staff & service
いいサービスのお宿です。
Stayed 1 night in Sep 2024

6/10 Okay

PILJAE

Stayed 1 night in Jul 2024

8/10 Good

PILJAE

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024