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Tru by Hilton Hanoi Station

3.5 star property

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Photo gallery for Tru by Hilton Hanoi Station

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Laundry room
Lobby
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
$56
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
115 Tran Hung Dao Street, Hoan Kiem District, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪11 min walk‬
  • Place, Hoan Kiem Lake
    ‪15 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Living area | 43-inch LCD TV with cable channels

Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Room

Premium bedding, in-room safe, desk, laptop workspace

King Bed Room

  • Sleeps 2

View all photos for King Room With Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

King Room With Sofa Bed

  • Sleeps 3

View all photos for 2 Twin Bed Room

Premium bedding, in-room safe, desk, laptop workspace

2 Twin Bed Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

Corner King Room

  • Sleeps 2

Corner King Room-High Floor

  • Sleeps 2

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About this property

Tru by Hilton Hanoi Station

3.5-star hotel in Hoan Kiem
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Tru by Hilton Hanoi Station offers 129 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Tru by Hilton Hanoi Station has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
JO247 Lounge - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JO247 Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 500000 (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

SOJO Hotel Ga Hanoi
Tru By Hilton Hanoi Hanoi
Tru by Hilton Hanoi Station Hotel
Tru by Hilton Hanoi Station Hanoi
Tru by Hilton Hanoi Station Hotel Hanoi

Reviews

Tru by Hilton Hanoi Station Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 75 out of 125 reviews
Rating 8 - Good. 30 out of 125 reviews
Rating 6 - Okay. 13 out of 125 reviews
Rating 4 - Poor. 4 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

Reviews

2/10 Terrible

Tianyu

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is extremely upscale and worked for us really well. Rooms were comfortable and amenities were great. Breakfast included so that was a major extra plus. AC didn’t work in our room initially but they gave us a new room so it was okay. Overall good stay
Stayed 1 night in Jun 2025

10/10 Excellent

Ashish, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a one night stay coming from SaPa on the train. Location is excellent, across the Hanoi railway station. Staff were fantastic and let me store my luggage for a few days while I visited SaPa. Few food options short walk from the hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

Madeleine M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel right across from the train station
Stayed 1 night in Jan 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly staff. Trendy hotel but some things impractical. Near train station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tan

Stayed 1 night in Mar 2025

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, clean, great view, brilliant service. A great hotel. Lovely food. Only issue was that the room was for 4 people, however the sofa bed which becomes a bed for two people is very small and uncomfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple place for a simple night right across the train station not too far from old quarter
Stayed 2 nights in Feb 2025

8/10 Good

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you need to be near the Railway station. We booked a room just to rest between flying into Hanoi and taking a night train to Sapa but I would definitely find it comfortable to stay a night or two. Room is small but very efficient use of space and comfortable. Staff are lovely.
Stayed 1 night in Jan 2025

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Key card to our room stopped working the 2nd day we were there and had to wait for the mechanic to fix it. There are only 2 elevators and one kept breaking down; being on the 18th floor meant that was a hassle. Other than that, it was clean. Its right accross the street from the train station and there is a lot of construction right next to the hotel so it can be a bit loud. Adequate accommodation for the price and is walkable to various historic sites.
Stayed 6 nights in Dec 2024

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

Check room location

Lovely hotel but to noisy from the train station announcements going past 10 pm and starting at 4:15am, floor 5 opposite train station avoid. Thought we would have a better room for staying 4 nights. Couldn’t be bothered to complain as was to late in day when realised and everything unpacked. Everything else spot on
Stayed 4 nights in Dec 2024

8/10 Good

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Modern design hotel and rooms. Electric shades on the panoramic windows and spacious room Staff. There is active construction site next to the building. My request to change a room to a one on higher floor was granted with understanding and without any objections. Con: Location.
Stayed 1 night in Dec 2024

10/10 Excellent

cameron

Stayed 1 night in Nov 2024

10/10 Excellent

hiu fai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One minute walk to train station!
Stayed 1 night in Dec 2024

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfort at its best

The room is comfortable,, clean and functional. The Hotel itself is just a 10 steps walking distance to the train station. The food is truly amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is is modern, quick check and opposite the railway station, convenient. The staff appears to be all young people, all extremely helpful, i would certainly stay here again my next visit to Hanoi Train street 5- 10 minutes walk and the old quarter depending on you're speed. Only one thing the rail and the hangers wear sticky, which didn't meet the rest of the excellent standard
Stayed 4 nights in Dec 2024

2/10 Terrible

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Avoid till the constructiom is over

The adjacent building is beeing constructed. They work at night in hanoi so dont expect to sleep excepted if you have earplug. You should definitly avoid that hotel till 2026 or when the construction is finished. Neverless, the staff is amazing. The location is great and the breakfast ok.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The universal plugs for everu kind of socket as a dream
Stayed 1 night in Oct 2024

10/10 Excellent

Peter, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel because it was just across the street from the train station. The room was on th 18th floor and I was WOWED by the view. A very busy and nice place overall.
Stayed 4 nights in Oct 2024

10/10 Excellent

Haviel

Stayed 6 nights in Sep 2024

6/10 Okay

Minh

Traveled with family
Disliked: Staff & service
Very Good no complaints
Stayed 4 nights in Sep 2024

8/10 Good

Benjamin Zhaochuan Yiptong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
staff were friendly and helpful. the breakfast selection were quite limited though
Stayed 5 nights in Sep 2024