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Sen Luxury Hotel

3.5 star property

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Photo gallery for Sen Luxury Hotel

Interior
Pool
Minibar, in-room safe, desk, blackout drapes
Property entrance
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • Parking included

Explore the area

Map
26/118 Nguyen Khanh Toan, Cau Giay District, Hanoi, Hanoi, 10000
  • Vietnam Museum of Ethnology
    ‪5 min walk‬
  • Australian Embassy
    ‪17 min walk‬
  • Lotte Center Hanoi
    ‪19 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Room options

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, blackout drapes

Executive Twin Room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, City View

Suite, City View | Minibar, in-room safe, desk, blackout drapes

Suite, City View

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Executive King

Executive King | Minibar, in-room safe, desk, blackout drapes

Executive King

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Premium Double or Twin Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

Property grounds

Sen Grand Hotel & Spa managed by Sen Group

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.4 out of 5, Excellent, (25)
The price is $107
per night
$121 total
includes taxes & fees
Mar 5 - Mar 6
Sen Grand Hotel & Spa managed by Sen Group

About this property

Sen Luxury Hotel

3.5-star Hanoi hotel, connected to a shopping center in Cau Giay
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and massage/treatment rooms.
Sen Luxury Hotel offers 80 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This 3.5-star property offers access to a business center and a meeting room.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sen Luxury Hotel has designated areas for smoking.

Onsite venue - This restaurant specializes in Pan-Asian cuisine.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free extended parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Pool

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Spa treatment rooms
  • Sports massages

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Built in 2011
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 512000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sen 2 Hanoi
Sen Hotel 2
Sen Hotel 2 Hanoi
Sen Luxury Hotel Hanoi
Sen Luxury Hotel
Sen Luxury Hanoi
Sen Luxury
Hotel Sen Luxury Hotel Hanoi
Hanoi Sen Luxury Hotel Hotel
Hotel Sen Luxury Hotel
Sen Luxury Hotel Hanoi
Sen Hotel 2
Sen Luxury Hotel Hotel
Sen Luxury Hotel Hanoi
Sen Luxury Hotel Hotel Hanoi

Sen Luxury Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 31 reviews
Rating 8 - Good. 16 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra, Springwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and excellent staff who went above and beyond to help you in any way they could.
Stayed 4 nights in Aug 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The outsource driver was late to fetch me to airport! I'm disappointed with the time management. So if you want to ask hotel to book the car, please tell them 15mins earlier than you estimated time. This is a critical point of punctuality that has 3be adhered to.
Stayed 3 nights in Sep 2019

10/10 Excellent

Ming, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good

10/10 Excellent

JEAN-GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Hiroyuki

Stayed 3 nights in Sep 2022

10/10 Excellent

Thanh Binh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗な部屋で、快適でした。
Stayed 2 nights in Dec 2019

8/10 Good

BOB

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレか゛ウォシュレットであれば最高です。 部屋にティッシュが必要と思います。
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 5 nights in Apr 2019

8/10 Good

damian, nagoya

Liked: Cleanliness, staff & service
スタッフの態度に改善された印象がある。 (挨拶、笑顔) しかしながら、制服組以外の経営陣？には、改善意欲が見られず残念。
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

ボブ, Osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

damian, 日本

Liked: Cleanliness, property conditions & facilities
このホテルに限らず、中国人が廊下でうるさい。
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2017

2/10 Terrible

kim bw, 한국

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
비추합니다
윗통벗고 돌아다니는 중국아저씨들과 베트남 현지 러브호텔 인지 밤새 시끄럽고 번잡합니다
Stayed 2 nights in Jul 2017

8/10 Good

Jinhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
좋았음 아침식사 대신 도시락 달라고 햇었는데.. 준비가 안됐지만... 그것 빼고는 좋았음
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
コストパホーマンス良くない
エアコン効きが良くない、朝食品数少ない、デポジットなしは評価。従業員対応はまずまず。場所が分かりにくい。
Stayed 1 night in Jun 2017

6/10 Okay

Pom

Liked: Cleanliness, property conditions & facilities, room comfort
Nearby Customer Hotel
มีการเปลี่ยนโรงแรมจาก Sen 2 ไปเป็น Sen และเปลี่ยนเตียงจาก Twin Bed ไปเป็น King Bed.

6/10 Okay

ダミアン, 愛知

Disliked: Staff & service, room comfort
意外と穴場
近隣の建設工事が早朝から深夜まで続き、騒音が苦痛。しばらくは、宿泊はしない方が無難。 スタッフは感じ良く対応するが、オーナー風の高身長の女性が感じ悪い。

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
静か
周囲はとても静かで良い環境です。 チェックイン時にチェックアウトまでパスポートを預けなければならず、少々不安。

8/10 Good

heishink, GuangZou China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
手軽に使えます
ドアマンの笑顔とフロントの笑顔と 対応は良い 防音は良くない　隣のカップルの声が聞こえる 朝食もいい

6/10 Okay

laci, bangkok

Many thinks around hotel
This hotel not located in down town. But around hotel have many restaurant and many shop.to down town is 20min by car. Hotel is normal and that kind hotel that how much you pay that much you get.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
대체적으로 만족 입니다.
대체적으로 만족 입니다.

8/10 Good

BOB, Osaka,Jpan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大通りから少し入った静かなホテル
ビジネスマンのリピーターです。前回よりも部屋をグレードアップして正解でした。 すぐそばにコンビニがあり、便利です。 また、約５０ｍのところに、カフェがあり、商談に利用しています。 次回も利用するつもりです。