*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property will be renovating from June 1 2024 to October 20 2024 (completion date subject to change). The following areas are affected:
- One of the dining venues
- Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
In addition to a full-service spa, Sheraton Hanoi Hotel features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of 10 meeting rooms, coworking spaces, and limo/town car service. Event facilities measuring 14854 square feet (1380 square meters) include a conference center. This Art Deco hotel also offers a children's pool, a health club, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
Sheraton Hanoi Hotel has designated areas for smoking.
- Express check-in
- Coworking spaces
- Number of outdoor pools - 1
- Water dispenser
- Rooftop garden
- Elevator
- Fitness facilities
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic stirrers
- Limo or town car service available
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Swimming pool
- Biodegradable/compostable straws
- Wheelchair accessible
- No single-use plastic water bottles
- Foosball
- Reusable cups only
- Conference space size (meters) - 1380
- Number of meeting rooms - 10
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 1
- Parking (limited spaces)
- Total number of rooms - 299
- Number of floors - 18
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Tennis on site
- Couples/private dining
- Coffee/tea in common areas
- Designer stores on site
- Number of poolside bars - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Billiards or pool table
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2004
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Vegetable garden
- Health club
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 2
- Conference space size (feet) - 14854
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Wedding services
- Garden
- Outdoor entertainment area
- Multilingual staff
- Free newspapers in lobby
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Outdoor tennis courts - 1
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
Room Amenities
Sheraton Hanoi Hotel offers 299 accommodations with fireplaces and minibars. Beds feature Select Comfort mattresses. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Fireplace
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower/tub combination
- Cable TV service
- Free WiFi
- Sleep Number by Select Comfort mattress
- TV size: 37
- TV size measurement: inch
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Free WiFi (limited) device count 3
- Number of beds 2
- Housekeeping on request
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Recycling
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Wardrobe or closet
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Oven D'or - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Hemispheres - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Lobby Lounge - Onsite coffee shop. Happy hour is offered. Open daily.
24-hour room service is available.
Spa Services
Oasis Relaxation has 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
- Hot stone massage
- Sauna in spa
- Number of treatment rooms 3
- Steam room in spa
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices in meeting rooms
- Wheelchair-accessible van parking
- Braille or raised signage
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
Nearby Activities
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
- Golfing nearby
- Health or beauty spa nearby
- Fitness classes on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
- Airport shuttle fee: USD 120 per vehicle (roundtrip, maximum occupancy 8)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 35.31 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses wind and solar energy, plus eco-friendly cleaning products.
For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
One child stays free
Car recommended
UnionPay
Comprehensive food waste policy
Comprehensive recycling policy
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 4
Social distancing measures are in place
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Service animals not allowed
Parking height restrictions apply
Renewable energy source - solar
Debit cards
Renewable energy source - wind
Children and extra beds
- Children are welcome.
- Kids stay free! One child 4 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 35.31 per night.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is recommended for transportation to and from this property.
Free in-room WiFi has a 3-device limit.
Parking height restrictions apply.
Hotel Names
- Hanoi Hotel Sheraton
- Hanoi Sheraton
- Hanoi Sheraton Hotel
- Hotel Sheraton Hanoi
- Sheraton Hanoi
- Sheraton Hanoi Hotel
- Sheraton Hotel Hanoi
- Sheraton Hotel Hanoi Hotel
- Sheraton Hanoi Hotel Hotel
- Sheraton Hanoi Hotel Hanoi
- Sheraton Hanoi Hotel Hotel Hanoi
Hotel Reviews
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