*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Silk Queen Hotel features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 700 square feet (65 square meters) include a conference center. This luxury hotel also offers a fitness center, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Only motorcycle parking is offered.
Silk Queen Hotel has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Dry cleaning/laundry service
- Computer station
- Swimming pool
- Conference space size (meters) - 65
- Number of meeting rooms - 1
- Free reception
- Terrace
- Luggage storage
- Coin laundry on site
- Train station pickup (surcharge)
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Designated smoking areas
- Total number of rooms - 60
- Number of floors - 11
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 2014
- Motorcycle parking only
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (free)
- Supervised childcare/activities (free)
- Safe-deposit box at front desk
- Spa services on site
- Number of restaurants - 1
- Conference space size (feet) - 700
- Laundry facilities
- Television in common areas
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Supervised childcare/activities (free)
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (free)
- Refrigerator
- Microwave (on request)
- Free cribs/infant beds
- DVD player
Room Amenities
Silk Queen Hotel offers 60 accommodations with tablet computers and DVD players. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.
- Television
- Free newspaper
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Room service
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- DVD player
- Microwave (on request)
- Bidet
- Slippers
- Cable TV service
- Free WiFi
- Down comforter
- TV size: 32
- Tablet computer
- LED TV
- Electric kettle
- Towels provided
- Number of bedrooms - 1
- Number of beds 1
- Toothbrush and toothpaste available
- Bed sheets not available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Silk Queen Bar - Onsite bar.
Room service is available.
Spa Services
Silk Queen Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
- Number of treatment rooms 1
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Thalassotherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Steam room in spa
- Minimum age to access spa is 6
- Thai massage
- Sports massage
- Hot springs/mineral springs in spa
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille or raised signage
- Wheelchair accessible path of travel
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
- Casino nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: VND 423000 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: VND 350000.0 per day
- Rollaway bed fee: VND 350000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 16
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash.
For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
UnionPay
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 6
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for VND 350000.0 per day.
- Cribs (infant beds) are available for VND 350000.0 per day.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 6 AM to 10 PM.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Silk Queen Hotel Hanoi
- Silk Queen Hotel
- Silk Queen Hanoi
- Silk Queen
- Silk Queen Hotel Hotel
- Silk Queen Hotel Hanoi
- Silk Queen Hotel Hotel Hanoi
Hotel Reviews
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