Beginning of main content

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double or Twin Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Double or Twin Room, 1 Bedroom, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Triple Room, 1 Bedroom, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, SQ HANG GAI HOTEL & SPA features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a fitness center, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Only motorcycle parking is offered.

SQ HANG GAI HOTEL & SPA has designated areas for smoking.

  • Express check-in
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2014
  • Motorcycle parking only
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (free)
  • Computer station
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Spa services on site
  • Free reception
  • Terrace
  • Luggage storage
  • Coin laundry on site
  • Number of restaurants - 1
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 60
  • Television in common areas
  • Accessible airport shuttle
  • Number of floors - 11
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Room Amenities

SQ HANG GAI HOTEL & SPA offers 60 accommodations with tablet computers and DVD players. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Room service
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • DVD player
  • Microwave (on request)
  • Bidet
  • Slippers
  • Cable TV service
  • Free WiFi
  • Down comforter
  • TV size: 32
  • TV size measurement: inch
  • Tablet computer
  • LED TV
  • Electric kettle
  • Towels provided
  • Number of bedrooms - 1
  • Number of beds 3
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Bed sheets not available
  • Hardwood flooring in room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Silk Queen Bar - Onsite bar.

Room service is available.

Spa Services

Silk Queen Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 6
  • Thai massage
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 16

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash.

For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Contactless check-out is not available

One child stays free

Security system

Mobile key entry is not available

Debit cards not accepted

UnionPay

Staffed front desk

Children stay free - maximum age 6

Contactless check-in is not available

Cashless transactions are available

Children stay free

Service animals not allowed

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000.0 per day.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 6 AM to 10 PM.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Hotel Names

  • Silk Queen Hotel Hanoi
  • Silk Queen Hotel
  • Silk Queen Hanoi
  • Silk Queen
  • Silk Queen Hotel
  • SQ HANG GAI HOTEL & SPA Hotel
  • SQ HANG GAI HOTEL & SPA Hanoi
  • SQ HANG GAI HOTEL & SPA Hotel Hanoi

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?