See all properties

Somerset Grand Hanoi

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Somerset Grand Hanoi

Outdoor pool
Garden
Property amenity
Exterior
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Washer
    Washer
  • Parking included
    Parking included
  • Bar
    Bar
  • Pet friendly
    Pet friendly

Explore the area

Map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000
  • Hoa Lo Prison Museum
    2 min walk
  • St. Joseph's Cathedral of Hanoi
    8 min walk
  • Train Street
    8 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Room options

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Premier Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (2966)
The price is $120
per night
$137 total
includes taxes & fees
Dec 7 - Dec 8
Hanoi Royal Palace Hotel 2

About this property

Somerset Grand Hanoi

4.5-star aparthotel in Hoan Kiem
3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, an oven, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include a balcony and a DVD player.
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Somerset Grand Hanoi provides an outdoor tennis court and a spa tub. Dining is available at one of the aparthotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center, a meeting room, and limo/town car service. This luxury aparthotel also offers a fitness center, a sauna, and a vending machine. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Somerset Grand Hanoi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • Playground
  • Supervised activities for children (surcharge)

Kitchenette

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 283,500 for adults and VND 141,750 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (limited hours)

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 750,000 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business center
  • Conference center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • 2 pets total (up to 22 lbs per pet)
  • Fee: VND 577,500 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city center
  • Near a train station

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Gym
  • Outdoor tennis court
  • Shopping mall
  • Supervised activities for children
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 185 units
  • 25 floors
  • Banquet hall
  • Bicycle rentals
  • Built in 1997
  • Energy-saving switches in guestrooms
  • Recycling
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 4 2024 to November 13 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 577500 per pet, per night
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 750000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 283500 for adults and VND 141750 for children
  • Airport shuttle fee: VND 1790000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 1790000 (roundtrip), (up to 11 years old)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 750000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Somerset Aparthotel Hanoi Grand
Somerset Grand Hanoi
Somerset Hanoi Grand
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Somerset Grand Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 982 reviews" "
Rating 8 - Good. 333 out of 982 reviews" "
Rating 6 - Okay. 53 out of 982 reviews" "
Rating 4 - Poor. 19 out of 982 reviews" "
Rating 2 - Terrible. 6 out of 982 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff
Stayed 4 nights in Aug 2024

8/10 Good

chris

Traveled with family
Liked: Cleanliness, amenities
Overall good value for what you pay. Rooms need new paint and carpet. Some rooms have mold odors, but AC works good, beds7/10, bathrooms7/10. We stayed in 2 bedrooms apartment which had a living room and kitchen, washer dryer. Pretty happy with how much we pay.
Stayed 1 night in Aug 2024

8/10 Good

chris

Traveled with family
Liked: Cleanliness, amenities
Hotel next to Hoa Lo museum, there is a small convenient store and a mall downstairs with AC. Rooms are large and clean, has kitchen, big refrigerator and washer dryer. But rooms are very old, Needs new paint and new carpet, might have odors. But the rate is cheaper, good bargain. Beds are okay, bathrooms are okay..
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There's a range of sports equipment and the staff were very nice. The rooms had a couple stains on the carpet, however came with AC in every room accompanied by Lovely pillows. In addition there was an easily accessible mall underneath the hotel. I would definitely recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tran, Fife

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location and good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
—
Stayed 7 nights in Jul 2024

10/10 Excellent

Charles A Lopez

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was easy and the shuttle car driver was extra polite. Spacious rooms and nice kitchen
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Great hotel a little dated but the staff were amazing. So close to many attractions. Would recomend
Stayed 3 nights in Jun 2024

4/10 Poor

Terri

Stayed 1 night in Jun 2024

10/10 Excellent

Airi

Stayed 3 nights in Jun 2024

8/10 Good

Christina

Traveled with family and small children
Liked: Cleanliness
It’s okay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Yung

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect for us. The apartment was big with a washer/dryer which we love so much when in Vietnam. No words can explain how amazing the staffs were. Extraordinary service.
Stayed 4 nights in Jun 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and very friendly staff. The hotel rooms are quite dated and need upgrading, however everything was clean and tidy. There are lot's od restaurants within walking distance and it has a mini mart attached aswell as an ATM.
Stayed 4 nights in Apr 2024

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a good place to stay a bit away from the busiest area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Arthur

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Traveled with family
I will not return to this place again in the future. The apartment is so outdated, old. The washer dryer is not user friendly with no instructions available. Have to use hair dryer outside of bathroom, electrical outlets need to be updated for all international users, not just a few countries. I was warned by a local travel agent not to book this place but I prefer a serviced apartment near the area I wanted to visit so I didn’t heed her advice. What a mistake!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities
Great hotel to stay at.
Stayed 4 nights in Mar 2024

8/10 Good

Michelle

Traveled with group
The guest rooms are very spacious and great if you have multiple travelers requiring more than 1 guest room. It is quite worn out with time, but is still in a good condition for a couple nights stay. It is around 3-5 minutes walk if you need some local food and coffee. Otherwise you are just at the edge of the Old Quarter, and within a 10 minute walk to St Joseph Cathedral. Ride hail is easily available and can bring you to the Old Quarter within 5 minutes and West Lake within 10-15 minutes ride away. I would say this service apartment is conveniently located but away from the craziness of the Old Quarter.

10/10 Excellent

Vinay

Liked: Cleanliness, property conditions & facilities
Fantastic property especially for families
Stayed 4 nights in Mar 2024

10/10 Excellent

Hung

Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient with a functional kitchen. There is also a grocery store on the premise. The cleaning crew and maintenance staff is wonderful; so are the front desk folks. I highly recommend.
Stayed 11 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Phuc

Traveled with family
Liked: Cleanliness, room comfort
An overall nice experience stay at the hotel. Staff is very helpfull and friendly. Would definitely comeback again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Jen Chieh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

4/10 Poor

Vincent

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The location is great and the staff are great but the property itself is old and pretty rundown. This place had decent reviews so we booked 3 nights after the new year but ended up checking out after the first night. My family and I reserved a Premier 2 Bedroom, which is supposed to be their top tier room. When we checked in, they initially gave us this disgusting 2 bedroom that smelled badly and had nasty stained carpets throughout. I'm pretty sure they gave this to us bc we booked through a 3rd party (Expedia). I went downstairs and told them that wasn't the type of room that we reserved and they quickly moved us down the hall to another room. This one was a little better but it still just had a real uneasy feeling. Everything just felt a little off.. like they did some cheap renovations and threw in a few random pieces of furniture. It was not warm and inviting at all like you see in their pictures! The hallways smelled, the kitchen was really old (not a huge deal), the couch was dirty, the beds were hard, warm water was regulated (only one person could shower). It was just bad and nothing I've ever experienced before. This place is wayyy overpriced for what it has to offer. We requested to check out early after the first night and they were only willing to refund us one night. We took that and got out of there as quickly as possible.
Stayed 3 nights in Jan 2024