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Somerset Grand Hanoi

4.5 star property

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Photo gallery for Somerset Grand Hanoi

Outdoor pool
Garden
Exterior
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Kitchen
  • Dryer
  • Washer

Explore the area

Map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hoan Kiem Lake
    ‪10 min walk‬
  • Hanoi Old Town Night Market
    ‪14 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Premier Room, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About this property

Somerset Grand Hanoi

4.5-star aparthotel in Hoan Kiem
3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, an oven, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include a balcony and a DVD player.
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Somerset Grand Hanoi provides a hot tub and a sauna. Dining is available at one of the aparthotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center, a meeting room, and limo/town car service. This luxury aparthotel also offers a fitness center, a vending machine, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Somerset Grand Hanoi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • Playground
  • Supervised activities for children (surcharge)

Kitchenette

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 284,000 for adults and VND 142,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (limited hours)

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 750,000 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business center
  • Conference center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • 2 pets total (up to 22 lbs per pet)
  • Fee: VND 577,500 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city center
  • Near a train station

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Gym
  • Shopping mall
  • Supervised activities for children
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 185 units
  • 25 floors
  • Banquet hall
  • Bicycle rentals
  • Built in 1997
  • Energy-saving switches in guestrooms
  • Recycling
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 577500 per pet, per night
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 750000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 284000 for adults and VND 142000 for children
  • Airport shuttle fee: VND 1790000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 1790000 (roundtrip), (up to 11 years old)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 750000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Somerset Aparthotel Hanoi Grand
Somerset Grand Hanoi
Somerset Hanoi Grand
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Somerset Grand Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1022 reviews
Rating 8 - Good. 342 out of 1022 reviews
Rating 6 - Okay. 56 out of 1022 reviews
Rating 4 - Poor. 20 out of 1022 reviews
Rating 2 - Terrible. 6 out of 1022 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theodora

Traveled with family
Liked: Cleanliness, room comfort
Family stay
Spacious, clean hotel in a great location. Accommodating to any requests. The washing machine in the unit was fabulous. Would recommend.
Stayed 6 nights in Jan 2025

6/10 Okay

Tau Chuin

Traveled with family
Liked: Room comfort
Needs improvements
The hotel windows were in very bad conditions and not sealed properly allowing lots of street noise coming in. Our room hot showers were also not functioning properly and hardly had any hot water.
Stayed 4 nights in Jan 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, room comfort
Excellent stay in Hanoi
Wonderful stay at spacious 2BR serviced apartment in a convenient location in Hanoi. They even had a small birthday cake waiting for me in the refrigerator :-) The front desk staff were friendly and helpful, and stored our large luggage for us while we left for an overnight trip to Ha Long Bay. The beds are comfortable, the views are spectacular, and the apartment is very spacious. Walking distance to Hoan Kiem Lake, Old Quarter, Military Museum, HCM Mausoleum, and tons of restaurants and bars. Cant wait to stay in Somerset Grand Hanoi again!
Stayed 1 night in Jan 2025

8/10 Good

SAY KEE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Provision of a big water dispenser cutting down on plastic bottles.
Stayed 6 nights in Dec 2024

6/10 Okay

Rosalie

Traveled with family
Spacious but worn out
This hotel is 30 years old. Very spacious family room with 2 bedrooms, but it is pretty worn out. We stayed on the 10th floor, and we could still hear the loud traffic noises from the streets. Also, there are no frames for the windows. It is extremely dangerous if you have children.
Stayed 4 nights in Dec 2024

10/10 Excellent

Siu Hung

Liked: Cleanliness, room comfort
Overall it is comfortable.
The room is spacious and the view is very beautiful. The sink in kitchen got some smell.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great location and excellent size for family of 4
Stayed 1 night in Dec 2024

8/10 Good

Maureen

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Anshul

Traveled with family
Liked: Cleanliness, room comfort
Superb
Great stay in a great location! Go for it
Stayed 1 night in Oct 2024

10/10 Excellent

Trung

Liked: Cleanliness, property conditions & facilities
Except for being next to a hospital and the noise and traffic associated with it, it is in a very convenient location with access to many restaurants and Hanoi’s old quarters. Be sure ti ask for a high-level floor to minimize the road noise. Hotel is a bit dated but is still very good with very helpful and courteous staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Raynold

Traveled with family
Liked: Cleanliness, room comfort
The hotel is amazing for families. The table tennis and pool, and billiards is great for downtime each day. The two for one cocktails by the pool are a must too. Our room was tired with a patchy paint job, and poor natural lighting, otherwise it was perfect. It was super clean - we were very comfortable.
Stayed 13 nights in Oct 2024

10/10 Excellent

Trung

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is more like a luxury apartment with a full kitchen and a washing machine. I like the pool and the sauna facilities. It is in a location that has many eateries and is very close to the Hanoi old quarters.
Stayed 4 nights in Oct 2024

10/10 Excellent

Terrance

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Archit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property. And even better service. Housekeeping was kind enough to help us at all odd hours. 10/10.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim Beng

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hyunsub

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, amenities, room comfort
Excellent hotel! Big rooms with all amenities. We stayed in the 2 bedroom apartment which had a seperate kitchen with dishwasher and washing machine. Excellent breakfast with lots of seating. Restaurant also provides great lunch and dinner options. Great sports bar that showed the AFL and other international sports. Facilities were excellent - large pool with 2 smaller jacuzzis. Gym, sauna and steam and steam room, plus pool table and kids playground area. Walking distance to many attractions but also a cheap Grab ride. A grocery store downstairs plus 2 restaurants, hairdresser, chiropractor and specialty shops. We stayed here during Typhoin Yagi where we felt safe and well looked after by hotel staff. We loved our stay and would 100% stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Georgina

Stayed 3 nights in Sep 2024

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hoa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Spacious room good services food is excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff
Stayed 4 nights in Aug 2024

8/10 Good

chris

Traveled with family
Liked: Cleanliness, amenities
Overall good value for what you pay. Rooms need new paint and carpet. Some rooms have mold odors, but AC works good, beds7/10, bathrooms7/10. We stayed in 2 bedrooms apartment which had a living room and kitchen, washer dryer. Pretty happy with how much we pay.
Stayed 1 night in Aug 2024

8/10 Good

chris

Traveled with family
Liked: Cleanliness, amenities
Hotel next to Hoa Lo museum, there is a small convenient store and a mall downstairs with AC. Rooms are large and clean, has kitchen, big refrigerator and washer dryer. But rooms are very old, Needs new paint and new carpet, might have odors. But the rate is cheaper, good bargain. Beds are okay, bathrooms are okay..
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Aug 2024