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Aparthotel

Somerset West Point Hanoi

4.0 star property

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Photo gallery for Somerset West Point Hanoi

Reception
Lobby sitting area
Deluxe Apartment, 1 Bedroom | In-room dining
Rooftop terrace
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Gym
  • Dryer
  • Kitchen
$93
includes taxes & fees
Sep 20 - Sep 21

Explore the area

View in a map
No.2 Tay Ho Road, Hanoi
  • West Lake
    ‪8 min walk‬
  • Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Hoan Kiem Lake
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms

Room amenity

Executive Apartment, 2 Bedrooms

  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room dining

Deluxe Apartment, 1 Bedroom

  • 785 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Executive Studio | In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Studio

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms

Fridge, microwave, stovetop, electric kettle

Executive Apartment, 3 Bedrooms

  • 1625 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | In-room dining

Premier Apartment, 2 Bedrooms

  • 1324 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 4 Bedrooms

Room amenity

Executive Room, 4 Bedrooms

  • 1938 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

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About this property

Somerset West Point Hanoi

4-star aparthotel in Tay Ho
Along with 2 restaurants, this smoke-free aparthotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna, and a complimentary children's club are onsite. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dryer and an electric kettle, and other amenities include room service and a separate tub and shower.
Somerset West Point Hanoi offers 284 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Somerset West Point Hanoi provides a sauna and a 24-hour fitness center. Dining is available at one of the aparthotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly aparthotel also offers a terrace, a complimentary children's club, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Somerset West Point Hanoi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Somerset West Point Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Free crib
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 283,500 for adults and VND 141,750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (limited hours)

Bedrooms

  • Rollaway/extra bed: VND 737,100 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 22 lbs per pet)
  • Fee: VND 567,000 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In an entertainment district

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Free children's club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 25 floors
  • 284 units
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Recycling
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 567000 per pet, per night
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 737100 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 283500 for adults and VND 141750 for children
  • Airport shuttle fee: VND 924000 per vehicle (one-way)
  • Pet fee: VND 567000 per pet, per night
  • Rollaway bed fee: VND 737100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 6 AM to 10 PM

Property is also known as

Somerset West Point Hanoi Aparthotel
Somerset West Point Aparthotel
Somerset West Point
Somerset West Point Hanoi Hanoi
Somerset West Point Hanoi Aparthotel
Somerset West Point Hanoi Aparthotel Hanoi

Reviews

Somerset West Point Hanoi Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 156 out of 218 reviews
Rating 8 - Good. 50 out of 218 reviews
Rating 6 - Okay. 8 out of 218 reviews
Rating 4 - Poor. 2 out of 218 reviews
Rating 2 - Terrible. 2 out of 218 reviews

Reviews

10/10 Excellent

Lindsay, Waukesha

Liked: Cleanliness, amenities, property conditions & facilities
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
Stayed 3 nights in Jun 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

traci

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
**5-Star Review for Somerset West Point Aparthotel, Hanoi** I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home. The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below. One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes. The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi. Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return!
Stayed 3 nights in Mar 2025

10/10 Excellent

SANGKYEONG, Schaumburg

Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Business traveler, Traveled with family
Liked: Cleanliness, room comfort

Good hotel, Good location

We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Apartment was very good for the price.
Stayed 11 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort

Definitely recommend!

Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Wynne

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Loan

Traveled with family
Liked: Cleanliness, room comfort

Nice hotel,but far from everything

Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Stayed 3 nights in Mar 2025

10/10 Excellent

Parisa

Liked: Cleanliness, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

KEVIN KWET LIOONG

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher Michael, Renton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Yashar

Liked: Cleanliness, amenities, property conditions & facilities
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Stayed 3 nights in Jan 2025

10/10 Excellent

Yachneet

Liked: Cleanliness, room comfort

Bang on buck

Worth the money ! It was amazing property and very well managed
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, room comfort

Great stay

Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, amenities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Colin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice big room and very clean. It will be much better when the road work is finished.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, good customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Natasha

Business traveler
Liked: Cleanliness, room comfort

Great value for money hotel in Hanoi

I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
Stayed 1 night in Dec 2023