Splendid Hotel & Spa

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Splendid Hotel & Spa

Minibar, in-room safe, desk, blackout drapes
Exterior detail
Daily buffet breakfast (VND 113500 per person)
Interior entrance
Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
06 Hang Hanh street, Hoan Kiem, Hanoi
  • Hang Gai Street
    3 min walk
  • Hoan Kiem Lake
    4 min walk
  • Hanoi Old Town Night Market
    4 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    25 min drive

Room options

Family Room, Lake View

  • 377 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, Balcony

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room Single Use, 1 Queen Bed, Accessible

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

Day Use (Max 4 hours)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Splendid Hotel & Spa

3-star hotel in Old Quarter
Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Splendid Hotel & Spa offers 20 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. Splendid Hotel & Spa features a full-service spa. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Complimentary valet parking is available on site.

Splendid Hotel & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 113,500 for adults and VND 113,500 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 113500 for adults and VND 113500 for children
  • Airport shuttle fee: VND 440000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

Property is also known as

Splendid Hotel Hanoi
Splendid Hanoi
Splendid Hotel & Spa Hotel
Splendid Hotel & Spa Hanoi
Splendid Hotel & Spa Hotel Hanoi

Splendid Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 381 out of 487 reviews" "
Rating 8 - Good. 69 out of 487 reviews" "
Rating 6 - Okay. 12 out of 487 reviews" "
Rating 4 - Poor. 15 out of 487 reviews" "
Rating 2 - Terrible. 10 out of 487 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Phuong, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional & courteous staffs, clean room, as described in listings.
Stayed 1 night in Jun 2024

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A; definitely a value
Good location and clean room. We love the front desk lady; she is friendly and helpful. I definitely like to recommend this place to others for a value stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very accommodating. This place is smack dab in the middle of everything, within walking distance to many places. I would highly recommend anyone to stay here.
Stayed 1 night in Jun 2024

8/10 Good

Sally, VANCOUVER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is excellent hotel for visiting Hanoi. Tons of great restaurants and Hoàn Kiếm Lake , night market and BRG mart nearby and just 1-5 minutes walking distance. The staff is so nice and helpful especially Hannah Le. After I booked my hotel, she has already contacted with me through WhatsApp and provided a lot of information about hotel services and local travel program. Her excellent services making my trip so easily and safely. Next time if I visit Hanoi again, I will stay within Splendid for sure.
Stayed 5 nights in May 2024

10/10 Excellent

Antonie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect
Hotel is only a few steps away from Hoan Kiem lake and perfectly located for exploring the old quarter of Hanoi and surrounding area. Rooms are small but comfortable and has everything you need. The service from the staff was excellent, and a special thanks to Hanna at the front desk who was outstanding from check-in and throughout our stay.
Stayed 5 nights in May 2024

10/10 Excellent

Adnan

Stayed 2 nights in Apr 2024

10/10 Excellent

Chloe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location, few steps away from everything. Staff is super friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, friendly staff & clean. Had everything I needed and close by lots of great dining options. Highly recommend
Stayed 3 nights in May 2024

10/10 Excellent

Daniel.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time staying at the Splendid Hotel. It's not a 5 star hotel but it's very clean and close to everything. I found the rooms a little small. Hanna is a great source of information and made our stay so enjoyable. She's outgoing and very fun to talk to. If you need something she will make it happen. Cheers to all the staff
Stayed 4 nights in Apr 2024

8/10 Good

Albert

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Mar 2024

2/10 Terrible

Hannah

Stayed 1 night in Apr 2024

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
It's a beat up, fly infested, dirty cage. No kidding, I'm pissed that I booked this. Flies everywhere!

10/10 Excellent

Erick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this property and I felt it was a great value considering the convenience of the location. The staff was very helpful whenever I needed anything or when I had questions. I recommend Splendid Hotel and Spa to anyone who is planning a trip to Hanoi.
Stayed 5 nights in Mar 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities
The room was neat and clean but a bit small, especially given the price. The location was ideal. The staff was extremely helpful in making dinner reservations, setting up tours, and arranging airport transfers.
Stayed 4 nights in Mar 2024

8/10 Good

Maria Rita Tanya Ledesma

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a good location. The staff particularly Hannah, Kevin and the young guy who is in the night shift were really very helpful and accommodating. The staff went an extra mile to help us.

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location. Staff was super friendly and attentive. The room was comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Stayed 6 nights in Mar 2024

10/10 Excellent

Donald

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint but clean hotel
Very pleasant stay in the quaint Old Quarter of Hanoi. Staff were very pleasant and helpful
Stayed 4 nights in Mar 2024

10/10 Excellent

Anh

Liked: Amenities
the staff were very attentive, the room is spacious, very clean, and quiet, thanks for a wonderful experience,
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and service was amazing.
We stayed 8 days in total at Splendid Hotel Hannah was amazing organised a 3 day tour of Sapa and a 3day cruise of Halong Bay plus all the transfers from the moment we landed in Hanoi and back to the airport to leave including transfers To Nimh binh at a very reasonable cost. The hotel was OK the location was fantastic We easily walked to all the all the major attractions. All in all a great holiday and will definitely return to the Splendid Hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great as always and super convenient to all the action, but quiet inside. But the front desk staff, particularly Hannah, is the BEST!! Second time here and will be back.
Stayed 3 nights in Feb 2024

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very nice clean bright hotel close to the lake. Centrally located and easy to get around with lots of shops & restaurants near by. Both Kevin & Hannah made my stay extra special with their attentive care
Stayed 2 nights in Feb 2024

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Felt very comfortable in this hotel. It’s close to all attractions in Hanoi and the hotel is clean and bright inside the room. Special shout out to Kevin & Hannah who made me feel very welcome and spent a lot of their time making me feel comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Frazer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUE AND FRAZER Birthday holiday
Got off to a bad start when we arived all locked up and shutters down however rang the door bell and all was sorted very quickly had our resivations at first but all was good in the end States breakfast included but no restaurant?? Which we fiund confusing did not spoil our stay as the staff where brillient and so helpfull
Stayed 5 nights in Jan 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Overall stay was excellent with extremely friendly hostess Hanh. We felt well taken care of while staying there.
Stayed 1 night in Jan 2024