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Splendid Secret Hotel

4.5 star property

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Photo gallery for Splendid Secret Hotel

Outdoor pool, pool umbrellas, sun loungers
2 bars/lounges, swim-up bar
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
2 bars/lounges, swim-up bar
Gym

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Housekeeping
$333
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
36/30 Lo Su Ly Thai To Hoan Kiem Ha Noi, Hanoi, 000084
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double or Twin Internal Window

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double or Twin with Window

Premium Double or Twin with Window | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Double or Twin with Window

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive with Balcony

Executive with Balcony | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive with Balcony

  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Balcony with City View

Suite Balcony with City View | Living area | 55-inch flat-screen TV with cable channels

Suite Balcony with City View

  • 517 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Room

  • 560 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Family Connecting Room

Family Connecting Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Connecting Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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4.8 out of 5, Exceptional, 185 reviews
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About this property

Splendid Secret Hotel

4.5-star Hanoi hotel, connected to a rail/subway station in Old Quarter
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, 2 bars/lounges, a swim-up bar, and a snack bar/deli are onsite. Change of towels is available on request.
Splendid Secret Hotel offers 48 accommodations with minibars and laptop-compatible safes. Accommodations offer separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Splendid Secret Hotel features a full-service spa and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 4.5-star property consist of a 24-hour business center, meeting rooms, and coworking spaces. Event facilities measuring 520 square feet (48 square meters) include a conference center. This luxury hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Splendid Secret Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Splendid Secret Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Cooking classes
  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's toys
  • Fenced pool
  • High chair
  • In-room crib
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (520 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (32 inch wide door)
  • Handrails in hallways (24 inches high)
  • Handrails in stairways (24 inches high)
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (23 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 600000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: VND 500000 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 400000 (one-way)
  • Rollaway bed fee: VND 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Splendid Secret Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 17 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mackenzie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hanoi. The hotel is truly amazing and service is the best we have ever received from a hotel anywhere in the world. The team work together to deliver true excellence in everything they do. They really focus on everything possible, even the smallest things to make the stay wonderful. The location is perfect within the Old Quarter, everything within walking distance but also not in the middle of too much chaos. We highly recommend staying here if you visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Splendid Secret Hotel. The staff were exceptionally friendly and professional, always ready to assist with a warm smile. The location is perfect — right in the heart of the city, yet peaceful and quiet at night. The rooms were clean, stylish, and very comfortable. I especially appreciated the attention to detail in the room setup and amenities. Breakfast was delicious with a good variety of local and Western options. What really made the difference was the personalized service. The team went above and beyond to make me feel welcome. I would highly recommend this hotel to anyone visiting Hanoi and will definitely come back again!
Stayed 1 night in Jul 2025

10/10 Excellent

Nguyen

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff,good buffet breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was first class very clean so good organised lovely food. The staff was so helpful and friendly.Excellent location walking distance around the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Duy Phong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever stayed in. The hotel staff was friendly and helpful. They helped me arrange trips around Hanoi such as Ha Long Bay and Ninh Binh at reasonable prices. The hotel location is very convenient, right in the city center. I can't wait to come back here!
Stayed 1 night in Aug 2025

8/10 Good

Angelique

Stayed 2 nights in Jul 2025