*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.
Business amenities at this 3.5-star property consist of a 24-hour business center, meeting rooms, and coworking spaces. Event facilities measuring 325 square feet (30 square meters) include a conference center. This business-friendly hotel also offers a sauna, spa services, and a library. For a surcharge, the property provides an area shuttle within 50 kilometers and an airport shuttle (available 24 hours). Complimentary covered self parking and covered valet parking are available on site, along with a car charging station. A total renovation of this property was completed in July 2024.
Sunrise Hanoi Hotel has designated areas for smoking.
- Coworking spaces
- Water dispenser
- Elevator
- Lockers available
- 24-hour front desk
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Books
- Free valet parking
- Computer station
- Conference space size (meters) - 30
- Number of meeting rooms - 1
- Free reception
- Concierge services
- Gift shops or newsstand
- Conference center
- Shared microwave
- Designated smoking areas
- Total number of rooms - 50
- Number of floors - 8
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Fireplace in lobby
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Conference space
- Meeting rooms
- Tours/ticket assistance
- Steam room
- Free WiFi
- Sauna
- Free wired internet
- Number of coffee shops/cafes - 1
- Free long-term parking
- Free RV, bus, truck parking
- Free parking nearby
- Fully fenced
- Laundry facilities
- Television in common areas
- Garden
- Eco-friendly cleaning products used
- Library
- Express check-in
- Organic food
- Rooftop garden
- Locally-sourced food on site (80% or more)
- At least 80% of all lighting comes from LEDs
- Covered parking
- All property's electricity comes from renewable sources
- Uncovered parking
- Secured parking
- Covered parking
- Uncovered parking
- Secured parking
- Covered parking
- No single-use plastic soda bottles
- Uncovered parking
- Secured parking
- Water-efficient showers only
- Water-efficient toilets only
- Distance from property (ft) 3
- Terrace
- Luggage storage
- Secured bicycle storage
- Distance from property (meters) 1
- Bicycle parking available
- Shuttle for bicycles available
- Train station pickup (surcharge)
- Bicycle cleaning area
- Snack bar/deli
- Bus station shuttle (surcharge)
- Electric bicycle charging station
- No accessible shuttle
- No accessible airport shuttle
- No accessible bus station shuttle
- No accessible train station shuttle
- Number of accessible parking spaces 2
- Thin carpet in public areas
- Tile flooring in public areas
- Couples/private dining
- Private picnics
- Area rugs in public areas
- Registration desk height (inches) - 40
- Registration desk height (centimeters) - 102
- Elevator door width (inches) - 32
- Elevator door width (centimeters) - 81
- Train station drop-off (surcharge)
- Hallway handrail height (inches) - 21
- Hallway handrail height (centimeters) - 53
- Stairwell handrail height (inches) - 20
- Stairwell handrail height (centimeters) - 50
- Year Built - 2017
- Electric car charging station
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Proposal/romance packages available
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 325
- Reception hall
- Carport
- Multilingual staff
- Outdoor furniture
- Off-street parking
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Separate dining area
Room Amenities
Sunrise Hanoi Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and printers. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Wheelchair accessible
- Free newspaper
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Fireplace
- Yard
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Separate sitting area
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Cookware, dishware, and utensils
- Premium TV channels
- Wireless internet access
- Access via exterior corridors
- Bidet
- Blackout drapes/curtains
- Slippers
- Shower/tub combination
- Separate dining area
- Cable TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- Down comforter
- Egyptian-cotton sheets
- Individually furnished
- Individually decorated
- Pillowtop mattress
- Pillow menu
- TV size: 49
- TV size measurement: inch
- Rainfall showerhead
- Hydromassage showerhead
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Fan
- Number of beds 3
- Free tea bags/instant coffee
- Spices
- Cleaning supplies
- Soap
- Shampoo
- Toilet paper
- Local maps
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Child-size bathrobes
- Child-size slippers
- Paper towels
- Mini-fridge
- Braille signage
- Visual doorbell/knocker notification
- Hand-held showerhead
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Height-adjustable showerhead
- Grab bar - near toilet
- Grab bar - in bathtub
- Grab bar - in shower
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
- Wardrobe or closet
- Toothbrush and toothpaste available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Dining table
- Fence around yard
- Printer
- WiFi speed 500+ Mbps (good for 6+ people or 10+ devices)
- Energy-saving switches
- Magnifying mirror
- Hardwood flooring in room
- Toilet grab bar height (inches) - 20
- Toilet grab bar height (centimeters) - 50
- Bathtub grab bar height (inches) - 20
- Bathtub grab bar height (centimeters) - 50
- Shower grab bar height (inches) - 20
- Shower grab bar height (centimeters) - 50
- Doorway wheelchair width (inches) - 39
- Doorway wheelchair width (centimeters) - 100
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary manager's reception is offered each day.
Sunrise Hanoi Hotel has a restaurant on site.
24-hour room service is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.
- Hot stone massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
Nearby Activities
Recreational amenities at the hotel include a sauna.
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: VND 450000.00 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 200000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 11:00 PM
Check-in time starts at 2 PM
Minimum check-in age is: 15
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Annual carbon offsets
Humane animal treatment
Car required
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Sustainability/community reinvestment (10% revenue or more)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Guest education on local ecosystems and culture
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Debit cards not accepted
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Carbon monoxide detector
Smoke detector
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Cash deposit required
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for VND 200000 per day.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Sunrise Hanoi
- Sunrise Hanoi Hotel Hotel
- Sunrise Hanoi Hotel Hanoi
- Sunrise Hanoi Hotel Hotel Hanoi
Hotel Reviews
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