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Sunrise Hanoi Hotel

3.5 star property

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Photo gallery for Sunrise Hanoi Hotel

Executive Deluxe | Terrace/patio
Lobby sitting area
Lobby sitting area
Executive Deluxe | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Rooftop terrace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
716 Bach Dang , Quan Hai Ba Trung, Hanoi
  • Hanoi Opera House
    ‪3 min drive‬
  • Hoan Kiem Lake
    ‪3 min drive‬
  • Hanoi Old Town Night Market
    ‪4 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Triple Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

View all photos for Executive Deluxe

Executive Deluxe | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Deluxe

  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double or Twin Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Double or Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Similar properties

Lobby sitting area

Opera House Suites

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.5 out of 5, Good, (4)
$45 nightly
The price was $95
The price is $45 total
includes taxes & fees
Opera House Suites

About this property

Sunrise Hanoi Hotel

3.5-star Hanoi hotel, connected to a shopping center in Hai Ba Trung
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a sauna, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.
Sunrise Hanoi Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and printers. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, meeting rooms, and coworking spaces. Event facilities measuring 325 square feet (30 square meters) include a conference center. This business-friendly hotel also offers a sauna, spa services, and a library. For a surcharge, the property provides an area shuttle within 50 kilometers and an airport shuttle (available 24 hours). Complimentary covered self parking and covered valet parking are available on site, along with a car charging station. A total renovation of this property was completed in July 2024.

Sunrise Hanoi Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Sunrise Hanoi Hotel has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Bicycle shuttle
  • Bicycle storage
  • Books
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Dining table
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (325 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Area rugs in public areas
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (32 inch wide door)
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways (21 inches high)
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2017
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - July 2024
  • Rooftop garden
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Separate dining area
  • Spices
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fan
  • Fireplace
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 200000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Sunrise Hanoi
Sunrise Hanoi Hotel Hotel
Sunrise Hanoi Hotel Hanoi
Sunrise Hanoi Hotel Hotel Hanoi

Sunrise Hanoi Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 3 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 4 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Couple - gap year

The hotel is old and in desperate need of redecorating. Our room was very damp with mould on the walls - the cleaners were great but the damp has got in to the walls. The staff were lovely and very helpful. Breakfast wasn’t for westerners - no eggs but there was toasts. The price was good and this was the only reason we stayed 😁
Stayed 3 nights in Nov 2024

4/10 Poor

Ghada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy and Not a good location

The room was supposed to have a city view but ended with overlooking a noisy ranks and junks. Room was so noisy I couldn’t sleep all night. Plus location is not as advertised.
Stayed 1 night in Oct 2024

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had very good experience. the location and viwe are very nice and the staf was very helpful and frindly.
Stayed 9 nights in Sep 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Naree, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Away from Tourist Traps by the Red Riv

Overall I had a great experience at this hotel. The staff was extremely friendly and treated me like VIP. They called for me taxis upon request and when I asked questions like how not to get scammed by taxi drivers, they had great advice for me. The staff's level of English range from passable to extremely fluent. If you speak slowly and clearly they will understand you and will do everything they can to help you and make your stay comfortable. The good and bad thing about the location of this hotel is that it is located on a small street, so people who are not used to Hanoi traffic may have some trouble getting around on foot at first. To get anywhere from this hotel you have to cross a huge street that is not for the faint of heart. But at the same time, if you have the fortitude to walk own this street, you can see the real lives of the locals. This hotel is an amazing deal. Not sure how long they will keep their prices so low.
Stayed 10 nights in Feb 2018

6/10 Okay

Myers

Stayed 3 nights in Apr 2025

10/10 Excellent

Vân Anh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn nằm gần trung tâm phố cổ, thuận tiện cho việc di chuyển đến nhiều nơi. Có bãi đỗ xe miễn phí. Phòng sạch sẽ, đầy đủ tiện nghi, có view Sông Hồng tuyệt đẹp. Bữa sáng ngon miệng. Nhân viên rất thân thiện, từ bảo vệ đến lễ tân và các bạn nhân viên buồng phòng. Khách sạn đã để lại cho mình nhiều ấn tượng tốt, nhất định mình sẽ quay lại mỗi khi ghé đến Hà Nội chơi.
Stayed 1 night in Apr 2025

10/10 Excellent

Vân Anh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phòng sạch sẽ, thoáng mát. Có ban công nhìn ra sông rất chill. Dịch vụ tốt. Đồ ăn sáng ngon.
Stayed 1 night in Feb 2025

10/10 Excellent

Vân Anh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Vân Anh

Liked: Cleanliness, staff & service, property conditions & facilities
Phòng sạch sẽ, đầy đủ tiện nghi, nhân viên thân thiện. Bãi đỗ xe rộng rãi, vị trí cũng gần trung tâm. Mình rất hài lòng về khách sạn. Nhất định sẽ quay lại.
Stayed 1 night in Feb 2025

6/10 Okay

Vanesa

Bien

La atencion fue muy cordial pero estaba ubicado en una zona muyyyy fea, alejado de la old city
Stayed 1 night in Nov 2017