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Super Candle Hotel

4.0 star property

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Photo gallery for Super Candle Hotel

Indoor pool
President Suite Room | City view
Front of property
City view
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Gym

Explore the area

Map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000
  • West Lake
    ‪18 min walk‬
  • Ho Chi Minh Mausoleum
    ‪2 min drive‬
  • Hoan Kiem Lake
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪22 min drive‬

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About this property

Super Candle Hotel

4-star hotel in Ba Dinh
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Super Candle Hotel offers 72 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 5 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Super Candle Hotel features 2 hot tubs, an indoor pool, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 1292 square feet (120 square meters) include a conference center. This Art Deco hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Super Candle Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Full Moon International C - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Tropical Oasis - Overlooking the garden, this restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 200,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Full Moon International C
  • Tropical Oasis

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference center (1,292 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 21 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 650000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 650000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 5 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle
Super Candle Hotel Hotel
Super Candle Hotel Hanoi
Super Candle Hotel Hotel Hanoi

Super Candle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 244 out of 504 reviews
Rating 8 - Good. 195 out of 504 reviews
Rating 6 - Okay. 42 out of 504 reviews
Rating 4 - Poor. 16 out of 504 reviews
Rating 2 - Terrible. 7 out of 504 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

masami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water form the tap and shower was very oily. Probably such water contained something and it feels like not so good.
Stayed 2 nights in Feb 2025

10/10 Excellent

amnon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Minh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious
Stayed 1 night in Dec 2024

10/10 Excellent

HYUNGSIK

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

chun-yang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒的公寓酒店服務

很棒的飯店服務，住宿空間很大，二房間三個廁所，是令人滿意的空間。很棒。
Stayed 1 night in Dec 2024

8/10 Good

Charu

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Trinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything that a five star hotel has. The breakfast is amazing. Very peaceful sleep without any noise. A bit far from the old town where everything is but we can catch grab to go anywhere so cheap. Staff are friendly and attentive. We would definitely stay here again
Stayed 1 night in Nov 2024

6/10 Okay

Chinwe

Liked: Cleanliness
Amenities are ancient, one of the towels had stains on it. Room was upkeep after one night.
Stayed 2 nights in Oct 2024

2/10 Terrible

BYUNGKYU

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
1) Poor swimming pool, gym (too small swimming pool and water level is too low) 2) Only provide 1 card key 3) Slow elevator 4) Poor breakfast (food is nearly dried and no variety) I will never stay here again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Hien

Stayed 1 night in Aug 2024

8/10 Good

Maxime

Stayed 3 nights in Aug 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Pool is a little small
Stayed 5 nights in Aug 2024

6/10 Okay

Chien Kuo

Traveled with group
Liked: Staff & service
Elevator is slow!
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was much larger than expected. It was actually more like an apartment than a hotel room and I liked that because it was comfortable. The place was clean the staff very friendly and helpful. The one thing I would say is when I asked for more water I was old they only supply X number of waters per day. This is fine of course but since water is a basic commodity I would say sending two more bottles would not break the bank but make the customers feel comfortable. That said, I would return because everything was excellent.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ロッテマートやビンコムセンターまでタクシーですぐです。

ホテルスタッフの気遣い、サービスはとても良く、とても快適に過ごせました。（日本語がわかる方もいました） 部屋をアップグレードしていただいた事は有難かったですが、バスタブ内でのシャワーがどう工夫しても洗面所が水浸しになる構造でそこだけ厳しかったです。 お湯の温度も安定せず、熱いお湯は時々しか出ませんでした。 それ以外は問題なく、また利用したくなるホテルでした。
Stayed 3 nights in Jul 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A suite we booked was very spacious and well appointed. The hotel staff was extremely pleasant and accommodating for out of country tourists. The breakfast was well done and convenient to start off each day. The spa was amazing and I think we got four massages while we were there. I highly recommend it.
Stayed 5 nights in Jun 2024

10/10 Excellent

Steffen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Utroligt venligt personale og et dejligt hotel

Super fint hotel, som opgraderede vores værelse ved ankomst og lod os tjekke ind tidligere. Fine værelser med god plads. Personalet ville virkelig gerne hjælpe med alt - engelsk var lidt svært ind imellem, men google translate virkede. Fantastisk morgenmad med venligt personale. Dejlig pool og gode badefaciliteter og spa
Stayed 3 nights in Jul 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean tidy, staff were helpful. The breakfast was amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

takafumi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

gilles

Stayed 3 nights in May 2024

10/10 Excellent

Kanemoto

Stayed 5 nights in Apr 2024

8/10 Good

Alfredo, Spring

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update."
Stayed 5 nights in Apr 2024