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THE SILK GRAND PREMIUM HOTEL & SPA

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for THE SILK GRAND PREMIUM HOTEL & SPA

Family Triple Room, Multiple Beds, No Windows | Hypo-allergenic bedding, memory foam beds, minibar, desk
Standard Single Room, 1 Queen Bed, No Windows, Annex Building | Hypo-allergenic bedding, memory foam beds, minibar, desk
Shower, hydromassage showerhead, free toiletries, hair dryer
32-inch flat-screen TV with cable channels, printers
Standard Single Room, 1 Queen Bed, No Windows, Annex Building | Living area | 32-inch flat-screen TV with cable channels, printers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
6A Luong Ngoc Quyen, Hanoi, 100000
  • Ta Hien Street
    ‪1 min walk‬
  • Quan Chuong Gate
    ‪4 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed, No Windows, Annex Building

Standard Single Room, 1 Double Bed, No Windows, Annex Building | Hypo-allergenic bedding, memory foam beds, minibar, desk

Standard Single Room, 1 Double Bed, No Windows, Annex Building

  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room, 1 Queen Bed, No Windows, Annex Building

Standard Single Room, 1 Queen Bed, No Windows, Annex Building | Hypo-allergenic bedding, memory foam beds, minibar, desk

Standard Single Room, 1 Queen Bed, No Windows, Annex Building

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View | Hypo-allergenic bedding, memory foam beds, minibar, desk

Deluxe Double Room, 1 Queen Bed, City View

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, No Windows

Superior Double Room, No Windows | Hypo-allergenic bedding, memory foam beds, minibar, desk

Superior Double Room, No Windows

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Double Room, 1 Queen Bed, Balcony, City View

Hypo-allergenic bedding, memory foam beds, minibar, desk

Junior Double Room, 1 Queen Bed, Balcony, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Multiple Beds, No Windows

Family Triple Room, Multiple Beds, No Windows | Hypo-allergenic bedding, memory foam beds, minibar, desk

Family Triple Room, Multiple Beds, No Windows

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 Queen Bed, No Windows

Superior Double Room, 1 Queen Bed, No Windows | Hypo-allergenic bedding, memory foam beds, minibar, desk

Superior Double Room, 1 Queen Bed, No Windows

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Front of property

Hanoi Liliane Hotel and Travel

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Air conditioning
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4.7 out of 5, Exceptional, (54)
The price is $51
per night
$58 total
includes taxes & fees
Jan 25 - Jan 26
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About this property

THE SILK GRAND PREMIUM HOTEL & SPA

3-star hotel in Old Quarter
Spa services, concierge services, and dry cleaning are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
THE SILK GRAND PREMIUM HOTEL & SPA offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, Thai massages, and facials.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Hanoi hotel also offers spa services, tour/ticket assistance, and concierge services.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • No elevator
  • Visual fire alarm

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

The Silk Grand & Spa Hanoi
THE SILK GRAND PREMIUM HOTEL SPA
THE SILK GRAND PREMIUM HOTEL & SPA Hotel
THE SILK GRAND PREMIUM HOTEL & SPA Hanoi
THE SILK GRAND PREMIUM HOTEL & SPA Hotel Hanoi

THE SILK GRAND PREMIUM HOTEL & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Luis R

Stayed 3 nights in Aug 2024

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, tour they are selling is very expensive, you can find better price outside the hotel.
Stayed 4 nights in Jul 2024

8/10 Good

helen

Liked: Staff & service
Friendly staff, cleanliness
Stayed 5 nights in Jul 2024

8/10 Good

Tin

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Tin

Liked: Staff & service, property conditions & facilities
My stay on the 5th floor was decent. It looks recently renovated and they tried to make it look premium, but you could tell it was a bit of a rush job and not much thought was put into the layout. But those are cosmetic details and aren’t deal breakers. The bed is made, but don’t think sheets and comforter are changed often. Towels (except shower mat) are changed daily, but do have some stains. One towel was really gross, looked like someone wiped their butt and then folded it back neatly. So I just tossed it on the floor for housekeeping. Kettle was clean, but cups a bit dirty, as if they just poorly rinsed them in the sink because I could see coffee stains. Water bottles, tea, and coffee provided. Good WiFi connection. Since it’s located in the bustling Old Quarter, don’t expect quiet. There were no blinds, just frosted glass so there will be plenty of natural light to wake you. I didn’t mind, but just a word of caution for light sleepers. The staff are very friendly and helpful. I had them take some clothes in the morning for laundry and got it back later that night and was given the weight. I was told to pay at checkout. The next morning, the same receptionist said they made a mistake and I had to pay for an extra kg. I didn’t have time to contest as my driver was waiting. Maybe that’s their tactic, tell you to pay as you leave when you’re likely in a rush and will concede. They need a scale onsite like most other hotels. I would stay again, but avoid other services
Stayed 1 night in Jul 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excitement hotel. I stayed for a few weeks in a city view room. It was large clean and spacious. The staff are very friendly and helpful and the breakfast is quite good, especially the fruits, such sweet pineapples! 😋 They have good spa services and the tours are quite well priced as well. This is in old quarter so weekends can get a little rowdy at night. I love watching the traditional dance theater on the street every weekend. It's only a few feet away by foot from the hotel. There are also many delicious restaurants and cafes very close by.
Stayed 28 nights in May 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

bryan

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL place to stay in the Old Quarter In real estate they say it's all about location, location, location. In the tourist industry I say it's all about the staff, staff, staff. This place not only is located in a very convenient location in the heart of the Old Quarter, the staff is fantastic! The Manager Philip is a handsome man that runs a tight ship. He is very knowable person and willing to help make your stay memorable. The staff is there to actually serve the traveler needs.. Fun place to use as your home base as you wander the streets and enjoy the sites.
Stayed 1 night in May 2024

10/10 Excellent

Kien

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER AMAZING PACKAGE Our group have fantastic times in Hanoi SILK GRAND PRMEIUM Hotel. We did to booked only 1 night on Expedia website and upon arrival, we booked our AMAZING PACKAGE as Ha long bay 2 days 1 night on Premium cruise Sapa trekking 3 days-4 nights Hoa Lu - Tamcoc 1 day tour by Mr. PHILIP was SUPER, amazing tour and secret deal. Our rooms at Panda Hotel is Small but very clean, romantic decor in our beds with Petals rose flower, i loved my room. Their staffs was super friendly, charming and they are always try to helped us with big smiles AND special Mr. PHILIP ( My prince ) helped us to booked SUPER amazing package and show the best restaurants, great coffee, a good place to seeing. Thank you very much to all Staffs of silk grand premium HOTEL and we're highly to recommending THE SILK GRAND PREMIUM HOTEL to everyone and SPECIAL TO MY COUNTRY. LET BOOKING IT !!!
Stayed 1 night in Apr 2024

10/10 Excellent

bryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super... Great spot in the heart of Old Quarter Loved this hotel. All the staff were just wonderful and so helpful. The hotel is very clean, . This was in a great location in the Old Quarter , you can walk anywhere . Philip organised a tour for us to Halong Bay and certainly didn’t disappoint. We had a fabulous time. Great value for money. Will definitely recommend and stay here again
Stayed 1 night in Apr 2024

4/10 Poor

choi

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024