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The Ann Hanoi Hotel & Spa

4.0 star property

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Photo gallery for The Ann Hanoi Hotel & Spa

Outdoor pool
Hot stone massages, deep-tissue massages, Thai massages, sports massages
Serves lunch and dinner
Lobby
Hot stone massages, deep-tissue massages, Thai massages, sports massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
38A Hang Chuoi, Hai Ba Trung Dist, Hanoi, 10000
  • Hanoi Opera House
    ‪12 min walk‬
  • Vietnam Revolution Museum
    ‪14 min walk‬
  • Vincom Center
    ‪14 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, City View

  • 320 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Room, City View

Executive Room, City View | Minibar, in-room safe, desk, laptop workspace

Executive Room, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Triple Room, City View

Premium Triple Room, City View | Minibar, in-room safe, desk, laptop workspace

Premium Triple Room, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 2 Large Twin Beds and 1 Twin Bed

View all photos for Premium Twin Room, City View

Premium Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Premium Twin Room, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Signature Room, City View

Signature Room, City View | Minibar, in-room safe, desk, laptop workspace

Signature Room, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, City View

Premium Double Room, City View | Minibar, in-room safe, desk, laptop workspace

Premium Double Room, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ann Hanoi Hotel & Spa

4-star hotel in Hai Ba Trung
Along with an outdoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a steam room, and spa services.
The Ann Hanoi Hotel & Spa offers 108 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages.
In addition to an outdoor pool, The Ann Hanoi Hotel & Spa provides a health club and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 2067 square feet (192 square meters) include conference space. This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Ann Hanoi Hotel & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Onyx House - This restaurant serves breakfast, lunch, and dinner.
An Lam - This rooftop bar serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Spanish, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 175,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • An Lam
  • The Onyx House

Things to do

  • Bicycle rentals
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1009470.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 600000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 350000 for adults and VND 175000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1009470.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 0102842559

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ann Hanoi Hotel
Ann Hanoi
The Ann Hanoi
The Ann Hanoi Hotel Spa
The Ann Hanoi & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel
The Ann Hanoi Hotel & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel Hanoi

The Ann Hanoi Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 250 reviews
Rating 8 - Good. 87 out of 250 reviews
Rating 6 - Okay. 12 out of 250 reviews
Rating 4 - Poor. 3 out of 250 reviews
Rating 2 - Terrible. 2 out of 250 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, facilities and dining were all excellent. Attention to the airport transfer on arrival needs to be more professional. Otherwise, we would recommend to anyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

kulvinder

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.
Stayed 4 nights in Sep 2024

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Spa is convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Becky

Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Disliked: Staff & service, amenities
Breakfast for 2 was very expensive. Ripoff!! In Hanoi, you can go to a nice restaurant and pay half that or less and get better food.
Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 3 nights in Jul 2024

2/10 Terrible

Mark

Traveled with group
Disliked: Staff & service
The breakfast is very expensive and terrible! I was charged $27 for breakfast for two people in a city where you can get a very good breakfast for two for less than $10. RIP OFF! DO NOT STAY HERE!
Stayed 3 nights in Aug 2024

8/10 Good

Russell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel
Stayed 3 nights in May 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is was close the old quarter
Stayed 1 night in May 2024

10/10 Excellent

Long

Stayed 1 night in Apr 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Riyani

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the hotel was lovely. All the staff were fantastic and made our stay so memorable. Thank you ❤️
Stayed 3 nights in Mar 2024

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staffing, professional and friendly but it took them more than 40 min to give us the clean towels that we requested. We booked an extra night, previous nights were with the Gate1 tour, and they wouldn't give us the breakfast buffer that we had with Gate 1. We could have booked at another hotel in the Old Qtr that was cheaper ($15 USD) and has better reviews. BTW, the breakfast buffer has fewer selections compared with other hotels that we stayed and the food quality was just average. I gave 3.5 stars mainly due to the outstanding staffing.
Stayed 1 night in Feb 2024

6/10 Okay

Henry

Liked: Cleanliness, staff & service
Disliked: Room comfort
The staff was excellent but we had no air-conditioning so our room was extremely hot. Asked if they could turn the air on and they said they couldn't. Also we could not open the windows.
Stayed 1 night in Jan 2024

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter, New Canaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money with a very nice spa. Extremely helpful and attentive service.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We definitely recommend the Ann Hanoi
Our room was very nice. The staff very friendly and helpful during checkin, dining and checkout. Professional and curteous throughout our stay. Convenient location for sightseeing.
Stayed 1 night in Oct 2023

8/10 Good

Caroline

Traveled with group
Liked: Cleanliness, staff & service, amenities
First I want to say that it’s a really nice hotel to stay at. It’s beautiful and spacious. The staff is also nice. BUT I don have to say that they are currently doing some renovations and it’s VERY loud. They even start at 8h45 am this morning. Renovation can be inevitable but they should tell us upon arrival. Not even a comment about it. Plus we had the room at the 10th floor as they do the construction at floor 11.. For compensation, they could offer a happy hour or discount at the restaurant.. nope. Nothing. They even make me pay my btl of water as I was checking out en mention that with all the trouble it would have been a minimum. Hopefully it will be finish soon cause otherwise I really like the hotel and I recommend it. Maybe just ask to be put on a lower floor or ask when they are working / or if it’s finish
Stayed 2 nights in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel undergoing some renovations Safe and clean. Nice staff.
Stayed 1 night in Aug 2023

10/10 Excellent

LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jon, Woodside

Stayed 1 night in Jan 2023

8/10 Good

Mai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.

8/10 Good

Ramachandran, Porter Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022