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The Chi Boutique Hotel

4.0 star property

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Photo gallery for The Chi Boutique Hotel

Bar (on property)
Suite Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; Asian cuisine
Business center
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
13 Nha Chung Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hang Gai Street
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite Room

Suite Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite Room

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard City View

Standard City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Plus room

Superior Plus room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Plus room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Balcony

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive

  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

The Chi Boutique Hotel

4-star hotel in Old Quarter
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite.
The Chi Boutique Hotel offers 42 air-conditioned accommodations with fireplaces and minibars. Business-friendly amenities include desks, safes, and phones. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This 4-star property offers access to a business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

The Chi Boutique Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Ngo Dining - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: VND 191,250 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ngo Dining

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (59 inch wide door)
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 600000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 191250 per person
  • Airport shuttle fee: VND 587500 per vehicle (one-way)
  • Rollaway bed fee: VND 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chi Boutique Hanoi
The Chi Boutique Hotel Hotel
The Chi Boutique Hotel Hanoi
The Chi Boutique Hotel Hotel Hanoi

The Chi Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 135 out of 222 reviews
Rating 8 - Good. 68 out of 222 reviews
Rating 6 - Okay. 11 out of 222 reviews
Rating 4 - Poor. 5 out of 222 reviews
Rating 2 - Terrible. 3 out of 222 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
This place was terrific, great location, attentive and helpful staff, wonderful breakfast spread, and a very fair price. I don’t think we could have done better in Hanoi’s old city.
Stayed 5 nights in Oct 2024

8/10 Good

CHI FUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normal
Stayed 3 nights in Jun 2024

8/10 Good

Chia Ching

Stayed 2 nights in Jul 2024

10/10 Excellent

Negin

Liked: Cleanliness, amenities, property conditions & facilities
Great service and location
Stayed 4 nights in Jun 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantasic stay. From the outset we were greeted with friendliness. On check in we were given tea and information, and our bags were taken to our room. Stylish and comfy rooms in a great location. To date this is one of the best hotels i have stayed in and you are made to feel incredibly welcomed.

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay at The Chi
A wonderful three nights stay at the Chi Boutique. Everything about our stay was wonderful from check in (lovely cup of tea!) to check out, the staff were friendly and helpful every step of the way. The rooftop bar has great views over the city and the location is unbeatable for the Old Quarter. My room was clean and bed super comfortable. Breakfast had a whole host of food options. Would stay again!
Stayed 3 nights in Mar 2024

8/10 Good

Minh hien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable stay
Staff really friendly and helpful. Comfortable and great breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

andres

Stayed 6 nights in Jan 2024

10/10 Excellent

Andy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for all the Old Quarter has to offer. Lots going on around it. Hotel is clean and modern. Staff are lovely - helpful and considerate. Room was big with comfy bed and great bathroom with shower.
Stayed 4 nights in Dec 2023

8/10 Good

Louisa

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

6/10 Okay

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was under some sort of construction so from 8a to about 5p all u hear is annoying banging and drilling. Usually I wouldn’t care since we would be out exploring, but when u have a sick family member there’s no way around it. We were on the 3rd floor w a view of a brick wall. The hotel is in an amazing location close to everything on a v busy street w good security. Breakfast buffet could be better and staff at the front desk were maybe trainees or new. Towels also smell like smoke but apparently they outsource this housekeeping job. Pretty much a disappointment.
Stayed 4 nights in Dec 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property but perhaps just a little dated.
Stayed 5 nights in Nov 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

AnnaMaria

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, amazing location, wonderful breakfast buffet, very clean. I had a standard room with a faux window, which was strange for me, but that was a choice I made and not a reflection on the property or great folks running it. I know I’ll go back and get a balcony next time.
Stayed 4 nights in Jun 2023

8/10 Good

Florence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique with 5 star service
The staff and their service was good. A little sad that the room didn’t have a room but overall it’s very comfortable with universal 13Amp plugs. The water pressure was low due to higher floor and the water was cold on my first night. Overall a comfortable stay and value for money.
Stayed 3 nights in May 2023

10/10 Excellent

Evelyn S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Nikolay V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Jingfei

Liked: Cleanliness, staff & service
Accommodation was fine. Standard room with no window was tight but sufficient. Amenities were basic. Hot water shower was sporadic. Property looked a bit dated. Rooftop bar not functioning.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding location and the entire staff was very helpful and considerate
Stayed 3 nights in Mar 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
some parts very nice, some a bit dated
Stayed 2 nights in Jan 2020

4/10 Poor

Man Hei

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Bad experience
Room is super noisy. Outside environment also super noisy, Bad experience this time
Stayed 1 night in Nov 2019

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019