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The Hanoi Club Hotel & Residences

4.0 star property

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Outdoor pool, pool umbrellas
Exterior
Apartment, 2 Bedrooms | Living area | 43-inch LCD TV with cable channels, TV, fireplace
Superior Twin Room, 2 Twin Beds (City View) | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000
  • West Lake
    ‪2 min walk‬
  • Hanoi Old Town Night Market
    ‪3 min drive‬
  • Hoan Kiem Lake
    ‪4 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪23 min drive‬

Room options

Premier Double Room, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (City View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • Partial lake view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

Premier Twin Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Luxury Apartment, 1 Bedroom (City View)

  • 807 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, 1 King Bed (Partial Lake View)

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 King Bed (City View)

9.2 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds (City View)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (4739)
$64 nightly
The price was $182
The price is $64 total
includes taxes & fees
Hanoi Royal Palace Hotel 2

About this property

The Hanoi Club Hotel & Residences

4-star hotel in Tay Ho
This smoke-free hotel features a full-service spa, a casino, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a fitness center, and outdoor tennis courts. Change of towels is available on request.
The Hanoi Club Hotel & Residences offers 140 air-conditioned accommodations with fireplaces and minibars. 43-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Children under 3 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, The Hanoi Club Hotel & Residences features outdoor tennis courts and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. This 4-star property offers access to a business center and 5 meeting rooms.

Wireless Internet access is complimentary. This family-friendly hotel also offers a casino, a children's pool, and a fitness center. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking and covered valet parking are available on site. A total renovation of this property was completed in December 2024.

The Hanoi Club Hotel & Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Hanoi Club Hotel & Residences has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor tennis courts
  • Casino
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Slot machine
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • On a lake
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Reception hall
  • Renovated entire property - December 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 700000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 500000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 700000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

The Hanoi Club Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 223 out of 505 reviews
Rating 8 - Good. 211 out of 505 reviews
Rating 6 - Okay. 52 out of 505 reviews
Rating 4 - Poor. 8 out of 505 reviews
Rating 2 - Terrible. 11 out of 505 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

YOGESH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and frendly service
Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
My entire washroom was flooded after taking a shower. I was promised city view and only got a view of the tennis court. My room looked nothing like the photos provided from the property, it felt like a scam.
Stayed 1 night in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty solid property area around is a little rough, but it’s overall a great stay driving range
Stayed 3 nights in Feb 2025

6/10 Okay

sydney

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property was under construction with no elevator which made it difficult to get access to areas.Water leaking on the bathroom floor out of shower and from toilet. We had to move rooms as the room initially was so bad smelling. Gym, pool and buffet breakfast was very good.
Stayed 3 nights in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
The staff members were excellent, the room was pretty good. No prior notice of ongoing elevator repair, so every morning walking to breakfast service meant walking outside in the rain. Not terrible, but wish there’d been a discount.
Stayed 4 nights in Feb 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, although, my “King” size mattress was actually just two single mattresses on king size frame. Otherwise the hotel is pretty awesome.
Stayed 4 nights in Feb 2025

10/10 Excellent

dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay... The staff was super nice andv always helpful and smilling! Basically, for me, just 1 small drawback....that was the 5 am neighborhood rooster call every morning. My suggestion is that rooster is on the next evenings menu....haha!
Stayed 2 nights in Feb 2025

10/10 Excellent

clive

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location in a quiet side street by the west lake. 15 minutes from old quarter on foot
Stayed 4 nights in Jan 2025

10/10 Excellent

Edwin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Joreen Tar Hui

Stayed 1 night in Dec 2024

8/10 Good

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Aditya, Delhi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is near a lake which was the best thing. It has all the required amenities many advance facilities like game room, golf area and wide area pool near to the lake. The rooms are spacious and the breakfast was fulfilling. The staff were really helpful and kind. If you need a good property near the west lake in Vietnam, this is the place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a highlight of our time in Hanoi, it was beautiful and the staff was excellent. We would stay here again for sure.
Stayed 1 night in Dec 2024

10/10 Excellent

Shiv

Stayed 1 night in Nov 2024

8/10 Good

Houa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service
Cleaning Staff knocked on my door then entered at 7AM waking me up. Ridiculous.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vince

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Directly on the lake with a pool and driving range. The gym was one of the better hotel gyms ive ever come across. The sauna and jacuzzi were a huge plus. Bun Cha at the restaurant was to die for. Breakfast Buffett was pretty good, loved the espresso machine. Staff very attentive, great customer service! A bunch of Cafes within 5 minutes walking distance to the hotel. WIll definitely be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

INGO, Brooksville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay great breakfast Nice rooms few drinks in mini bar free
Stayed 1 night in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Oct 2024

10/10 Excellent

john, Havelock

Liked: Amenities
All services are 5 stars rated, excellent facilities and services are great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lake front. Good breakfast and friendly staff.
Stayed 5 nights in Aug 2024

8/10 Good

Louis

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel. Clean. Great entrance and friendly and helpful staff.
Stayed 3 nights in May 2024