3.5-star Hanoi hotel, connected to a shopping center in Ba Dinh
A restaurant, a rooftop terrace, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
The Time Hotel offers 32 air-conditioned accommodations with computers and minibars. Memory foam beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. Parking is available onsite for a surcharge.
THE TIME - Onsite restaurant. Reservations are required.
24-hour room service is available.
Languages
English, Japanese, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Valet parking on site (USD 2 per night)
Food and drink
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
THE TIME
Things to do
Shopping
TV in common areas
Family friendly
Free crib
In-room refrigerator
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
Elevator
More
1 building
7 floors
Built in 2010
Room amenities
Bedroom
Free crib
Memory foam mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided
Entertainment
32-inch LCD TV with premium cable channels
Computer
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator
More
Air conditioning
Desk
Free daily newspapers
Free local calls
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 5
Minimum check-in age: 16
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 7 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 18 per vehicle (one way)
Valet parking fee: USD 2.00 per night
Early check-in fee: USD 5 (subject to availability)
Late check-out fee: USD 10 (subject to availability)
Rollaway bed fee: USD 7 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Time Hotel Hanoi
The Time Hotel Hotel
The Time Hotel Hanoi
The Time Hotel Hotel Hanoi
The Time Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Not what you expect after reading the good reviews
Spent a night there, but the room was dirty. Bed sheets hadn't been changed, just made, had black hairs on my pillow. Bathroom accessoires were not filled up, just like somebody had just left, no large towels. Staircase looked run down, staff was okay. So good on you all who seemed to have enjoyed the stay there according to the many fantastic reviews especially on TA, but we didn't really. Will take another hotel next time in Hanoi.
Verified traveler
4/10 Poor
Verified traveler
May 11, 2014
Disliked: Property conditions & facilities
Good the value but needs to be renovated
Good the value but needs to be renovated. Most rooms smell cigar.
Verified traveler
6/10 Okay
Verified traveler
May 10, 2014
Liked: Cleanliness, staff & service
Nice hotel for money, pretty good location
This hotel is in a quiet part of the old quarter about 15 minutes walk to the lake. The rooms are good size for wok quarter hotel. Would recommend a room with window. Nice cooked breakfast with a view of hanoi.
Checked into the Time Hotel in Hanoi and was warmly greeted (felt quite genuine) by all three members of the staff in the lobby area. They regularly asked if there was anything that I needed and inquired as to the condition of an injury I had sustained in Tokyo a few weeks earlier. When I inquired about directions to a certain market I wanted to revisit one evening, a staff member insisted on walking me there rather than risk my getting lost. Far from an impossibility given the bustling area a similarity of much of the area. Regarding the location, it is smack in the center of the Old French Quarter of the town, which makes for easy strolls to numerous markets and sights. Most things are within a fifteen minute walk. Regarding the Northern portion of Vietnam in general - DO NOT MISS HA LONG BAY. It is probably best done as a two day trip. Four hour bus ride from Hanoi. stay overnight and go on the boat trip the next day. The hotels can generally arrange for you to be picked up by a bus directly at the hotel which transports you to the Bay and then picks you up and drives you back to Hanoi that day.
The staff were very helpful and did everything possible to make us feel welcome and to enjoy our stay. They assisted us with crossing the street, booking taxis that were either metered or determined the fixed price beforehand, booking a tour and minding our luggage whilst away.
Any glitches with the airconditioning - or after a severe storm, a leaking window - were attended to immediately and they could not have been more obliging.
The breakfast selection was great & the view from the top floor venue gave a good panorama of the surrounds. The staff in attendance were just wonderful!
The hotel is located away from the centre of Hanoi, but close enough to provide a variety of interesting walks past innumerable shops and a variety of markets in order to get to the centre.
My booking and their record differ in the room type. They resolved by upgrading our rm to VIP or suite, which we chose the latter which we find it more cozy. Need to climb a flight of stairs to our room. Location is slightly off the noisy street, which is good. It is near to attractions and the staff are helpful. Breakfast is normal.
Good value hotel just out of the Old Quarter section. Being just outside makes it far quieter and more comfortable all around. Breakfast is pretty ordinary but is included in the tariff. All up it is a great place to stay.
I have been to Hanoi for many time, never seen any hotel dirty like this hotel, I don't know why this hotel still declare 3 star on expedia, the room is horrible, smelly, no staff there, only two boy working there, and I have been charge $20 for 1h check out late event I have explain that I have a bad traffic on the way back to hotel.
Hotel is quite far from the center but relatively had good stay here. Breakfast was adequate, hotel offered free mineral water. Always had to take a taxi going back since I often got lost finding my way back to this hotel...
The hotel was quite good. It is located in the old quarter, about a 5 block walk to the west lake. The lobby is nice and the hotel staff was very helpful. The room was fine too. It had a computer in the room with wireless; however, the wireless did not work in the evening due to what I believe was peak usage. They also have computers downstairs in the lobby to use. The towels were old and the bed was stiff, but is is Asia and the hotel price is very reasonable. The rooftop restaurant is not open at night, only for breakfast. They also have a car to the airport for a bit over the taxi price but I was able to take it early in the morning.
We could tell we were going to be disappointed with our room as the stair carpet wasn't clean and the door to the room was shabby. Once inside it smelled of moth balls, indeed there were a couple of moth balls placed on the floor in the bathroom. Speaking of the the bathroom, the towels were threadbare. The leaflet in the says this is a contemporary mid range hotel, I'd say try avoid it if you can. It was certainly worth us checking out early and paying a little more for a different hotel.
Staff very attentive and helpful (sorted out reliable taxi's), breakfast was a very nice selection of vietnamese foods along with omlettes, doughnuts, fruits etc... We were upgraded to a large family suite, which was very spacious, with a PC in the room. A very nice start to our trip to Vietnam. Slightly out of the old quarter, but easily walking distance. A street vendor just down the road selling gorgious yoghurty rice drink thing :-) (called Sua Chua Nep Cam I think)
Chris
4/10 Poor
Verified traveler
Mar 1, 2012
Disliked: Cleanliness, room comfort
No Window?
I had booked a Superior Double room which apparently does not entitle you to a window. Be wary when booking as this is not standard.
Verified traveler
8/10 Good
Faye, Geelong, VIC, Australia
Jan 30, 2012
Liked: Staff & service, room comfort
Time Hotel Hanoi...comfortable
The staff were friendly and most obliging ,organizing transport and suggesting activities for us.
Computer service in the room was great as was the breakfast which is included in the tarriff. The TV was very good too. Our room was at the back of the hotel and very quiet.
They also stored our large cases while we went to Halong Bay for a 3 day cruise. All in all, a comfortable hotel to stay in.
They also met us at the airport which I had requested. It would have been good if they had replied to the email to confirm that. It was only $18 which was reasonable I thought.
We stayed here 1 night. efficient pick-up from airport, nice big and clean rooms with everything you could need, including internet in the room. Friendly staff.