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The Time Hotel

3.5 star property

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Photo gallery for The Time Hotel

Breakfast area
Lobby
Front of property
Interior detail
Family Double Room, 2 Double Beds | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
HANG THAN STREET, BA DINH DISTRICT, 15A, Hanoi, Hanoi Province, 0084
  • Place, Dong Xuan Market
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪13 min walk‬
  • Place, Hoan Kiem Lake
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Premium bedding, memory foam beds, minibar, in-room safe

Family Double Room, 2 Double Beds

  • 398 sq ft
  • Sleeps 7
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, memory foam beds, minibar, in-room safe

Premium Room

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

The Time Hotel

3.5-star Hanoi hotel, connected to a shopping center in Ba Dinh
A restaurant, a rooftop terrace, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
The Time Hotel offers 32 air-conditioned accommodations with computers and minibars. Memory foam beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. Parking is available onsite for a surcharge.
THE TIME - Onsite restaurant. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (USD 2 per night)

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • THE TIME

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2010

Room amenities

Bedroom

  • Free crib
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 5
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 7 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 2.00 per night
  • Early check-in fee: USD 5 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)
  • Rollaway bed fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Time Hotel Hanoi
The Time Hotel Hotel
The Time Hotel Hanoi
The Time Hotel Hotel Hanoi

The Time Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 85 reviews
Rating 8 - Good. 34 out of 85 reviews
Rating 6 - Okay. 10 out of 85 reviews
Rating 4 - Poor. 8 out of 85 reviews
Rating 2 - Terrible. 9 out of 85 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE HOTEL IS CLOSED

We were given NO notice that this had occurred and now over a week to get a refund!!!!!!
Stayed 3 nights in Dec 2017

8/10 Good

Chuong, NZ

Liked: Property conditions & facilities, room comfort

Good hotel

Inexpensive hotel, good value

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Not what you expect after reading the good reviews

Spent a night there, but the room was dirty. Bed sheets hadn't been changed, just made, had black hairs on my pillow. Bathroom accessoires were not filled up, just like somebody had just left, no large towels. Staircase looked run down, staff was okay. So good on you all who seemed to have enjoyed the stay there according to the many fantastic reviews especially on TA, but we didn't really. Will take another hotel next time in Hanoi.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Good the value but needs to be renovated

Good the value but needs to be renovated. Most rooms smell cigar.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Nice hotel for money, pretty good location

This hotel is in a quiet part of the old quarter about 15 minutes walk to the lake. The rooms are good size for wok quarter hotel. Would recommend a room with window. Nice cooked breakfast with a view of hanoi.

10/10 Excellent

Joe, Pennsylvania, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly staff at a great price

Checked into the Time Hotel in Hanoi and was warmly greeted (felt quite genuine) by all three members of the staff in the lobby area. They regularly asked if there was anything that I needed and inquired as to the condition of an injury I had sustained in Tokyo a few weeks earlier. When I inquired about directions to a certain market I wanted to revisit one evening, a staff member insisted on walking me there rather than risk my getting lost. Far from an impossibility given the bustling area a similarity of much of the area. Regarding the location, it is smack in the center of the Old French Quarter of the town, which makes for easy strolls to numerous markets and sights. Most things are within a fifteen minute walk. Regarding the Northern portion of Vietnam in general - DO NOT MISS HA LONG BAY. It is probably best done as a two day trip. Four hour bus ride from Hanoi. stay overnight and go on the boat trip the next day. The hotels can generally arrange for you to be picked up by a bus directly at the hotel which transports you to the Bay and then picks you up and drives you back to Hanoi that day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Phillip, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A small boutique hotel away from the city centre.

The staff were very helpful and did everything possible to make us feel welcome and to enjoy our stay. They assisted us with crossing the street, booking taxis that were either metered or determined the fixed price beforehand, booking a tour and minding our luggage whilst away. Any glitches with the airconditioning - or after a severe storm, a leaking window - were attended to immediately and they could not have been more obliging. The breakfast selection was great & the view from the top floor venue gave a good panorama of the surrounds. The staff in attendance were just wonderful! The hotel is located away from the centre of Hanoi, but close enough to provide a variety of interesting walks past innumerable shops and a variety of markets in order to get to the centre.

8/10 Good

Simmo, Australia

Disliked: Property conditions & facilities, room comfort

good location

good location for the price in old quarter.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
smell of mold in the room

8/10 Good

SimplyD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back again

My booking and their record differ in the room type. They resolved by upgrading our rm to VIP or suite, which we chose the latter which we find it more cozy. Need to climb a flight of stairs to our room. Location is slightly off the noisy street, which is good. It is near to attractions and the staff are helpful. Breakfast is normal.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good value hotel just out of the Old Quarter section. Being just outside makes it far quieter and more comfortable all around. Breakfast is pretty ordinary but is included in the tariff. All up it is a great place to stay.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay in this hotel

I have been to Hanoi for many time, never seen any hotel dirty like this hotel, I don't know why this hotel still declare 3 star on expedia, the room is horrible, smelly, no staff there, only two boy working there, and I have been charge $20 for 1h check out late event I have explain that I have a bad traffic on the way back to hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably priced :)

Hotel is quite far from the center but relatively had good stay here. Breakfast was adequate, hotel offered free mineral water. Always had to take a taxi going back since I often got lost finding my way back to this hotel...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff were great, but the beds were hard.

8/10 Good

David

Liked: Staff & service, property conditions & facilities

Fine hotel in Old Quarter

The hotel was quite good. It is located in the old quarter, about a 5 block walk to the west lake. The lobby is nice and the hotel staff was very helpful. The room was fine too. It had a computer in the room with wireless; however, the wireless did not work in the evening due to what I believe was peak usage. They also have computers downstairs in the lobby to use. The towels were old and the bed was stiff, but is is Asia and the hotel price is very reasonable. The rooftop restaurant is not open at night, only for breakfast. They also have a car to the airport for a bit over the taxi price but I was able to take it early in the morning.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not believe how the hotel describes itself

We could tell we were going to be disappointed with our room as the stair carpet wasn't clean and the door to the room was shabby. Once inside it smelled of moth balls, indeed there were a couple of moth balls placed on the floor in the bathroom. Speaking of the the bathroom, the towels were threadbare. The leaflet in the says this is a contemporary mid range hotel, I'd say try avoid it if you can. It was certainly worth us checking out early and paying a little more for a different hotel.

8/10 Good

Chris, Saffron Walden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Staff very attentive and helpful (sorted out reliable taxi's), breakfast was a very nice selection of vietnamese foods along with omlettes, doughnuts, fruits etc... We were upgraded to a large family suite, which was very spacious, with a PC in the room. A very nice start to our trip to Vietnam. Slightly out of the old quarter, but easily walking distance. A street vendor just down the road selling gorgious yoghurty rice drink thing :-) (called Sua Chua Nep Cam I think)

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

No Window?

I had booked a Superior Double room which apparently does not entitle you to a window. Be wary when booking as this is not standard.

8/10 Good

Faye, Geelong, VIC, Australia

Liked: Staff & service, room comfort

Time Hotel Hanoi...comfortable

The staff were friendly and most obliging ,organizing transport and suggesting activities for us. Computer service in the room was great as was the breakfast which is included in the tarriff. The TV was very good too. Our room was at the back of the hotel and very quiet. They also stored our large cases while we went to Halong Bay for a 3 day cruise. All in all, a comfortable hotel to stay in. They also met us at the airport which I had requested. It would have been good if they had replied to the email to confirm that. It was only $18 which was reasonable I thought.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and room facilities

We stayed here 1 night. efficient pick-up from airport, nice big and clean rooms with everything you could need, including internet in the room. Friendly staff.

10/10 Excellent

Muhammad, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money!

Great place, very clean, very professional, staff extremely helpful. Wish we stayed here instead of Hanoi Stars 3...what a dive that was!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort