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Thien Thai Hotel

4.0 star property

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Photo gallery for Thien Thai Hotel

Reception
Point of interest
3 restaurants, breakfast served
Reception
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
45 Nguyen Truong To Str, Ba Dinh District, Hanoi, 10000
  • West Lake
    ‪6 min walk‬
  • Dong Xuan Market
    ‪8 min walk‬
  • Quan Chuong Gate
    ‪13 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View | View from room

Executive Double or Twin Room, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Queen Room With 2 Queen Beds City View

Queen Room With 2 Queen Beds City View | Premium bedding, Select Comfort beds, minibar, in-room safe

Queen Room With 2 Queen Beds City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Connecting Room, City View

Family Connecting Room, City View | Premium bedding, Select Comfort beds, minibar, in-room safe

Family Connecting Room, City View

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | View from room

Classic Double or Twin Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin With Balcony

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin With Balcony

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Thien Thai Hotel

4-star hotel in Ba Dinh
3 restaurants, a full-service spa, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour health club, 3 coffee shops/cafes, and a steam room are onsite.
Thien Thai Hotel offers 86 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with desk chairs and dining tables. Select Comfort beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club and a steam room.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials.
In addition to a full-service spa, Thien Thai Hotel features a 24-hour health club and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This Colonial hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

Thien Thai Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Royal Lotus - This buffet restaurant serves breakfast, lunch, and dinner.
Brickhouse Tapas & Grill - Onsite bar. Open daily.
Touché - Onsite rooftop bar. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Brickhouse Tapas & Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Touché - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 100,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Brickhouse Tapas & Grill
  • Brickhouse Tapas & Grill
  • Royal Lotus
  • Touché
  • Touché

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (87 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 900000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 600000 per vehicle (maximum occupancy 4)
  • Nearby parking fee: VND 100000 per day (328 ft away)
  • Rollaway bed fee: VND 900000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Thien Thai
Thien Thai Hanoi
Thien Thai Hotel
Thien Thai Hotel Hanoi
Hanoi Thien Thai Hotel
Thien Thai Hanoi Hotel Hanoi
Thien Thai
Thien Thai Hotel Hotel
Thien Thai Hotel Hanoi
Babylon Grand Hotel Spa
Thien Thai Hotel Hotel Hanoi

Thien Thai Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 58 reviews
Rating 8 - Good. 21 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and very quiet. Staff were helpful especially Hero.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Stayed 3 nights in Apr 2024

10/10 Excellent

Inazumim

Traveled with family
Very nice hotel. Took care of me before the check in. Bathroom was wet after the make room. I didn’t know what it was, but it was not water.
Stayed 3 nights in Mar 2024

8/10 Good

ROBERT

Stayed 2 nights in Feb 2024

10/10 Excellent

Fred

Stayed 2 nights in Dec 2023

6/10 Okay

Ann

Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Gary

Stayed 3 nights in Oct 2023

2/10 Terrible

Chelsea, college point

Stayed 1 night in Jun 2023

8/10 Good

andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast, helpful n friendly staff gave kind recommendations. Negative… the tub shower design made it impossible to keep the floor dry. All said, a great value!!
Stayed 1 night in Feb 2023

8/10 Good

Felix, Cambridge

Liked: Cleanliness, staff & service
Bldg is old and rooms are dated. Stains on the couch. Staff are cheerful and helpful. Breakfast has a lot to offer e.g. pho, egg station, cut up fruits.
Stayed 1 night in Feb 2023

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel to explore Hanoi from
We had a great stay at the Thien Thai Hotel. It's located in an excellent part of the city, walking distance from the Old Quarter. The hotel room we had was really nice and the buffet breakfast was first rate. The staff were all very friendly and helpful. In particular, we had really excellent customer service from Linh at the reception who arranged for a local SIM card to be delivered to the hotel for us. Nothing was too much trouble - thanks Linh!
Stayed 1 night in Oct 2022

10/10 Excellent

Mack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a great location. The staffs were so accommodating and friendly. Excellent breakfast. Our room is spacious and clean, nicely decorated, big window with a good view of the old quarter. Highly recommended. Will come back soon.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great location in the heart of Hanoi. Easily walk to all parts of the city. Fantastic value and a very large room. Great breakfast buffet. Would stay again.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Average interior but good service.
Overall, good service. Lovely porter walked me to my next hotel to save me carrying my suitcase. Clean and sizeable bedroom. Fairly old fashioned in decor and the bathroom could do with updating.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Hotel handy to local area. Staff very friendly and helpful.
Stayed 2 nights in Jun 2019

4/10 Poor

Duke

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The location was perfect. There wasn't very much traffic. The fact that there were more locals was cool. We were near places that had amazing food. The room was not worth the price. Although it was modern, the air conditioner did not work in one of the rooms. It was 99 degrees and my kids were sweating and they had mosquito bites on their faces. The staff was friendly and helpful, but we spent most of the night having someone coming in and checking the air conditioner which is annoying when you are jet lagged
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is okay. Receptionist asking a $10 for a missing room card.
Stayed 2 nights in Feb 2019

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019