*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed between March 4 and December 31.
Property Features
The hotel offers a restaurant. A complimentary breakfast is offered. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Hanoi hotel also offers a terrace, multilingual staff, and tour/ticket assistance.
West Lake Home Hotel & Spa is a smoke-free property.
- Elevator
- 24-hour front desk
- Free breakfast
- Tours/ticket assistance
- Year Built - 2016
- Dry cleaning/laundry service
- Free WiFi
- Babysitting or childcare (surcharge)
- Smoke-free property
- Computer station
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Airport transportation - pickup (surcharge)
- Offsite parking discounted rates available
- Free buffet breakfast
- Number of restaurants - 1
- Concierge services
- Laundry facilities
- Total number of rooms - 36
- Television in common areas
- Number of floors - 9
- Number of buildings/towers - 1
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Babysitting or childcare (surcharge)
- Refrigerator
Room Amenities
West Lake Home Hotel & Spa offers 36 accommodations with fireplaces and minibars. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Fireplace
- Ceiling fan
- In-room climate control (air conditioning)
- Soundproofed rooms
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower/tub combination
- In-room safe (laptop compatible)
- Cable TV service
- Free WiFi
- LCD TV
- TV size measurement: inch
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
Parking
Offsite parking discounted rates available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Guests are offered a complimentary buffet breakfast.
West Lake Home Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: VND 410000 per vehicle
- Rollaway bed fee: VND 330000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Security system
Staff does not wear personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for VND 330000.0 per day.
Pet Policy
- Pets not allowed
We should mention
Only registered guests are allowed in the guestrooms.
Hotel Names
- West Lake Home Hanoi
- Home Hotel Tay Ho
- West Lake Home Hotel Hanoi
- West Lake Home Hotel
- West Lake Home
- West Lake Home & Spa Hanoi
- West Lake Home Hotel & Spa Hotel
- West Lake Home Hotel & Spa Hanoi
- West Lake Home Hotel & Spa Hotel Hanoi
Hotel Reviews
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