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Mazagan Beach & Golf Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mazagan Beach & Golf Resort

Royal Suite | Minibar, in-room safe, laptop workspace, iron/ironing board
2 outdoor pools, pool umbrellas, sun loungers
Couples treatment rooms, steam room, Turkish bath, body treatments
View from room
Minibar, in-room safe, laptop workspace, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

Map
Km 10, Route de Casablanca, El Jadida, El Jadida, 24000
  • Mazagan Golf Club
    5 min drive
  • Haouzia Beach
    10 min drive
  • El Jadida Beach
    20 min drive

Room options

View all photos for Prime Ocean View Queen Mazagan Suite

Prime Ocean View Queen Mazagan Suite | View from room

Prime Ocean View Queen Mazagan Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Minibar, in-room safe, laptop workspace, iron/ironing board

Royal Suite

  • 3681 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Ocean View (Prime | Mazagan)

Minibar, in-room safe, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Ocean View (Prime | Mazagan)

  • 883 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Prime)

Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View (Prime)

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Ocean View

  • 474 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View (Prime | Mazagan)

Minibar, in-room safe, laptop workspace, iron/ironing board

Suite, 1 King Bed, Ocean View (Prime | Mazagan)

  • 883 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden View Family Room

Minibar, in-room safe, laptop workspace, iron/ironing board

Garden View Family Room

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View (Prime)

Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Ocean View (Prime)

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Minibar, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed, Garden View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Ocean View (3 Adults 5 Children)

Minibar, in-room safe, laptop workspace, iron/ironing board

Family Suite, Ocean View (3 Adults 5 Children)

  • 1356 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Pool View

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Terrace

Minibar, in-room safe, laptop workspace, iron/ironing board

Suite, Terrace

  • 1023 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

  • 462.6 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Minibar, in-room safe, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Garden View

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Pool View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (Mazagan)

Minibar, in-room safe, laptop workspace, iron/ironing board

Suite, Ocean View (Mazagan)

  • 883 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Pool View

Minibar, in-room safe, laptop workspace, iron/ironing board

Family Room, Pool View

  • 925 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Patio, Garden View (Garden)

Minibar, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed, Patio, Garden View (Garden)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio, Garden View (Garden)

Minibar, in-room safe, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Patio, Garden View (Garden)

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden View King Patio Room

Garden View King Patio Room | View from room

Garden View King Patio Room

  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Queen Patio Room

View from room

Garden View Queen Patio Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Patio, Pool View (Pool)

Minibar, in-room safe, laptop workspace, iron/ironing board

Family Room, Patio, Pool View (Pool)

  • 926 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Pool View King Patio Room

View from room

Pool View King Patio Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Garden View

Minibar, in-room safe, laptop workspace, iron/ironing board

Family Room, Garden View

  • 926 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Pool View Queen Patio Room

View from room

Pool View Queen Patio Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Pool View King Room

View from room

Pool View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Pool View Queen Room

View from room

Pool View Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Minibar, in-room safe, laptop workspace, iron/ironing board

Royal Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Suite

View from room

Terrace Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Mazagan Suite

Minibar, in-room safe, laptop workspace, iron/ironing board

Ocean View Mazagan Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Prime Ocean View King Mazagan Suite

View from room

Prime Ocean View King Mazagan Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio, Ocean View (Prime)

Minibar, in-room safe, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Patio, Ocean View (Prime)

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Minibar, in-room safe, laptop workspace, iron/ironing board

Executive Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio, Ocean View (Prime)

Minibar, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed, Patio, Ocean View (Prime)

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio, Pool View (Pool)

Minibar, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed, Patio, Pool View (Pool)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio, Pool View (Pool)

Minibar, in-room safe, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Patio, Pool View (Pool)

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ambassador Suite

Minibar, in-room safe, laptop workspace, iron/ironing board

Ambassador Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Queen Room

Minibar, in-room safe, laptop workspace, iron/ironing board

Ocean View Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Prime Ocean View King Room

View from room

Prime Ocean View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Garden View King Room

Minibar, in-room safe, laptop workspace, iron/ironing board

Garden View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Queen Room

View from room

Garden View Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Prime Ocean View Queen Room

View from room

Prime Ocean View Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Prime Ocean View King Patio Room

View from room

Prime Ocean View King Patio Room

  • Sleeps 3
  • 1 King Bed

View all photos for Prime Ocean View Queen Patio Room

View from room

Prime Ocean View Queen Patio Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Ocean View (Prime)

Minibar, in-room safe, laptop workspace, iron/ironing board

Executive Suite, Ocean View (Prime)

  • 1507 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Pool View Family Room

View from room

Pool View Family Room

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite (Ambassador)

Minibar, in-room safe, laptop workspace, iron/ironing board

Suite (Ambassador)

  • 2475 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Family Suite

View from room

Ocean View Family Suite

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Ocean View King Room

Minibar, in-room safe, laptop workspace, iron/ironing board

Ocean View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Pool View Patio Family Room

View from room

Pool View Patio Family Room

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

Pullman Mazagan Royal Golf & Spa El Jadida

Pool
Pet friendly
Kids pool
Parking included
3.8 out of 5, Good, (153)
The price is $97
per night
$115 total
includes taxes & fees
Jan 11 - Jan 12
Pullman Mazagan Royal Golf & Spa El Jadida

About this property

Mazagan Beach & Golf Resort

5-star El Jadida hotel with 14 restaurants
Spend the day relaxing at Mazagan Beach & Golf Resort's private sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 14 restaurants.
Mazagan Beach & Golf Resort offers 492 accommodations with minibars and safes. 55-inch LED televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 3 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mazagan Spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Step outside to unwind on the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Mazagan Beach & Golf Resort, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 14 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Mazagan Beach & Golf Resort has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Sel de Mer - This seafood restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Bushra by Buddha Bar - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Olives - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Beach Barbecue - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Buddha Bar Beach - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 14 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Beach Barbecue
  • Buddha Bar Beach
  • Bushra by Buddha Bar
  • Olives
  • Sel de Mer

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Casino
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Horseback riding/rentals
  • Mini golf
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Surf lessons
  • Surfing/bodyboarding
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Built in 2009
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 250.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MAD 1000 per person, per night
  • A tax is imposed by the city: MAD 49.5 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Rollaway bed fee: MAD 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Mazagan
Mazagan Beach Resort Haouzia
Mazagan Beach El Jadida
Mazagan Beach Haouzia
Mazagan Beach Resort El Jadida
Mazagan Resort
Mazagan Beach Hotel El Jadida
Mazagan Beach Golf Resort
Mazagan Beach & Golf El Jadida
Mazagan Beach & Golf Resort Hotel
Mazagan Beach & Golf Resort El Jadida
Mazagan Beach & Golf Resort Hotel El Jadida

Mazagan Beach & Golf Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 842 reviews" "
Rating 8 - Good. 210 out of 842 reviews" "
Rating 6 - Okay. 54 out of 842 reviews" "
Rating 4 - Poor. 36 out of 842 reviews" "
Rating 2 - Terrible. 37 out of 842 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura stupenda non manca nulla . Personale sempre disponibile. In poche parole non vedo L ora di tornare
Stayed 6 nights in Sep 2024

10/10 Excellent

Donna

Stayed 1 night in Aug 2024

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, been here before will come back again
Stayed 1 night in Sep 2024

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner and Breakfast buffet are outstanding.
Stayed 4 nights in Sep 2024

10/10 Excellent

CATHERINE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, friendly professional staff. Perfect to relax. Will definitely go back
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Worst service I have even see for what they claim is 5 star. Room not ready 2 hr after check in and not until we screamed at them. No I for Action given on hotel accommodations and left to find room on our own. Room had 1 towel 1 slipper 1 I stand coffee broken tea pot no water. Room said to have coffee maker but they said no u til complained then sent broke dirty machine that I could not clean. Service rude overall. Shower head fell off wall. Prostitution in lobby. This is not. 5 star resort. Not even 3 star
Stayed 3 nights in Sep 2024

10/10 Excellent

Otmane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing , reception was top notch I will definitely come back .
Stayed 4 nights in Aug 2024

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great property. Lots of activities onsite. Food is good mainly at the pool and beach. The hotel is starting to be a little bit dated. Great pool area. Families with screaming kids in the main pool should be directed to the kids pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent across the entire property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Khouloud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic 💙
Stayed 1 night in Jan 2024

8/10 Good

Khadija

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it’s a great resort with a wide selection of activities ranging from golf to horseback riding. The spa service was also top class! One thing they could improve upon is the security organization. At times, it felt like there was too much surveillance with guests constantly being carded. One should not have to bear the burden of constantly explaining themselves to security agents when they are looking for peace of mind at a resort! They need to be more discreet with this in the future and ensure that guest hospitality is the number one priority.
Stayed 1 night in Aug 2024

8/10 Good

Ibrahim

Liked: Staff & service
The staff were great and went above & beyond to make our stay enjoyable, but the property needs an upgrade!
Stayed 3 nights in Aug 2024

10/10 Excellent

fahd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, wonderfull staff
Stayed 2 nights in Aug 2024

6/10 Okay

Sadi

I didn’t like the service and I didn’t like maintenance of the place.
Stayed 2 nights in Jul 2024

10/10 Excellent

MOHAMMAD

Stayed 1 night in Jul 2024

2/10 Terrible

Mehdi

Traveled with family
You feel you’re always watched by the security guard. Breakfast dining area outside had many bees causing trouble. Very rude security guards.
Stayed 1 night in Jul 2024

6/10 Okay

Iad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice hotel , rooms are great, the property has many activities from atv’s on the beach to zip line, horse back riding , go karts. Good hotel but the service at the coffee shops or restaurants aren’t so good
Stayed 2 nights in Jul 2024

10/10 Excellent

Zakaria

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The stuff are not the move specially The reception (hind) not professional at all
Stayed 7 nights in Jul 2024

10/10 Excellent

Hyder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely enjoyable and comfortable.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Globally
Amazing hotel, staff amazing, rooms fabulous, 11 great restaurants highest quality food and activities from archery horse riding to golf...football... I havectravelled and stayed in more than u0 countries... this is simply the best!
Stayed 1 night in Jul 2024

2/10 Terrible

hicham

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Food and service was terrible. You feel like you are trapped in there. Overcharge her for everything. We heard the same feedback from so many people after we came back. Never again.
Stayed 2 nights in Jul 2024

2/10 Terrible

hicham

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
on the restaurant on the property and were overcharged since they had two menus which one had a sticker with another price. We were charged 6 dollars for a small bowl of rice. The children with us were very hungry still since the food was terrible. The portions were very small and the price was very high. We talked to the server and they said they could not adjust the ticket. We left there walking to the hotel and planned on getting food for ourselves and mainly the children. We walked into 3 restaurants next to the lobby and were told the kitchen was closed but, they were still serving alcohol. I also, walked into the Casino to order food to take to the room for the kids but, were told we could not take food outside the casino. We were told to order room service from our room. We went to our room and tried to call the room service and guest service twice and it kept giving us a busy signal and no one answered. My 13 yr old daughter went to sleep very hungry. We went and spoke to a manager the next day and we were told they would make sure we would not have any other issues and they would look into this and get back with us. They never did. That same day we had dinner at a restaurant next to the lobby. We ordered food and one of our guest members did not receive her food until we done eating.They had no food available after 11pm and it is too far from a outside restaurant. They had liquor and casino available 24/7. We were not happy at all. Managers did nothing.
Stayed 1 night in Jul 2024

10/10 Excellent

Isaac

Stayed 2 nights in Jul 2024