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Jacana Gardens Guest Lodge

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jacana Gardens Guest Lodge

Exterior
Exterior
Lounge
Double Room | Egyptian cotton sheets, premium bedding, in-room safe
Property grounds

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
14 Jacana Drive, Borrowdale, Harare
  • Borrowdale Brooke Golf Club
    4 min drive
  • Sam Levy's Village
    4 min drive
  • St. John's College
    6 min drive
  • Harare (HRE-Harare Intl.)
    46 min drive

Room options

View all photos for Studio

Studio | Living area | 32-inch flat-screen TV with satellite channels, TV

Studio

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Double Room

  • 260 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Room

Garden Room | Egyptian cotton sheets, premium bedding, in-room safe

Garden Room

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Cottage

Cottage | Private kitchen | Coffee/tea maker, cookware/dishes/utensils

Cottage

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Jacana Gardens Guest Lodge

4-star Harare guest house with bar/lounge
Along with an outdoor pool, this smoke-free guesthouse has a bar/lounge and WiFi in public areas. Self parking is free. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance.
Jacana Gardens Guest Lodge offers 7 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to patios. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the guesthouse include an outdoor pool.
Jacana Gardens Guest Lodge features an outdoor pool, a terrace, and barbecue grills. Wireless Internet access is available for a surcharge. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly guesthouse also offers multilingual staff, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Jacana Gardens Guest Lodge is a smoke-free property.

Room service (during limited hours) is available.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • 3 buildings
  • Built in 1993
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 3:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 10 and younger are not allowed at this property; All guests older than 10 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 10 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jacana Gardens
Jacana Gardens Guest
Jacana Gardens Guest Harare
Jacana Gardens Guest Lodge
Jacana Gardens Guest Lodge Harare
Jacana Garns Lodge Harare
Jacana Gardens Guest Harare
Jacana Gardens Guest Lodge Harare
Jacana Gardens Guest Lodge Guesthouse
Jacana Gardens Guest Lodge Guesthouse Harare

Jacana Gardens Guest Lodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 26 out of 32 reviews" "
Rating 8 - Good. 6 out of 32 reviews" "
Rating 6 - Okay. 0 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very homey and comfortable
If you are in Harare area and you want a comfortable place that makes you feel comfortable and feel safe, i will definitely be back and i recommend this place, the owners are very nice ans welcoming and will do everything to make you feel at home,
This is outside of the room I was in, very nice landscape
For a nice breakfast in the morning outside the room
Just outside the lodge
The landscape
Stayed 2 nights in May 2021

10/10 Excellent

Loti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Ngonidzashe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great solar system that keeps lights on and connected to the internet. Important in Zim these days.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique place to stay with very helpful owners - don't hesitate!
Stayed 2 nights in Aug 2019

10/10 Excellent

Stan, USA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here from Aug 21 to Aug 26th, 2019.Excellent property. Tranquil and well maintained. Beautiful gardens and art around the property. All rooms have solar and excellent Wifi. I highly recommend this place. Rian is a gracious host. The staff is warm and welcoming. Excellent choices for breakfast as well.
Stayed 2 nights in Dec 2013

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and peaceful property, beautifully appointed and comfortable rooms with original local art work placed inside and out. Plenty of places to sit and enjoy the garden or inside the delightful living room of the main house. There is strong and uninterrupted WiFi throughout the property, plus a good choice for breakfast. The owners are very welcoming and helpful.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Lovely place, riana is a great host. Nice and close to town... A real home away from home. One small suggestion is that prices for goods in the room should include vat as the extra vat charge when checking out will surprise guests and bring some diasspointment at bill time.
Stayed 2 nights in Mar 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Wonderful home away from home. Riana is an amazing host. Beautiful gardens.
Stayed 1 night in Mar 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Lodge
Professionally run guest lodge. Lovely well appointed room.
Stayed 1 night in Aug 2018

10/10 Excellent

John, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful and welcoming place to stay in Harare. In keepers are friendly and engaging. The grounds are beautiful which encourage rest and renewal. I’ll be going back again!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A green oasis of calm
An attractive house filled with light embedded in a very green garden resplendent with local sculpture. It is a little way outside the centre so a car is essential, but not too far and with some (mediocre) restaurants 5minutes away. Breakfasts are fresh and sufficient-although more fruit would have been nice.. the rooms are either in the house or in annexes in the garden. They are comfortable, have chairs outside, WiFi and satellite TV. There is a pool. The owners are very widely travelled, engaging, but never intrusive.

10/10 Excellent

Shane, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for work or holidays
Beautiful and secure accomatation in the most affluent part of Harere. Well presented and maintained off grid site with all the comforts of home with amazing knowledgeable staff who will help you from planning your day trips to setting up for work with the high speed internet connection that never failed once on my 10 day stay. Great breakfast choices and well stocked pantry. Very clean room especially bathroom. Genuinely friendly atmosphere a absolute must for anyone passing through
Stayed 10 nights in Feb 2018

10/10 Excellent

Tonderai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing, the owner manageress was brill
amazing place.
Stayed 1 night in Feb 2018

8/10 Good

Al, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private, in safe part of town
Very nice stay . Very nice kitchen staff and, grounds keepers! Temperature control and bathroom could stand a little improvement. Room was too cold . The hosts were charming and gave helpful information about the city!
Stayed 6 nights in Aug 2017

10/10 Excellent

Tony , AK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of tranquility and positive vibes
My stay was supposed to be for 3 nights whilst I looked for more appropriate accommodation. Frankly, the reception I got was enough to convince me to book the next 5 nights as well. The rustic layout, with its local artwork, comfortable furnishings and friendly staff form a winning combination. Friends and relatives who came to visit wanted to know more about the place for their future guests. The honesty bar was well stocked. The buffet breakfasts were a perfect investment for the day. I'm definitely coming back!

10/10 Excellent

Sasquatch, Ottawa, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main problem with Jacana Lodge ...
... is that one (other than Rian and Wim) cannot stay forever and eventually has to leave the lodge to get back to normal life.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous green haven
2 friends of mine stayed at this lodge after a long trip and they were blown away at the 5 star treatment they got. Amazing host and beautiful rooms and decor. Will definitely recommend in the future.

8/10 Good

Hannah, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stopover
We were travelling in Zimbabwe and stopped at Jacana in Harare for the night. Rian gave us a very warm welcome and the property was perfect - comfortable, clean and quiet. I'd thoroughly recommend Jacana to anyone staying in Harare.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and welcoming stay in the suburbs.
Great set-up (architecturally designed by a local Zimbabwean architect). Very warm and welcoming hosts. Gave good advice and helped organise a driver.

10/10 Excellent

Annie, Gosford, NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, safe oasis in Harare
We enjoyed a pleasant overnight stay here, Rian and Willem were excellent hosts and helped us out with several difficulties we were experiencing, car repairs, problems with documents etc. Rooms all overlook a lovely garden, breakfast was very good, there is a good shopping complex close by with many good restaurants. Would certainly stay here again if returning to Harare, but would stay a few days.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent place run by a dedicated team. Highly recommended.

10/10 Excellent

KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like I'm at home
Very nice stay here. I felt like I was at home in every way. The service is top notch. The only downside is it's a bit out of town, but that all depends on what parts of Harare you aim to visit.