Best Western Harbin Fortune Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Harbin Fortune Hotel

Luxury Business Room | In-room safe, desk, rollaway beds, free WiFi
Check-in/check-out kiosk
Daily buffet breakfast (CNY 48 per person)
View from property
View from property

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Air conditioning
  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
No 368 Xuefu Road, Harbin, Heilongjiang, 150086
  • Wanda Plaza Harbin
    3 min drive
  • Mingdu Ski Area
    7 min drive
  • Harbin Institute of Technology
    8 min drive
  • Harbin (HRB-Taiping Intl.)
    39 min drive

Room options

Standard Room With Beautiful City View

  • Sleeps 2
  • 2 Twin Beds

Deluxe Business Suite

  • Sleeps 2
  • 1 Queen Bed

Elegant Business Suite

  • Sleeps 2
  • 1 Queen Bed

Embassy Suite

  • Sleeps 2
  • 1 Queen Bed

Intelligent Elegant City-View Business Room

  • Sleeps 2
  • 1 Queen Bed

Zhiya Garden-View Business Room

  • Sleeps 2
  • 1 Queen Bed

About this property

Best Western Harbin Fortune Hotel

3.5-star hotel in Nangang Qu
This hotel features 2 restaurants, a coffee shop/cafe, and self parking. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is not available.
Best Western Harbin Fortune Hotel offers 57 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
YI Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
FU Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
XI Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
JU Restaurant - This seafood restaurant specializes in seafood and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 48 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • FU Restaurant
  • JU Restaurant
  • XI Restaurant
  • YI Restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • Elevator

More

  • 9 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 48 per person
  • Rollaway bed fee: CNY 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Best Western Harbin Fortune
Harbin Fortune Hotel Harbin
Best Western Harbin Fortune Hotel Hotel
Best Western Harbin Fortune Hotel Harbin
Best Western Harbin Fortune Hotel Hotel Harbin

Best Western Harbin Fortune Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 4 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Emmet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turned away from hotel due to racism
I arrived at this hotel at 2am, Saturday, Demember 19th. I had made a booking through Hotels.com. It was freezing cold outside, and I was very much looking forward to getting to my room. However, when I got to the front desk, the receptionist called the manager and then told me I couldn't stay. She was obviously embarassed about the whole situation, and apologised. When I asked to know why, she told me through a translation app, and I quote: "Oh, we welcome foreign friends, but it's a special time." So essentially I was being turned away because I'm not Chinese, or at least didn't look Chinese. This is absolutely outrageous- this is not some small, independent enterprise, but an international hotel group which is seemingly operating a discrimanatory, racist policy. I will never, ever set foot in a Best Western again. Appartently, they are a company who are happy to turn away people in the middle of the night in -18 degree temperatures based on the colour of their skin.
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The wifi is bad, only good at lobby area No inform when hot water break down & no replacement suggestion of one day & night, wheater is so cold , room tem. Is cold to ask for them supply one handy warmer heater, not accepted oversea credit card, no couriou mail express srrvice, that was my was the worse hotel had been stay
Stayed 6 nights in Nov 2019

6/10 Okay

Shandra

Liked: Cleanliness, staff & service
the hotel itself was okay, the walls were paper thin though so we were constantly woken by loud neighbours. It is really far from everything (20 minute taxi minimum) so if you have a lot planned in town i would look elsewhere. It can be a bit difficult to communicate with staff as well as none speak English though they did try their hardest

8/10 Good

Oriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Harbin West Train Station.
Close to the Harbin west Railway Station 10 minute taxi ride. Modern part of Harbin. Near the university. Subway station at the end of the street. Food is good but the Western Food was cold. I guess some people like it that way. Good variety with plenty to choose from.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable to stay.
Staff is helpful able to give direction if needed. Easy to find and transportation to places is convenient too. Overall is nice and clean is recommended to stay. In addition the surrounding is quiet, nice and clean too. Breakfast food has variety to serve different groups of tourist. You will not be disappointed staying with them. Taxi is easily reachable to travel as and where whenever is required. The staff are there to provide assistance if you need more beds or bigger room.

8/10 Good

Jennifer , Beijing China

Good but out of the city center
A very nice hotel. Staff spoke no English though, which was surprising for an international - USA chain. Breakfast was good and room was clean. A 60RMB taxi from the city center but lovely none the less. A good spot if travelling through Harbin and into the countryside.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo en general me gusto en ese hotel Súper agusto
Stayed 3 nights in Oct 2019

6/10 Okay

KIMIYA

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

CHANGHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치와 주변시설을 제외하고는 전반적으로 만족합니다
Stayed 1 night in Dec 2018

6/10 Okay

Ewald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kort verblijf tijdens ijsfestijn.
Verblijf was netjes, maar we hebben wel een aantal kanttekeningen. De ontbijtzaal was veel te koud, je blijft niet lang zitten. De receptionisten spreken geen engels, het gesprek werd via de Translater op de telefoon vertaald, waardoor de communicatie zeer moeizaam verliep. In de beschrijving van het hotel stond, dat engels gesproken werd. Dit vonden wij een zeer grote minpunt. Je verwacht van een internationaal concern zeker engels sprekende receptionisten.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
全体的に満足でしたが、シャワーのお湯が出なかったり、シャワーのフックが壊れていたりしていて、行き届いていないところがあるのが残念でした。
Stayed 1 night in Jul 2017