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Sheraton Harbin Xiangfang Hotel

4.5 star property

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Photo gallery for Sheraton Harbin Xiangfang Hotel

Exterior
Down comforters, minibar, in-room safe, desk
Lobby
Indoor pool
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Parking included
  • Gym

Explore the area

Map
No.63 Xiangfu Road, Xiangfang District, Harbin, Heilongjiang, 150038
  • Harbin Engineering University
    ‪8 min drive‬
  • Wanda Plaza
    ‪10 min drive‬
  • Saint Sophia Church
    ‪12 min drive‬
  • Harbin (HRB-Taiping Intl.)
    ‪59 min drive‬

Room options

View all photos for Presidential Suite, 2 Bedrooms

Down comforters, minibar, in-room safe, desk

Presidential Suite, 2 Bedrooms

  • 969 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Down comforters, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom

  • 969 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Club Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Lobby

Club Room

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Club Suite, 1 Bedroom

Down comforters, minibar, in-room safe, desk

Club Suite, 1 Bedroom

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Lobby

Family Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Harbin Xiangfang Hotel

4.5-star Harbin hotel, connected to a shopping center in Xinxiangfang
This smoke-free hotel features 4 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Sheraton Harbin Xiangfang Hotel offers 397 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature down comforters. A pillow menu is available. LED televisions are featured in guestrooms. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
In addition to an indoor pool, Sheraton Harbin Xiangfang Hotel provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

A business center is on site at this 4.5-star property. Event facilities measuring 53820 square feet (5000 square meters) include a conference center. This luxury hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance. For a surcharge, the property provides a theme park shuttle and a train station drop-off service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Harbin Xiangfang Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Feast - This restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.
Tai Mansion - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - Onsite lobby lounge. Open select days.
63# - This restaurant specializes in Russian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 100 for adults and CNY 50 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • 63#
  • Feast
  • Lobby Lounge
  • Tai Mansion

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (53,820 square feet of space)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 100 for adults and CNY 50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Harbin Xiangfang Hotel
Sheraton Xiangfang Hotel
Sheraton Harbin Xiangfang
Sheraton Xiangfang
Sheraton Harbin Xiangfang
Sheraton Harbin Xiangfang Hotel Hotel
Sheraton Harbin Xiangfang Hotel Harbin
Sheraton Harbin Xiangfang Hotel Hotel Harbin

Sheraton Harbin Xiangfang Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 8 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delist this hotel to save Hotels.com 's reputation
1. This hotel is "far away" from downtown Harbin. 2. Don't trust the map. When it gets traffic jam, you will need 1 and half hours to get to the airport. 3. I share with others in that the biggest complaint is a lack of the staff's profesisonalism and tardiness. Checkin takes 15 minutes. Checkout takes 20 minutes. 4. Once checked in, the locker was locked. You need a staff (which took another 15 minutes) to open it for you. 5. Some leftover food from the previous night was served in the breakfast. 6. This hotel is mainly for airline staff for group discounts and group tours for cheap discounts. Nothing to see around. It's in the middle of nowhere. And when you have an unprofessional staff, it will sure to ruin your holiday/business. Don't tell me I didn't warn you.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Far away from the city.My bf got stomach flu from the breakfast buffet.We had to go to the hospital during night. The cleaner was very good.Big family room. Overall it's more like a 3 star hotel
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was for my parents wedding anniversary. Hotel staff put them in a very nice room. Thank you very much for the great experience.

8/10 Good

GERALD

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good and clean, but front desk needs more training
Even though I had already made full payments for the hotel stay via Hotels.com, the staff at the front desk argued with me and said otherwise. Not wanting any trouble overseas and in a rush for my flight, I let them double charge me. Have written in for a refund but have not gotten any response yet.

8/10 Good

Mike, Boston/Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harbin trip
Harbin winter festival is in full swing. The area where the ice sculptures are on display is about a 100 acre area which will cost about $45.00 to enter. It is well worth the price if you want to experience the ice sculptures. Plan to spend about 3 hours touring the various structures and more time if you have children and they want to do some of the ice slides available.. Plenty of restaurants in the park area. Bring some warm clothes as it is cold but tolerable when the wind is not blowing. The Sheraton is about a 45 minute taxi ride to the park, and to the railroad (west station). The Fast train from Beijing South to Harbin West takes about 5 hours and if done during the day the ice on the trees is really pretty.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best
best

10/10 Excellent

Melissa, Orlando, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, beautiful facility, far from town
We had a great experience at this hotel. The hotel is beautiful and very new. Our room was very clean and well decorated. The staff at the hotel were amazing. We received VIP level service during our entire stay. The only small downside is the hotel is a little far from the main part of town. It took about 30-40 minutes to get to the main part of town ($10 cab ride) but the hotel was so nice it was worth it. Also the Chinese restaurant on the second floor was delicious and very well priced.

8/10 Good

Haifeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服务不错，就是周边环境不太好
Stayed 2 nights in Mar 2019

8/10 Good

je, 화성

Liked: Staff & service, property conditions & facilities, room comfort
하얼빈 외곽의 호텔
5성급임을 생각하면 세세한 부분이 미흡한 부분이 있지만, 대체적으로 만족스럽다. 가격대비. 하얼빈 외곽이라 시내와 멀지만, 안 막히는 시간대를 선택하면 하얼빈 역 기준 30분 거리, 택시요금 35위엔 정도 국제공항까지는 50분 거리, 택시요금 150, 통행료를 포함하면 180
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よいホテルでした
お部屋が暑かったです。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel location is not good, not convenience, poor traffic
Stayed 3 nights in Jan 2018

4/10 Poor

Justice, 日本、神戸

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港からも町中からも遠い高級ホテル
朝食が素晴らしいとても良いホテルでした。しかし町中の中央街路、太陽島そして世界氷大会の会場からもとても遠い。また空港からもとおても遠いので哈爾浜への旅行の際にはおすすめではありません。
Stayed 3 nights in Jan 2018

8/10 Good

YERMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박시설의 상태 및 청결도 직원 수준등은 5성 호텔에 걸맞고 아침식사도 준수하였음. 시내하고의 거리 및 위치만 고려한다면 좋은 호텔임.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort