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Sofitel Harbin

4.5 star property

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Photo gallery for Sofitel Harbin

Daily buffet breakfast (CNY 168 per person)
Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Front of property - evening/night
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
No.68 Ganshui Road, Xiangfang District, Harbin, Heilongjiang, 150000
  • Wanda Plaza
    ‪4 min walk‬
  • Zhongyang Street
    ‪6 min drive‬
  • Saint Sophia Church
    ‪6 min drive‬
  • Harbin (HRB-Taiping Intl.)
    ‪48 min drive‬

Room options

View all photos for Luxury Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, laptop workspace

Luxury Room, 2 Twin Beds, City View

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury room, 2 single beds, High floor, city view

Luxury room, 2 single beds, High floor, city view | Minibar, in-room safe, desk, laptop workspace

Luxury room, 2 single beds, High floor, city view

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, laptop workspace

Luxury Twin Room, 2 Twin Beds, City View

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Business Lounge Access, Golf View (Prestige)

Club Suite, 1 King Bed, Club Lounge Access, Golf View (Prestige) | Minibar, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Business Lounge Access, Golf View (Prestige)

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury room, 1 king size bed, city view

Minibar, in-room safe, desk, laptop workspace

Luxury room, 1 king size bed, city view

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

JW Marriott Hotel Harbin River North

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (78)
The price is $70
per night
$82 total
includes taxes & fees
Apr 13 - Apr 14
JW Marriott Hotel Harbin River North

About this property

Sofitel Harbin

4.5-star Harbin hotel, connected to a shopping center in Nangang Qu
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Sofitel Harbin offers 320 accommodations with minibars and safes. Accommodations offer separate sitting areas. 37-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, Sofitel Harbin features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 11367 square feet (1056 square meters) include a conference center. This luxury hotel also offers a fitness center, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

Sofitel Harbin is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Elements Restaurant - This restaurant serves breakfast, lunch, and dinner.
II Restaurant - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Restaurant
  • II Restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (11,367 square feet of space)
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 22 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Airport shuttle fee: CNY 450 per vehicle (one way)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Sofitel Wanda Harbin
Sofitel Wanda Harbin
Accor Wanda Harbin
Harbin Sofitel
Sofitel Harbin
Sofitel Wanda Harbin Hotel Harbin
Sofitel Wanda Harbin Hotel
Sofitel Harbin Hotel
Sofitel Harbin Hotel
Sofitel Harbin Harbin
Sofitel Harbin Hotel Harbin

Sofitel Harbin Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 113 reviews
Rating 8 - Good. 54 out of 113 reviews
Rating 6 - Okay. 13 out of 113 reviews
Rating 4 - Poor. 7 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Yat

Stayed 2 nights in Oct 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good but no dinner service the only negative thing
Stayed 8 nights in Nov 2024

6/10 Okay

Yat

Traveled with family
A lot of areas need to make improvements. Room floor mat is dirty and folding. The pillow quality is too bad , no support at all.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It's an old design hotel. But generally clean and bed is comfortable, best part is hotel just right beside Wanda mall, you get your coffee and meals fixed easily. There is also a huge supermarket in Wanda. MRT station is walkable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Priti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Gan Kong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Gan Kong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
11th floor supposed to be a non smoking floor and our room 1116 was smell of smoke and we discovered that there were ashes that the chamber maid didn't clear away, it could have been done better. Breakfast offering was average. However they have a mall next door, offering better food and a park across the road, was lovely covered with snow now (20-26 Dec). We had fun at the park.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff were very helpful and friendly. Only issue was that it was unseasonably warm while we were there and the air conditioning had been turned off for the season, room got very warm.
Stayed 11 nights in Sep 2019

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcoming place to stay
The staff made our stay extra special. From all the ladies at the front desk, to the concierge staff (especially Giulio), they went the extra mile to ensure our visit to Harbin included a comfortable place to stay. The pillow menu, breakfast buffet and pool were out favorites. On the downside, the rooms are looking a bit worn, and the breakfast buffet could stay open at least til 10:30 (rather than 10). It would be nice to have a lane in the pool for non-lap swimmers as well.
Stayed 2 nights in Feb 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Harbin hotel!
Great place to stay! This is not near the "downtown" area, but still has a lot to offer within walking distance. Staff was extremely helpful!
Stayed 1 night in Feb 2019

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely comfortable and clean. The humidifier in our room added an extra touch of thoughtfulness.
Stayed 4 nights in Jan 2019

6/10 Okay

David

Disliked: Property conditions & facilities
Only booked because of the Name
For a Sofitel Hotel, it was definitely not up to par, old, worn out, needs modernization
Stayed 3 nights in Dec 2018

10/10 Excellent

MOHAMMED RAUFF

Liked: Cleanliness, staff & service, room comfort
Best hotel chain in china
wonderful hotel, with excellent service, service provided was the best compared to other parts of china. china is not a country well known to provide good customer service, and this hotel chain had did an excellent choice to ensure their staffs deliver the best experience for their customers.
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Big hotel bit worn but in an interesting localarea
Great staff, though breakfast waiters etc very mechanical.
Stayed 3 nights in Jul 2018

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Cheating - paid best view but got worst view room
Third time I stayed in this hotel and also third time I booked for golf view but they claimed all golf View room sold out. Cheating! Charged me for best view but gave me worst view room. I fought for the golf room with no luck!!
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
No air conditioning at all when room was hot!
I stayed in this hotel in March, first week of May and also this time May 10, for all three times, the biggest challenge was no air conditioning in the room! Receptionist admitted that the hotel has yet turned on the air conditioning facility in the rooms so that’s why it was always warm and hot! I had to borrow a fan to be able to sleep a bit even though I did not turn on “cooling” system in main switch!

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly and ready to help. It was a good experience staying there. The location is also very convenient.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing luxurious hotel next to shooping mall
As expected for a five star hotel: luxury, clean and great 24/7 service. Room had nice heating and air humidifier for comfort. The pool and gym were etremely clean and spacious. It is next to a massive shopping centre and lots of cafes. We had to leave very early for our flight (4am) so the extremely helpful staff had organized airport transport for us. When we first arrived the bedding had some dirt on it, but the cleaning staff immediately swapped it for us when informed. Overall 10 out of 10 experience.
Stayed 2 nights in Jan 2018

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, the service personnel were all very helpful especially the people at the desk right after the hotel entrance. Good location, too, with several restaurants nearby and a mall with more restaurants and a large supermarket.
Stayed 1 night in Dec 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel which I have remained loyal to...
...as I travel to China and in particular Harbin regularly for work and always stay at the Sofitel. The hotel is we'll located, although it is China and cities are huge so you are always good for some things but perhaps a bit of a drive from others. The service is always superb with staff always very welcoming (which is great after 24 hours of travelling from the UK) and accommodating of your individual needs. If your Chinese is limited, most, if not all of the staff are fluent in English and the concierge is always knowledgable and able to help with bookings etc.). I needed to find rooms at the last moment for colleagues whilst in country and despite it being very obviously busy (because of the ice festival), they managed to find me some nice rooms, making me feel like my loyalty was being rewarded. The rooms and general areas are well maintained and the lounge is very comfortable, if usually rather quiet when I am there (which I prefer). The only thing I cannot comment on are the restaurants as Chinese hospitality is such that I am always taken out for food. To sum it up; One of my favourite hotels, fair price and I plan to always book to stay there when in Harbin as I see no reason to look elsewhere.
Stayed 5 nights in Jan 2018

8/10 Good

HyeonJoo

Liked: Property conditions & facilities, room comfort
Good location, service can be improved
Hotel was nice and modern. The reception desk didn't explain how to use elevator and what amenities in the hotel room was free for us to use. Not sure if they didn't want to speak English. The bed was comfortable and the heater was working well. The location of the hotel was very convenient. The bathroom floor wasn't cleaned the day after. But the bed was made and the room was tidied up.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from city area
Not very near to tourist attraction places but overall environment is peaceful and nice
Stayed 3 nights in Dec 2017