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OTIS Harbor Springs

2.0 star property

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Photo gallery for OTIS Harbor Springs

Exterior
Courtyard view
Gift shop
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi
  • Parking included
$208
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
7291 S Lake Shore Dr, Harbor Springs, MI, 49740
  • Place, Tunnel of Trees
    ‪2 min walk‬
  • Place, Nub's Nob Ski Area
    ‪16 min drive‬
  • Place, The Highlands
    ‪17 min drive‬
  • Airport, Pellston, MI (PLN-Pellston Regional)
    ‪41 min drive‬

Room options

View all photos for Birch Room

Birch Room | Frette Italian sheets, premium bedding, down comforters, blackout drapes

Birch Room

8.0 out of 10
Very good
(7 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmhouse Room

Farmhouse Room | Frette Italian sheets, premium bedding, down comforters, blackout drapes

Farmhouse Room

9.0 out of 10
Wonderful
(2 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Superior Room

Lakeside Superior Room | Frette Italian sheets, premium bedding, down comforters, blackout drapes

Lakeside Superior Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Birch Room-Two Queen

Birch Room-Two Queen | Frette Italian sheets, premium bedding, down comforters, blackout drapes

Birch Room-Two Queen

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside Superior Rooms-2 Queen

Lakeside Superior Rooms-2 Queen | Frette Italian sheets, premium bedding, down comforters, blackout drapes

Lakeside Superior Rooms-2 Queen

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

OTIS Harbor Springs

Harbor Springs hotel steps from Tunnel of Trees
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and gift shops/newsstands. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
OTIS Harbor Springs offers 43 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

OTIS Harbor Springs is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room crib

Conveniences

  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

The front desk is open Saturday - Thursday (8:00 AM - 8:00 PM) and Friday - Friday (8:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property

OTIS Harbor Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 73 reviews
Rating 8 - Good. 6 out of 73 reviews
Rating 6 - Okay. 6 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie, Holland

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice design.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Noisy as it gets

There are pros and cons to this hotel. Pros are the staff are friendly and helpful and the grounds are beautiful. The cons however are the rooms. We did not sleep all night as we could hear both sets of neighbors. All night we heard people yelling, slamming doors, or talking. There is no one at the front desk after 8pm to address these issues even though there is a quiet hour time. Additionally, our air conditioner sounded similar to a jet engine and the clock next to the bed makes noise every time a minute flips on it. The entire experience was incredibly disappointing and not at all restful.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Darren

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property grounds were nicely done, rooms were clean, wish they had complimentary coffee, room next door guest were outside making noise after midnight and their dog kept barking during the night so that was not good
Stayed 2 nights in Jul 2025

10/10 Excellent

Jordan

Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The style of the room was good, but the window air conditioner was noisy and interrupted sleep. The window blinds were hard to operate. If they were not up completely, outdoor lights would illuminate the bedroom. Pricey for what we got.
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property in a great location. Friendly and helpful staff. Rooms kinda small, small bathrooms (and we’re not really large people), beds not really queen sized, and strange that there’s no tv in the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matt

Stayed 1 night in Jun 2025

10/10 Excellent

Alec

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed staying here as a one-night deal as part of our Michigan roadtrip! Absolutely beautiful property and very nice room. I honestly loved not having a TV. They had so many other things to do with either your people or socialize with others staying there. I wish we stayed longer to utilize their amenities more.
Stayed 1 night in Jun 2025

10/10 Excellent

Lyndsey

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Haeden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Insane attention to detail, most wonderful staff I’ve ever seen. 10/10. Amazing
Stayed 1 night in May 2025

10/10 Excellent

Haeden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Devon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute RIPOFF! This property lacked any semblance of service or hospitality- no tv, no fridge, no microwave, strange smell in room, paper-thin walls, some vague and unofficial "quiet time" that meant NO NOISE at all from the paying customers after either 8, 9 or 10pm. No staff AT ALL on site after 9pm, no assigned parking and the onsite bar patrons would TAKE YOUR PARKING while at dinner. Terrible stay, do not recommend
Stayed 2 nights in Feb 2025

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would like more food options
Stayed 1 night in Jan 2025

10/10 Excellent

Brian, Sheboygan

Liked: Cleanliness, staff & service, property conditions & facilities
I like the closeness to Harbor Springs. The Bar area was cozy and the bartenders were friendly. I enjoy their conversations. The amenities were good. I’d like to have a tv in my room. I wish that breakfast options were available.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Dec 2024

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Huge fan! A must stay in cozy Harbor Springs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel was very nice. We pretty much had it to our self since it’s off season. Pool won’t be ready until summer. Cafe not available after certain hour or on Monday. I wish there was a continental breakfast included in your stay for the price. The bed was very comfortable. Awesome view of the lake.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
OTIS is incredible! From check-in to check-out, our stay was top notch. The location of OTIS is perfect! The rooms are beautiful, the beds/bedding, most comfortable. The redo of this whole space is top notch! My favorite was the bar area. I named it the gathering place because you truly do walk in and feel invited, warm and welcome. Also, excellent coffee! Thank you OTIS for the best experience we have ever had! We will return!
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel very unique. Extremely clean and friendly staff. Excellent food in café. Very enjoyable time!!!!!!
Stayed 1 night in Oct 2024