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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Stroll through the beautifully landscaped grounds, surrounded by vibrant flowering plants in elegant planters.
Welcome to our hotel, where a warm entrance sets the tone for a comfortable stay.
Relax in this inviting space with a large bed, a comfortable nightstand, and a window with a view.
Enjoy a casual dining experience with a variety of hot and cold beverages and comfortable seating.
Relax by the pool with a clear view of the water, surrounded by comfortable lounge chairs and a nearby table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
2608 South Highway 421, Harlan, KY, 40831
  • Harlan Appalachian Regional Healthcare Hospital
    ‪2 min drive‬
  • The Harlan Center
    ‪3 min drive‬
  • Black Mountain Offroad Adventure Area - Putney Trailhead
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Harlan hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center.
Quality Inn offers 61 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Harlan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers an indoor pool, a vending machine, and dry cleaning/laundry services. Complimentary self parking is available on site.

Quality Inn is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Quality Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan

Quality Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 144 out of 301 reviews
Rating 8 - Good. 101 out of 301 reviews
Rating 6 - Okay. 33 out of 301 reviews
Rating 4 - Poor. 15 out of 301 reviews
Rating 2 - Terrible. 8 out of 301 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Wry friendly and clean
Stayed 1 night in Mar 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night was fine the second night toilet paper and feces came out of the bathtub drain
Stayed 2 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Traveled with partner
Liked: Amenities, property conditions & facilities
1. I opted in for an early check in, I was told that it was a possibility. Only for me to plan ahead, get there and did not get the early check in. All my plans fell through.. 2. Housekeeping is pure hard work, i really appreciate the effort put in the room. 3. Everything else was great! The room was quiet, and the breakfast area was incredibly clean! The lady on duty doing a great job!
Stayed 1 night in Mar 2025

10/10 Excellent

Derek, Hyplouxo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here passing through on business very cozy clean place lots of walkable food around hotel from fast food to dine in
Stayed 1 night in Mar 2025

8/10 Good

Justin

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff has always been friendly. Easy parking. Could be cleaner. Had a cold shower. Toilet didn’t flush well. Breakfast is ok but outdated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Edward K

Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Stayed 1 night in Mar 2025

10/10 Excellent

Craigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Kaley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not enough value for price

The rooms are clean and the staff was friendly but the pool was way to cold and no hot breakfast options other than waffles which was kinda disappointing.
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we did Not like were the weird bed pillows
Stayed 1 night in Jan 2025

8/10 Good

sandeep, macon

Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's very clean. Everyone is very nice. Pool great

Stayed 4 nights in Dec 2024

6/10 Okay

Shelia

Traveled with family
Everything was good other than the dusty mold smell.
Stayed 1 night in Nov 2024

6/10 Okay

Peter, Louisville

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Britney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the fact the pool closes very early, I’ve never been to a hotel pool that closed before 9pm so that was disappointing
Stayed 2 nights in Nov 2024

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom had mold on the ceiling. Checked out another room to move to but that one had mold on the bottom of the bed frame. Figured it's better to close the bathroom door.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect. Slept like I was on a cloud. The service was the best I’ve ever had for a hotel stay. The sweetest. I will definitely be back on my family visits.
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay. Convenient, clean, and very friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

8/10 Good

robert

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Clean hotel, but watch out for bears.

Front desk personnel were excellent. Hotel was sharp looking. Room was large and very clean. Only complaint is the dumpster was not locked and bears were pulling the garbage out. The staff member mentioned that it happened every night so why do they not keep it locked?
Stayed 1 night in Oct 2024

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024