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Quality Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Reception
In-room safe, desk, laptop workspace, blackout drapes
Indoor pool
Exterior
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2608 South Highway 421, Harlan, KY, 40831
  • Harlan Appalachian Regional Healthcare Hospital
    2 min drive
  • The Harlan Center
    3 min drive
  • Rapid River Lodge & Water Park
    11 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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Parking included
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2.9 out of 5, (193)
The price is $54
per night
$62 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Quality Inn

Harlan hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center.
Quality Inn offers 61 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Harlan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers an indoor pool, a vending machine, and dry cleaning/laundry services. Complimentary self parking is available on site.

Quality Inn is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Quality Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan

Quality Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 131 out of 276 reviews" "
Rating 8 - Good. 93 out of 276 reviews" "
Rating 6 - Okay. 31 out of 276 reviews" "
Rating 4 - Poor. 14 out of 276 reviews" "
Rating 2 - Terrible. 7 out of 276 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey, Fort Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right off the highway, it is close to stores. They have a decent breakfast. We got there a little early and they were kind enough to let us check in.
Stayed 1 night in Sep 2024

6/10 Okay

Amber

Traveled with family
Disliked: Cleanliness
Our hotel had mold in it. I asked to be moved rooms. The next room was better however the air conditioner made funny noises. The staff were friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

William

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room near pool smelled of mould and mildew
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

6/10 Okay

Lincoln

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff nice. I was overcharged because I ended up staying there 3 days and for that I was charged over $1,500.
Stayed 19 nights in Jun 2024

10/10 Excellent

Steve

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, friendly staff,
Stayed 2 nights in Jun 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed almost everything about our stay, except there weren't any vending machines. My son got hungry late at night and we were told there weren't any vending machines that held food.
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2024 stay for Appalachian Challenge Academy 🎓
Pool area was entirely to hot, made it hard to breathe. As I am handicapped a walk in ramp would have been easier for me. My shower in my assessable room was nice, but a little slippery. I wore water shoes. One of my daughters in the other room slipped and fell due to the slippery tub. We asked for 4 extra towels and the worker told my daughter we could only have 2 as to many towels had been stolen. It would have been nice to have access to a dryer to dry our wet towels and bathing suits. Staff was friendly. A nice play area would have been awesome for my grand daughter. My t.v. was staticky in my assessable room, but fine in the other room. All in all it was a nice visit. You should have assessable suits for large families like mine. Then I wouldn't have had to rent 2 rooms.
Stayed 1 night in Jun 2024

4/10 Poor

Allison

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room just smelled of mildew and cigarettes. The room just didn’t feel clean. The lady that worked at the front desk was super sweet and accommodating. We only stayed one night so we were able to tough it out.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

John

Traveled with partner, Traveled with family
It was very pleasant staying here
Stayed 1 night in May 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, amenities
The Front Desk people were very nice and friendly
Stayed 1 night in May 2024

8/10 Good

Zack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot to stay for wheeling at Black Mountain
Overall pretty good, room was a little musty. They still have the same broken TV in the breakfast room that tries to give you a seizure, I’d love to see that thing replaced. But overall I’ll be back, mainly because it’s the best option in Harlan
Stayed 2 nights in Apr 2024

6/10 Okay

Maria

Traveled with partner, Traveled with family
Liked: Staff & service
It was an average hotel room, nothing special. Nice to have the mini fridge but mattresses were wonky and pillows lumpy. Shower was nice and the continental breakfast was better than average. Staff were all excellent.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay. Perfect for passing through and the Mexican restaurant just a mile away to GREAT!
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem!
Staff was so friendly and helpful, probably the most accommodating hotel we have stayed at. Breakfast all pre packaged but still good. A toaster would have been nice, but that’s just personal preference:) . Super nice front desk host, even when my pup busted in on her. Thank you again so much. This trip was a first outing after nearly a year long hospital stay .
Eclipse from hotel
Stayed 1 night in Apr 2024

8/10 Good

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, I don’t have any complaints
Stayed 1 night in Apr 2024

10/10 Excellent

Alison

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in host was very friendly and helpful. She let me know that my room was located near an exit door at the end of the building, if I wanted to park closer to the room.
Stayed 1 night in Mar 2024

10/10 Excellent

Colleen

Traveled with partner
Liked: Amenities
Bed comfort Clean
Stayed 1 night in Mar 2024

8/10 Good

Lisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe.
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Traveled with partner
Jessica at front desk was very helpful and accommodating, we had to come in town for a family emergency and she was wonderful Thank you Jessica
Stayed 1 night in Mar 2024