Best Western Westgate Inn

2.5 star property

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Photo gallery for Best Western Westgate Inn

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Reception
Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1415 Kenneth Road, York, PA, 17408-2235
  • Old Hawk Lake Golf Course
    ‪4 min walk‬
  • UPMC Memorial
    ‪13 min walk‬
  • West Manchester Mall
    ‪17 min walk‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪37 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Westgate Inn

York hotel with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Westgate Inn offers 103 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Best Western Westgate Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Quaker Steak & Lube - This restaurant specializes in American cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Quaker Steak & Lube

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Westgate
Best Western Westgate Inn
Best Western Westgate Inn York
Best Western Westgate York
Best Western Westgate Hotel York
York Best Western
Best Western York
Best Western Westgate Inn York
Best Western Westgate Inn Hotel
Best Western Westgate Inn Hotel York

Best Western Westgate Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 243 out of 936 reviews
Rating 8 - Good. 368 out of 936 reviews
Rating 6 - Okay. 178 out of 936 reviews
Rating 4 - Poor. 68 out of 936 reviews
Rating 2 - Terrible. 79 out of 936 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Price was good, the beds were soft, the breakfast was over cooked, the rooms smelled.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey, Seven fields

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, staff always available and friendly. Rooms new and clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Derica

Stayed 1 night in Nov 2024

6/10 Okay

Linda

Traveled with family
Liked: Staff & service
Not the nicest best western I’ve been at. It just look a little rundown. People are very nice though
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Imad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Very nice and very clean,friendly people Very good hot breakfast and clean Thank you BW
Stayed 2 nights in Oct 2024

4/10 Poor

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On the day of my arrival I received a call asking me to switch to a double queen from a king. When I said I’d paid for a king and obviously needed it the lady was less than appreciative. Upon my arrival with my service dog (yes a real trained service dog and yes I’m disabled) I was greeted friendly and courteously and checked in. I also asked and made sure the room was ground level and close to handicapped parking and it was. Upon going to my room heading down the hall a member of staff froze in their steps where ch at the time I didn’t think twice about. Well once I was in the room I received a call from the desk stating he didn’t know I had a service dog, remember the dog was my side at check in, and that I needed to come to the desk for another room? I go to the desk and ask what was the issue and am told they had “other rooms” for dogs. Btw this is a non pet friendly hotel. I ask him what’s the difference from the room I’m in and he says it’s for animals as the are unhygienic (smell, shed and cause allergies) and they wouldn’t be able to use the room for several days to allow it to air out! I asked him don’t they clean after a guest stays and he says yes but dogs are different. I explain to him that this sounds like they’re discriminating against me and he says no but says I need to go to the 3rd floor room at the back of the building! Well eventually he relented because other customers were waiting to be helped!
Stayed 1 night in Nov 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Ramsey

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
From the moment I walked in the surrounding property, inside the whole hotel as I walked to my room, and my room itself smelled like feet and other oders. I took a shower and whatever body wash and hair products they had left me smelling worse than I had before I got in. I didn’t even bother with the free breakfast because I didn’t trust it at that point. I heard at least two rats crawling through the ceiling above me as I slept. Nice staff but the location was really terrible. Best Western needs to do better
Stayed 1 night in Oct 2024

4/10 Poor

Philip

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here!
Ants around the A/C unit, bugs in the bathroom. The room had a stale, almost sewage type smell that was attempted to be covered up by some type of floral scent.
Stayed 3 nights in Oct 2024

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, amenities
Looked shabby and old on outside. Inside was very nice and clean. Renovated. Comfy beds.
Stayed 1 night in Oct 2024

8/10 Good

Donald

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing noteworthy, good location and clean. A little noisy but not a problem. My schedule did not allow me to take advantage of breakfast so I have comments.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
The overall experience was good. They did have a really good breakfast. A lot of items to choose from.
Stayed 1 night in Oct 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great renovation
The rooms were renovated very nicely. Comfortable beds. Breakfast selections were very limited. Need larger cup size for coffee.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

6/10 Okay

Tim

Business traveler
Liked: Cleanliness, staff & service
Not as good as Before
Stayed here twice before and great stay. However, this one was sub par. Shower water temperature continuously drifted from perfect to cooler during duration of showers. Very frustrating. The bed, although comfortable, everytime i sat on bed or got out of bed,, the bed frame support underneath bed made a huge bang noise. Beyond frustrating. May choose another hotel next time
Stayed 2 nights in Oct 2024

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

TAj

Liked: Cleanliness, staff & service, property conditions & facilities
It is a Best Western and you get exactly what you expect from a Best Western. This is not a Hilton or Marriot, and I knew this going in. The bed and pillows were very comfortable, the room was clean and the staff was nice. I would use again.
Stayed 3 nights in Sep 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

HIsham B

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay, but...
The bed, though comfortable, was a bit high—on a frame with some kind of metal surround. Every time I got in and out of bed, it sounded like someone was hitting a gong—weird! My friend's bed, in a different room, did not have the problem. The window sheers in my room needed to be replaced - torn.
Stayed 1 night in Sep 2024

10/10 Excellent

Arlene

Stayed 1 night in Sep 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024