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Holiday Inn Express & Suites New Cumberland, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites New Cumberland, an IHG Hotel

Interior
Point of interest
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
190 Beacon Hill Boulevard, New Cumberland, PA, 17070
  • Yellow Breeches Creek
    2 min walk
  • Susquehanna River
    5 min drive
  • City Island
    7 min drive
  • Harrisburg, PA (HAR-Capital City)
    4 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Accessible Bathtub (Communications)

  • Hill view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, Mobility Accessible (Communications, Mobility, Roll Shwr)

Room, Mobility Accessible (Communications, Mobility, Roll Shwr) | Premium bedding, in-room safe, desk, iron/ironing board

Room, Mobility Accessible (Communications, Mobility, Roll Shwr)

  • Hill view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • Hill view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Comm, Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible Bathtub (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (LEISURE)

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites New Cumberland, an IHG Hotel

New Cumberland hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites New Cumberland, an IHG Hotel offers 83 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Cumberland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites New Cumberland, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express & Suites New Cumberland, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express New Cumberland Hotel
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Hotel Holiday Inn Express & Suites New Cumberland
Holiday Inn Express & Suites New Cumberland New Cumberland
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Holiday Express New Cumberland
Holiday Inn Express Suites New Cumberland
Holiday Inn Express & Suites New Cumberland, an IHG Hotel Hotel

Holiday Inn Express & Suites New Cumberland, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 357 out of 690 reviews" "
Rating 8 - Good. 183 out of 690 reviews" "
Rating 6 - Okay. 87 out of 690 reviews" "
Rating 4 - Poor. 29 out of 690 reviews" "
Rating 2 - Terrible. 34 out of 690 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds, excellent breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family and small children
Room was updated and had nice linens. It was clean and quiet. The breakfast was delicious.
Stayed 1 night in Aug 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
We only stayed one night, but we were very happy with our stay.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Book with Caution!!! Roaches
Im not one to usually write reviews but with this experience I feel the need to do it for others. My family vacation here was completely ruined by the experience we had here we booked for 4 days checked in pretty late the first night everyone showered and went to bed the next day we had breakfast and headed out to Hershey Park we came back that night around 11pm entered our room and noticed roaches next to the microwave I squished it and out came another one and I did the same to it as well, my wife immediately went down to the front desk to let them know what was going on they staff there apologized and offer to move us to different room but the only one available was a single bed and were a family of 4 so we definitely needed a double bed. We declined and was told there really isn't anything else they can do until the manager gets in, around 9 am we tried to get some sleep but I just couldn't I kept watch of my wife and 2 little kids as they were sleeping. Around 2 am out came more roaches much bigger this time we took vides of everything and called the front desk again to let them know and also let them know that we will be checking out and request a full refund. In the morning we spoke to the manager and he apologized and approved the refund we checked out and left, everything in the hotel is old and outdated not up to the holiday inn standard. Staff bein helpful was the only positive thing here. The owners of this hotel needs to get these issues fixed
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
My son and I stayed for three nights and it was extremely comfortable, clean, friendly and helpful staff. The only minor complaint is that the elevator kept breaking down and I am disabled so it made it difficult to take the stairs. I was able to do it, it was just difficult for me. The staff did everything they could to resolve the elevator issues and got us down for check out with our bags. Thank you so much for the caring and kind staff! I will definitely be staying there again as it’s right down the road from my moms house.
Stayed 3 nights in Jul 2024

4/10 Poor

deborah

Stayed 1 night in Aug 2024

10/10 Excellent

Breanca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff was friendly, breakfast was good and the kids loved swimming in the pool.
Stayed 2 nights in Aug 2024

4/10 Poor

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The building and room were nice. There is nothing around the area. It is extremely hot in the stairwell and halls. The elevator was out of order two out of the four days we were there and the walls are paper thin.
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2024

10/10 Excellent

Fernanda, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Choua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some obvious things could be cleaned up such as the boogers on the walls, crumbs and garbage in the bathroom corners could be swept or vacuumed up and the room we stayed in had a lot of stains in the carpet. Aside from this the beds were clean, the facility was nice and the staff friendly.
Stayed 3 nights in Jun 2024

8/10 Good

Pamela, Windham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to stay if you’re planning on visiting Hershey Park. It’s close by the park and many restaurants and stops between.
Stayed 2 nights in Jul 2024

6/10 Okay

ivan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Good spot for one night.
Clean hotel- exception was the hallways. Hallways were dated and dingy. Staff is very welcoming and friendly. Hallway smelled- couldn’t put my finger on what it was- but we but a towel at the bottom of the door to help keep it out of our room. Walls are thin- thankfully the people next to us stopped talking around 10:00 and we were able to sleep peacefully. Good location- easy to find and right off the highway. Beds are uncomfortable- not the standard for IGH. For one night this hotel is a good choice- wouldn’t do longer though.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the consistency with every stay, no matter the location. Very personable & helpful individual.
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nanette

Traveled with family
Liked: Amenities
Property was okay, rugs looked a bit like needed cleaned, but not bad. The pancake making machine was broken. The continental breakfast at Holiday Inn Express is one of my grandchildren’s favorite thus I chose this hotel to stay at. Ended up at a restaurant for breakfast.
Stayed 1 night in Jul 2024

2/10 Terrible

Amy

Stayed 3 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night after a horrendous day. It was quiet and comfortable and I was able to sleep much to my surprise!
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Steven, Sandy

Traveled with family and small children
Liked: Cleanliness, staff & service
The breakfast was great every morning, A lot of noise for the first three days of the stay, but hen the basket ball players went home and got t was very nice for the rest of the stay.
Stayed 6 nights in Jul 2024

8/10 Good

Paula, Norristown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and very clean.
Stayed 3 nights in Jul 2024