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TownePlace Suites York

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites York

Suite, 2 Bedrooms | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Free daily continental breakfast
Indoor pool
Exterior
Studio, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen

Explore the area

Map
2789 Concord Rd, York, PA, 17402
  • York Galleria
    3 min drive
  • Hollywood Casino York
    4 min drive
  • Heritage Hill Golf Course
    5 min drive
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    38 min drive

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 40-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Homewood Suites By Hilton York

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (752)
Homewood Suites By Hilton York

About this property

TownePlace Suites York

York hotel with in-room kitchens
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. Housekeeping is available on request.
TownePlace Suites York offers 101 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

TownePlace Suites York features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a garden, and a picnic area. Onsite parking is available (surcharge).

TownePlace Suites York is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 3.00 per night
  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Hotel York
Towneplace Suites York
TownePlace Suites York Hotel
TownePlace Suites
TownePlace Suites York York
TownePlace Suites York Hotel
TownePlace Suites York Hotel York

TownePlace Suites York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 140 reviews" "
Rating 8 - Good. 29 out of 140 reviews" "
Rating 6 - Okay. 14 out of 140 reviews" "
Rating 4 - Poor. 8 out of 140 reviews" "
Rating 2 - Terrible. 5 out of 140 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHEN, Seaford

Traveled with family
Terrific staff.
Stayed 3 nights in Jul 2024

8/10 Good

Tang

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 8 nights in May 2024

8/10 Good

Joshua

Traveled with family
We stayed in a room with two bedrooms very nice but lots of small stuff that needed to be fixed that seemed to be easy such as shampoo fell off the shower before we got there but they just put on the shelf of shower, small holes, cleaning inconsistent wall was dirty by the table, one light clean one dirty, then after checking out and getting home they charged us for room damage for a light and that was apparently ripped off the bedroom wall but ended up giving us our money back after inquiring about it, overall very nice staff and place just little details that need attention
Stayed 2 nights in May 2024

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Kelly

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor Customer Service and Faulty Charges
We got a handicap-accessible room, which we did not want, and the shower water goes everywhere. The shampoo which was supposed to be permanently anchored to the wall, was on the floor and broken when we entered the room. When we checked out, they said that they had the wrong credit card on file. I paid in advance, but he flagged us down in the parking lot saying I owed $194 for each night. He asked for my credit card, which I instinctively gave him. When I pulled up the reservation on my phone and showed him I already paid, he said he had no choice and ran my card without my permission. I asked for a manager and he said no one was available. I asked for a receipt, and he gave me one that showed I was charged $194 per night but my room rate was $204. he said, "well you got a discount then". I told him no, because I was charged twice. I showed it too him and he said he was fine now that I had been charged and he could not anything about it, he told me speak to the manager and gave me a card. I checked with my credit card company when I got home and only $10 was charged and not $194 per night. This guy clearly did not know what he was doing and I have no idea why $10 was charged because we never bought anything. Now I need to contact my credit card company... We were leaving early because my daughter had been injured in a sports tournament and she sat int he car while we argued about this in pain... will never go to another TownePlace.
Stayed 2 nights in Apr 2024

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in, it took over an hour. The hotel was completely booked due to a few tournaments in town. They only had one employee at the front desk. She as lovely but so overwhelmed!
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Carolina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Dec 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Evelyn

Stayed 1 night in Nov 2023

10/10 Excellent

Francia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Jazmin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dave checked us in & was very welcoming & friendly! The property and room was very clean, lots of restaurants close by.
Stayed 1 night in Aug 2023

10/10 Excellent

Dainna

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really clean and comfortable. The staff was so friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Diana

Disliked: Cleanliness, staff & service, room comfort
It took forever to check in. My husband and I actually went and sat down while she figured it out. There were ants everywhere in the room. Other than that it was fine
Stayed 1 night in May 2023

10/10 Excellent

paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofa”bed” was very hard. Property ran out of bedding for the sofa beds - including pillows!
Stayed 1 night in Apr 2023

10/10 Excellent

NANCY, HOMER

Liked: Cleanliness, staff & service
The gentleman at check in was kind and efficient. My suite is comfortable and well stocked. My grandchildren in the area met me here and enjoyed a swim in the pool and we had pizza together in the breakfast nook. A wonderful stay!
Stayed 1 night in Jan 2023

6/10 Okay

Darrell

Traveled with family
Liked: Staff & service, amenities
We had actually booked a different property in the area with Expedia. They called the evening before our scheduled check-in and said they needed to move us elsewhere. They said it would be at least as good, but it wasn't. The bright spots where check-in, staff-friendliness, parking, and breakfast. The following are areas for improvement: First, the carpet and bathroom were not that well-vacuumed and there was some stuff on the floors. The caulk in the tub looked like it was worn and starting to develop mold in a spot. The plastic shower curtain did not reach the top of the tub and was barely contained by the cloth curtain. The room itself felt a little cramped due to layout and the TV was sideways to the bed and couch. I was also amused to see that they had an I-Home in the room, which takes me back many years. It's USB connection did not work to charge my phone, so don't forget your charging cords. We were tired after a long drive and looked forward to a good night's sleep. I was awakened at 5:30am by clattering and voices in the hall. We should realized that our room was rather close to the breakfast areas and there was a fair bit of noise heard in the room as they prepared for it. It wasn't a horrible stay, but the property seems a bit dated and Marriot should invest in some upgrades.
Stayed 1 night in Oct 2022

8/10 Good

Lorri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2022