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Tru By Hilton Hershey Chocolate Avenue

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Hershey Chocolate Avenue

Reception
Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Indoor pool, sun loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Gym
  • Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
204 Hillcrest Road, Hershey, PA, 17033
  • Hershey Theatre
    17 min walk
  • The Hershey Story Museum
    17 min walk
  • ZooAmerica
    3 min drive
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    16 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Courtyard by Marriott Hershey Chocolate Avenue

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (908)
The price is $314
per night
$348 total
includes taxes & fees
Dec 7 - Dec 8
Courtyard by Marriott Hershey Chocolate Avenue

About this property

Tru By Hilton Hershey Chocolate Avenue

Hershey hotel close to Hersheypark
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Tru By Hilton Hershey Chocolate Avenue offers 112 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Hershey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru By Hilton Hershey Chocolate Avenue features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. Complimentary self parking is available on site.

Tru By Hilton Hershey Chocolate Avenue has designated areas for smoking.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Hershey Hotel
TRU Hilton Hershey
Hotel TRU BY Hilton Hershey Hershey
Hershey TRU BY Hilton Hershey Hotel
Hotel TRU BY Hilton Hershey
TRU BY Hilton Hershey Hershey
TRU Hilton Hotel
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
TRU BY Hilton Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey

Tru By Hilton Hershey Chocolate Avenue Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1010 reviews" "
Rating 8 - Good. 177 out of 1010 reviews" "
Rating 6 - Okay. 52 out of 1010 reviews" "
Rating 4 - Poor. 23 out of 1010 reviews" "
Rating 2 - Terrible. 15 out of 1010 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Fei

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool is a bit small and the water is a little murky but temperature was wonderful. Lots of clean and fresh towels in the room. Breakfast was simple but enough options for kids to choose from. Overall a very nice stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
wonderful service thank you for the hot breakfast me and kiddo enjoyed
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2024

10/10 Excellent

wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very helpful
My stay was great the gentleman at the fromt desk was very nice and helpful there was a nice lady by the front desk and cleaning the front interacted with my daughter was very friendly. I would stay here again with out question
Stayed 1 night in Aug 2024

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service. The staff were extremely helpful and pleasant
Stayed 2 nights in Aug 2024

10/10 Excellent

Wilneatte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and attentive especially during breakfast. Breakfast also had great options. Loved the pancake machine.
Stayed 2 nights in Aug 2024

2/10 Terrible

Robert

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
My son cut his foot on an unsafe tile. I reported to the hotel and a manager was going to get in touch, they never did. I chased on email and no response hence the negative score all over.
Stayed 3 nights in Aug 2024

10/10 Excellent

Terry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Durowaa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was provided.
Stayed 2 nights in Aug 2024

8/10 Good

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Breakfast layout is challenging.
The hotel staff were incredible, and honestly we don't have much bad to say other than we weren't fans of the layout in the lobby. The front desk had food/drinks you could buy on shelves right next to it, which was right next to the breakfast area and games/fun area. These were all in the main entry area. With kids, having those items for purchase right next to the complimentary breakfast was confusing. It was also hard to get my son to focus on breakfast when he was staring at foosball and other games that he could just walk over and play. There were only a few dedicated breakfast tables to eat at, so many people used the nearby sofas/chairs and tables and you can bet with kids they were getting food bits all over the fabric of the sofas. This just didn't make sense to us. And to top it off, the automatic pancake makers seemed to always need fixing. The staff were incredible, trying to keep things clean all the time and fix the pancake makers, but it was a lot for them to stay on top of. Really our complaint is the layout/design which is hard to overcome at this point. The room was fine, nothing over the top but nothing bad either.
Stayed 2 nights in Aug 2024

10/10 Excellent

Weixiao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I was not too fussy for the dispensers in the bathroom.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janak

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good property, friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Akmal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to Hershey Park. Impressed by the fast and convenient contactless check-in. New and clean rooms. I wish they had safe deposit boxes in the rooms, and better breakfast options. Other than that everything else is great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
It is a family friendly hotel and is very close to the major tourist attractions in Hershey!
Stayed 1 night in Aug 2024

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Garvin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, modern, and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place - just get rid of half the guests
it was nice. very friendly staff member assisted us with check-in and provided us a bag with water and snacks. room was nice, everything was comfortable. breakfast was decent, though the pancake maker wasn't really working half the time. my only complaint would be other guests. if none of them were there, it would've been fantastic. or at least thanos it down to 50%, then it'd be pretty serene. maybe i wouldn't have come across a huge turd in the bathroom in the lobby. like a log, just floating, in a bowl. waiting for a chance to go down the river. biding its time, ever so slowly, just...breaking down.. or the very well dressed up blonde kid who wanted some milk and stood there deliberately overflowing the cup and its spill-tray and watching it spread out across the counter with a maniacal glint in his eyes before whispering a tiny 'oops'. but the hotel is great. staff is great. room is great.
Stayed 1 night in Aug 2024

10/10 Excellent

Alisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Hershey Park fun. Fairly new hotel. Clean, fresh rooms. Friendly staff. Easy parking. Good spot!
Stayed 1 night in Aug 2024

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Christine, Rutland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent one night to go to Hershey park. Conveniently located near the park. Basic room, no frills but fit the bill for a one night stay.
Stayed 1 night in Aug 2024

8/10 Good

Debra

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Best stay ever!
It was a wonderful stay the staff were so helpful and friendly and the room was very clean I would highly recommend this hotel to everyone!
Stayed 1 night in Aug 2024

10/10 Excellent

Zyrece

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful. Breakfast was great.
Stayed 3 nights in Aug 2024