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Tru By Hilton Hershey Chocolate Avenue

2.5 star property

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Photo gallery for Tru By Hilton Hershey Chocolate Avenue

Reception
Reception
Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping

Explore the area

Map
204 Hillcrest Road, Hershey, PA, 17033
  • Hershey's Chocolate World
    ‪17 min walk‬
  • Hersheypark
    ‪17 min walk‬
  • Hersheypark Stadium
    ‪3 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(61 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(121 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(13 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Hershey

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1731)
$196 nightly
The price is $196 total
includes taxes & fees
Days Inn by Wyndham Hershey

About this property

Tru By Hilton Hershey Chocolate Avenue

Hershey hotel close to Hersheypark
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Tru By Hilton Hershey Chocolate Avenue offers 112 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Hershey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru By Hilton Hershey Chocolate Avenue features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. Complimentary self parking is available on site.

Tru By Hilton Hershey Chocolate Avenue has designated areas for smoking.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Hershey Hotel
TRU Hilton Hershey
Hotel TRU BY Hilton Hershey Hershey
Hershey TRU BY Hilton Hershey Hotel
Hotel TRU BY Hilton Hershey
TRU BY Hilton Hershey Hershey
TRU Hilton Hotel
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
TRU BY Hilton Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey

Tru By Hilton Hershey Chocolate Avenue Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1003 reviews
Rating 8 - Good. 157 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place overall

The staff was very friendly and helpful. The room was nice, but it was the room I reserved. We arrived very late at night and were given a single king bed instead of the two queen beds I reserved and paid for. Again, we arrived late so that's understandable. The biggest problem that we had was hearing the footsteps of whoever was in the room above us. The lobby was clean, bright, and inviting.
Stayed 3 nights in Apr 2025

6/10 Okay

William

Traveled with partner
Liked: Amenities, property conditions & facilities
Only thing wrong was the price. It’s NOT a 260.00 a night hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Christine, Reston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people above us were really loud and the two kids were jumping all night. This wasn’t Trus fault but the walls are thin.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Lots of room for improvement for guests

One thing is the rooms were to small and no where to put clothes other than leave them in your suitcase. If staying more than a day. We stayed monday thru friday lived out of our suitcases. If sitting on the bed it hurt you legs and the mattresses constantly moved.
Stayed 4 nights in Apr 2025

6/10 Okay

Daniel

Traveled with family and small children, Traveled with partner, Traveled with family
Ok so the place is fine but they're understaffed which left many things less than good. The pool had hair floating in it each day we were there 5 days. They were obviously struggling during breakfast to keep up and stuff was just ok. I believe they all the workers were doing their best but there wasn't enough of them.
Stayed 3 nights in Apr 2025

2/10 Terrible

Chris

Stayed 3 nights in Apr 2025

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose, VIRGINIA BEACH

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in..
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2025

10/10 Excellent

Jadelin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, would stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle, Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine!
Stayed 1 night in Mar 2025

4/10 Poor

Bruce, Butler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small dent on truck when i got it back.
Stayed 3 nights in Mar 2025

8/10 Good

Sebastian

Liked: Staff & service, amenities, property conditions & facilities
They need to revamp all their linens, just too many holes and stains. Otherwise nice stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and good breakfast. Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

ROHIT

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and comfortable stay.
Stayed 1 night in Mar 2025

10/10 Excellent

matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the super uncomfortable beds/pillows given.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Hershey

Centrally located hotel that offered a clean and welcoming environment. Cory and Linda were great at the front desk. Generous free breakfast. Would definitely stay here again. Lots of children staying at the hotel, but once in the room, it was peaceful and quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 1 night in Mar 2025

10/10 Excellent

Briana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern facility, clean rooms, friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025