6/10 Okay
Samantha
Traveled with partner
Jun 25, 2025
Liked: Cleanliness, property conditions & facilities
I travelled here with my boyfriend this past week and we really were excited about this vacation. Honestly, it was fine to stay for our first time in Barbados but if we were to return, we would choose a different property.
To start, the location of the hotel is far on the east coast, where the water is rough and you can only go swimming in the pool. This is our own mistake and we should have read more about the location of the property. Given this though, I feel that the hotel should at least offer a shuttle or bus to the west coast— where we went for our beach days— which was about 22kilometers away. We ended up using PickMeUp, an app similar to Uber and spent $50 each way. The property was beautiful and modern but given the “beachfront” location, this would be essential in having guests being able to enjoy the property for pool days, but also have access to the beaches on the west coast for a day trip.
The staff at the buffet were often rude and we would have to get their attention multiple times for a glass of water or silverware. The staff at the pools and bars were excellent.
The resort was cleanly as a whole, there was no issues with fresh towels or room service cleaning the rooms. It was excellent.
Lastly, we were unaware that we had to make reservations for dinner. The front desk did not let us know when checking in, and we showed up to the Castle View without a reservation. Luckily they had an open table.
Samantha
Stayed 5 nights in Jun 2025