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Classic Lodges The Old Swan Hotel

3.5 star property

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Photo gallery for Classic Lodges The Old Swan Hotel

Exterior
Lobby
Exterior
Property amenity
Gazebo

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
$93
includes taxes & fees
Feb 4 - Feb 5

Explore the area

View in a map
Swan Road, Harrogate, England, HG1 2SR
  • Place, Royal Hall
    ‪2 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪3 min walk‬
  • Place, Harrogate Convention Centre
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪25 min drive‬

Room options

View all photos for Classic Double or Twin Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Classic Double or Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 1937 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Double Room

8.2 out of 10
Very good
(29 reviews)
  • 1937 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 2572 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Single Room

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 1
  • 1 Twin Bed

Executive Double Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Suite

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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  • Restaurant
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About this property

Classic Lodges The Old Swan Hotel

Hotel in Harrogate City Centre
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning, and a 24-hour front desk.
Classic Lodges The Old Swan Hotel offers 136 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Classic Lodges The Old Swan Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Wedgwood Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 15.95 for children
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Classic Lodges The Old Swan Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 406 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tally

Stayed 1 night in Oct 2025

10/10 Excellent

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel. Rooms could do with updating but on the whole a nice hotel with lots of traditional features of a hotel with so much history. Conveniently situated in a quiet area but still only a 5 minute walk from all Harrogate has to offer.
Stayed 1 night in Oct 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sized single room, a little dated but it's an old hotel so I didn't expect a modern room. Lounge bar was very comfy with lots of sofas.
Stayed 1 night in Oct 2025

6/10 Okay

Maureen

Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the Old Swan hotel. The staff were friendly, attentive and check in was quick. Breakfast was lovely and replenished frequently Would definitely stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Anne

Stayed 2 nights in Sep 2025

2/10 Terrible

Lesley-ann

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small with a single bed that rolled around. It was nice to have a bath tub but I thought I had booked and paid for a double bed and I was put in a very tiny room. Didn’t seem like good value for money.
Stayed 1 night in Sep 2025

2/10 Terrible

Craig

Stayed 2 nights in Sep 2025

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities
Room was not fit for human occupation. Terrible damp and mould smells - can still taste that in the back of my throat a week later and we only spent 5 minutes in there before leaving for another hotel. Room looked like it was furnished from a bad charity shop. The most dissappointing thing is that this hotel actually thought it was ok to put people in this room in the first place. We had booked months earlier so they have no excuse. Be very careful with this hotel, because they advertise that the rooms are refurbished, but then they try and put you somewhere that is a total health hazard. Disappointingly, they only refunded just over 50% of the cost (wish we hadn't prepaid). I'm just pleased we got out straight away.
Stayed 2 nights in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Angela

Traveled with family
Beautiful building, lovely spacious room but needed tlc and a new shower curtain !
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Old Swan Hotel Harrogate

Nice location in Harrogate and good sized room and bathroom. Could do with new windows and extractor fan in the bathroom. Drinks and meal a bit on the expensive side. + Carpark on site also a bit pricey but a least you're not having to worry about street parking. Overall a good 6 day break.
Stayed 6 nights in Sep 2025

6/10 Okay

Peter

Stayed 1 night in Sep 2025

8/10 Good

Any

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception, easy check in and room ready early. Breakfast staff pleasant. Room clean. I stayed 2 nights and my towels were changed after 1 use. Very happy customer. Will return. Thankyou
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Traveled with partner
Liked: Amenities
Friendly, efficient and professional staff. Fantastic location, lovely food and comfortable rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a murder mystery and had an excellent time, hotel is in good location with plenty of off street parking
Stayed 1 night in Aug 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service

Disappointing Visit

We have stayed here before and had no issues. This time we had a few problems: the radiators did not work, the bathroom was extremely tight and the sink would not fill; it kept running away. The toilet moved when it was sat on. Additionally the water bottle in the room had already been opened! Very disappointing visit
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean facilities and great choice of breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Fantastic
Stayed 1 night in Aug 2025