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Classic Lodges The Old Swan Hotel

3.5 star property

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Photo gallery for Classic Lodges The Old Swan Hotel

Exterior
Lobby
Gazebo
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
$81
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Swan Road, Harrogate, England, HG1 2SR
  • Place, Royal Hall
    ‪2 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪3 min walk‬
  • Place, Harrogate Convention Centre
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪25 min drive‬

Room options

View all photos for Classic Double or Twin Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Classic Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 1937 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Double Room

8.2 out of 10
Very good
(28 reviews)
  • 1937 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Double or Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 2572 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Single Room

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 1
  • 1 Twin Bed

Executive Double Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Suite

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Classic Lodges The Old Swan Hotel

Hotel in Harrogate City Centre
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning, and a 24-hour front desk.
Classic Lodges The Old Swan Hotel offers 136 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Classic Lodges The Old Swan Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Wedgwood Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 15.95 for children
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Classic Lodges The Old Swan Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 399 out of 1006 reviews
Rating 8 - Good. 352 out of 1006 reviews
Rating 6 - Okay. 162 out of 1006 reviews
Rating 4 - Poor. 59 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Lovely clean hotel in a fantastic position for visit to Harrogate. Breakfast really good, lay out good
Stayed 2 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jill

Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a lovely hotel with lots of history. Upgraded room as wanted the larger room. Didn’t realise this included a large sitting room. It was nice but not needed as we were out and about most of the time. The only downside was our waitress in the food hall for breakfast. She was the most unhelpful and miserable one in there. When I asked for something she basically grunted back. I heard others there also ask for different eggs. Again, she grunted back to them and was really unhelpful. Found her very rude. Also, not much choice for vegetarians for cooked breakfast. Perhaps they could add a choice of vegetarian sausages as they had meat ones. Other than this it was a nice hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Lady Yvonne, Glasgow

Traveled with partner
Liked: Cleanliness
Food selection felt limited in the bar area Room basic but clean
Stayed 1 night in Aug 2025

8/10 Good

Tony

Stayed 2 nights in Aug 2025

8/10 Good

Patricia

Traveled with family
Liked: Property conditions & facilities, room comfort

My super mini break.

Within walking distance to town lots of places to eat and drink. Friendly staff, enjoyed my stay, will book again in future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice Hotel

A very nice hotel. Room clean and good facilities. Decent breakfast with a good choice. Was a bit shocked though at £12 per day car parking charge.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lady Yvonne, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location to meet up with family and to explore the town. Great outside area to sit in as well as a lounge. Staff were friendly. Breakfast was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

The Salvation Army

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

VICTORIA

Disliked: Cleanliness, staff & service, property conditions & facilities

I would avoid. We won't be returning!

A real shame! The write up was good, photos made it look cosy, quaint and rather indulgent. It was far from it! First room was dusty and badly maintained. The room was big but filled with dark un kept furniture which had its day 15 years ago. Small tv (about 10 years old at least), and the decor was depressing. We asked to be moved. A porter turned up with a tee towel, complaining it was the end of his shift...asking us what we wanted cleaning. We were far from impressed. Eventually a very scruffy front of house found us an alternative room, after a threat of us walking out. Breakfast just awful. Cold food, terrible coffee and worse service. We didnt return during our stay. If you do go..watch out for the £12 per night parking, the 12.5% service fee added to every bill...oh and card only transactions. Harrogate is fabulous and with such a huge amount of competition this hotel just has to do better! Needless to say, we will not be returning.
Stayed 4 nights in Jul 2025

10/10 Excellent

marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel and looking forward to my next visit. Thank you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eleni

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel booked for a wedding.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 4 nights in Jul 2025

6/10 Okay

Dr Mathew

Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, fantastic room

Absolutely fantastic room, we had a suite. Great location. Good choice for breakfast, although the hot buffet was a bit cold
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Single room was very spacious. Bathroom too. Bed comfortable. The hotel is very near the town centre and Valley Gardens so could walk in easily in c5mins. Despite this it is in a very quiet location. There is ample parking but a bit pricey.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for the Great Yorkshire Show
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely nhitel for a night out in Harrogate.

Stayed 1 night in Jul 2025

8/10 Good

Trevor

Liked: Staff & service
Stayed 1 night in Jul 2025