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Crowne Plaza Harrogate by IHG

4.0 star property

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Photo gallery for Crowne Plaza Harrogate by IHG

Serves lunch and dinner
Reception hall
Lobby sitting area
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Room service
$91
includes taxes & fees
Oct 23 - Oct 24

Explore the area

View in a map
Kings Road, Harrogate, England, HG1 1XX
  • Place, Harrogate Convention Centre
    ‪2 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪6 min walk‬
  • Place, RHS Garden Harlow Carr
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Club Lounge Access (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Club Lounge Access (High Floor)

8.0 out of 10
Very good
(1 review)
  • 347 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Twin Beds (High Floor)

9.4 out of 10
Exceptional
(9 reviews)
  • 247 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

City view

Standard Room, 1 Queen Bed (High Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Super King, High Floor)

City view

Premium Room, 1 King Bed (Super King, High Floor)

9.2 out of 10
Wonderful
(51 reviews)
  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

City view

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Super King)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Club Lounge Access (Super King)

8.8 out of 10
Excellent
(15 reviews)
  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

City view

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

City view

Standard Room

8.8 out of 10
Excellent
(35 reviews)
  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Double Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Club Lounge Access

9.2 out of 10
Wonderful
(5 reviews)
  • 347 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

City view

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Double Bed

View all photos for Premium Room, 1 King Bed (Super King)

City view

Premium Room, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(56 reviews)
  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Twin Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 247 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Crowne Plaza Harrogate by IHG

4-star hotel in Harrogate City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Crowne Plaza Harrogate by IHG offers 214 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. 32-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 6705 square feet (623 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Harrogate by IHG is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Springs Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner.
Springs Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Springs Bar
  • Springs Restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • 6,705 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (31 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 for adults and GBP 6 for children
  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harrogate Holiday Inn
Holiday Inn Harrogate
Holiday Inn Hotel Harrogate
Holiday Hotel Harrogate
Holiday Inn Harrogate, Yorkshire
Holiday Inn Harrogate Hotel
Crowne Plaza Harrogate Hotel
Crowne Plaza Harrogate
Crowne Plaza Harrogate by IHG Hotel
Crowne Plaza Harrogate an IHG Hotel
Crowne Plaza Harrogate by IHG Harrogate
Crowne Plaza Harrogate by IHG Hotel Harrogate

Crowne Plaza Harrogate by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 785 out of 1228 reviews
Rating 8 - Good. 318 out of 1228 reviews
Rating 6 - Okay. 72 out of 1228 reviews
Rating 4 - Poor. 30 out of 1228 reviews
Rating 2 - Terrible. 23 out of 1228 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gorajala

Stayed 1 night in Jun 2025

8/10 Good

punam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Used as a base for convention centre , very convenient. Nice big comfy room and bed
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as good as some other Crowne Plazas I have stayed in and rooms basic but looking a bit tired. Breakfast excellent and good choice of food and beverages. Convenient for the town centre.
Stayed 1 night in Jun 2025

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

2/10 Terrible

kathleen

Poor review, purely because I had no idea CASH payments are refused in this hotel. This hotel practice should be loud hailer-ed so that cash advocates such as myself have the choice to book elsewhere before booking fees are taken.
Stayed 2 nights in Jun 2025

8/10 Good

Bev

Liked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this hotel many times over the years when visiting family. On this occasion it was shortly after my wife had an operation. The staff were helpful in providing a room close to the lift and were keen to ensure that everything was okay for us. The only downside was that in booking a second room for our daughter we were charged for 2 breakfasts (no option for a single) by Hotels.com - not the policy of the hotel we were told. In future we would not pre-order breakfast and pay at the hotel.
Stayed 1 night in Jun 2025

8/10 Good

Raymond

Liked: Property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Howard

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was rather "long winded" but the hotel and staff were magnificent!! We also found the breakfasts and evening meals excellent quality and good value. Many thanks!
Stayed 2 nights in Jun 2025

8/10 Good

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel in an ideal position for exploring Harrogate. Choice of food available was very good and the staff were very friendly and always willing to help. The only downsides were the scaffolding around the building and that the council decided to re-surface the road last night.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

6/10 Okay

Steven, Cape Town

Traveled with partner
Liked: Amenities
Visited 8 months ago and the exterior scaffolding is still there: not sure what’s supposed to happen but whatever it is it’s slow. Hotel felt a little bit run down this time: stained carpets, relentlessly grey interior and shower pressure was poor (had to move from 11th floor to 8th to get barely adequate water pressure. Staff remain excellent though: on the ball and helpful. Moved us instantly with no fuss. Breakfast was pretty good too (didn’t dine in: loads of good restaurants within walking distance). Good but not great this time IMHO. Rooms need a bit of a refresh.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, from great staff. Lovely clean and spacious room for 3 adults, and access to the club lounge was just the icing on the cake - what a lovely idea.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in Jun 2025

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No mention when booking of the hotel being a building site, i would not have booked if i had been told. I complained anout the noise on first day but had no response. Final insult on leaving they tried to charge me twice for parking
Stayed 2 nights in Jun 2025

10/10 Excellent

Sue

Stayed 1 night in Jun 2025

4/10 Poor

Steve

Disliked: Staff & service, property conditions & facilities
Hotel is a building site, windows netted over fans running 24 hrs a day stopping sleep. Place needs urgent refurb, compained to manager and heard nothing
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, amenities
Good location. Nice and clean. Pleasant and helpful staff although Receptionist was unclear whether Kent was in England (Lol). Directions to the hotel car park rather than the Conference Centre is not clear.
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! staff lovely . The only criticism is the shower screen so I wet the floor
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay.
Stayed 1 night in Jun 2025