Crowne Plaza Harrogate by IHG

4.0 star property

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Photo gallery for Crowne Plaza Harrogate by IHG

City view
Lobby sitting area
Point of interest
Reception hall
Serves lunch and dinner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Kings Road, Harrogate, England, HG1 1XX
  • Harrogate Convention Centre
    ‪2 min walk‬
  • Turkish Baths and Health Spa
    ‪5 min walk‬
  • RHS Garden Harlow Carr
    ‪5 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪35 min drive‬

Room options

Suite, 1 Bedroom, Business Lounge Access (High Floor)

  • 347 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Twin Beds (High Floor)

  • 247 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed (High Floor)

  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed (Super King, High Floor)

  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, Business Lounge Access (Super King)

  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Double Bed

Suite, 1 Bedroom, Business Lounge Access (Super King)

  • 347 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Double Bed

Premium Room, 1 King Bed (Super King)

  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Twin Beds

  • 247 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Crowne Plaza Harrogate by IHG

4-star hotel in Harrogate City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Crowne Plaza Harrogate by IHG offers 214 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. 32-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 6705 square feet (623 square meters) include conference space. This eco-certified hotel also offers a fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Harrogate by IHG is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Springs Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner.
Springs Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Springs Bar
  • Springs Restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • 6,705 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (31 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 for adults and GBP 6 for children
  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harrogate Holiday Inn
Holiday Inn Harrogate
Holiday Inn Hotel Harrogate
Holiday Hotel Harrogate
Holiday Inn Harrogate, Yorkshire
Holiday Inn Harrogate Hotel
Crowne Plaza Harrogate Hotel
Crowne Plaza Harrogate
Crowne Plaza Harrogate by IHG Hotel
Crowne Plaza Harrogate an IHG Hotel
Crowne Plaza Harrogate by IHG Harrogate
Crowne Plaza Harrogate by IHG Hotel Harrogate

Crowne Plaza Harrogate by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 758 out of 1164 reviews
Rating 8 - Good. 292 out of 1164 reviews
Rating 6 - Okay. 67 out of 1164 reviews
Rating 4 - Poor. 27 out of 1164 reviews
Rating 2 - Terrible. 20 out of 1164 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff
Stayed 1 night in Dec 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good until thecwater stopped running.
All was great until thwater stopped fliwing on our last morning, no shower or teeth cleaning. Staff were very appologetic.
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except no hot water for a shower on last morning Only cold water - only drips out of the hot water setting and the tap in the sink.
Stayed 2 nights in Dec 2024

10/10 Excellent

edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was building work otherwi se I would have given full marks
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Great choice for staying in Harrogate in terms of value, quality and location
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Great central hotel
Central hotel. Stayed one night Christmas shopping. Hotel bar staff very friendly also breakfast , full English, warm and well cooked. Will return.
Stayed 1 night in Dec 2024

4/10 Poor

Saleh

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly staff; well appointed, clean room; good food (breakfast and evening meals); very convenient for town centre shopping, rail and bus stations; on site car parking; all contributed to a thoroughly enjoyable stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Anne

Stayed 2 nights in Dec 2024

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Harrogate
Great Sunday night stay, club room access great nice and relaxing wine very nice. Great room overall very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel, lovely room, fantastic staff, good food
Stayed 1 night in Dec 2024

4/10 Poor

Dawn

Traveled with group
Disliked: Staff & service
Poor staff
female on reception could not have cared less about her job or the customers checking in and she didnt explain anything and had no interest in her role but on the flip side when i checked out the next morning the young man was very friendly and helpful. there was not enough staff in the bar serving and one of the older bar staff was just bossing the other ones around which was uncomfortable to watch, the bar was not even busy in fairness
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Lauraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once inside hotel, it was lovely. It smelled wonderful as we entered reception. On the outside, rough and unsightly- scaffolding-We realise this may be necessary but you asked! The reception area was warm and friendly as was the staff greeting. Room was a good size. The noise outside kept one of us awake most of the night- think it may have been a generator or fan unit possibly. Bed and pillows were very comfy. Basic amenities were available plus slippers. Breakfast was tasty and the choice was vast. However, food went cold before I had the chance to finish it- maybe because air con was cool- not sure but the other person was fine.
Stayed 1 night in Dec 2024

6/10 Okay

Philip

Business traveler
Frustrating
Booking in was a nightmare. So many forms to fill in. Not making any sense. Then the payment had to be on a credit card which I do not have. What is wrong with a Debit Card
Stayed 1 night in Dec 2024

10/10 Excellent

Grant

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay great check in and car park odeal for Christmas market and shopping
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Put soap near the bath please.
Enjoyed our stay. Only complaint: When I had abath I couldn't reach the soap.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jo

Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant enough place for a short stay
Very helpful young man checked us in & gave us early access to our rooms. The reception area is pleasant as is the Springs Bar. Rooms are adequate & generally clean but, as is common in so many hotel room the hoover does not clean the carpet edges well. Comfortable bed but terrible pillows & the duvet is too narrow. Yet to try the restaurant as there are many excellent restaurants nearby ( Vivido was really good)
Stayed 1 night in Nov 2024