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DoubleTree by Hilton Harrogate Majestic Hotel & Spa

4.0 star property

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Photo gallery for DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Exterior
Property amenity
Serves lunch, dinner, and happy hour
Outdoor spa tub
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool

Explore the area

Map
Ripon Road, Harrogate, England, HG1 2HU
  • Turkish Baths and Health Spa
    ‪5 min walk‬
  • Harrogate Convention Centre
    ‪6 min walk‬
  • Harrogate Theatre
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪29 min drive‬

Room options

View all photos for Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, travel crib

Cosy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, travel crib

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Bathtub)

Room, 1 King Bed (Bathtub) | View from room

Room, 1 King Bed (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Beds

Superior Double Room, 2 Beds | In-room safe, desk, iron/ironing board, travel crib

Superior Double Room, 2 Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior King Room, 2 Beds

Superior King Room, 2 Beds | In-room safe, desk, iron/ironing board, travel crib

Superior King Room, 2 Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, iron/ironing board, travel crib

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, travel crib

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, travel crib

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, iron/ironing board, travel crib

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

DoubleTree by Hilton Harrogate Majestic Hotel & Spa

4-star hotel in Harrogate City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers 184 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Harrogate hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, DoubleTree by Hilton Harrogate Majestic Hotel & Spa features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 157 square feet (15 square meters) include a conference center. This Victorian hotel also offers a hot tub, a sauna, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

DoubleTree by Hilton Harrogate Majestic Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Carters - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Frederick's - This cocktail bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Italian, Polish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 15 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Carters
  • Frederick's

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference center (157 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1901
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 99 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 15 per night (in/out privileges)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed facilities fee covers access to the spa and indoor pool for 120 minutes per person.
Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 5 PM to 7 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Majestic Harrogate
Majestic Hotel Harrogate
The Majestic Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Harrogate

DoubleTree by Hilton Harrogate Majestic Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Shameem

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Helen

Stayed 1 night in Dec 2024

6/10 Okay

Ping T

Traveled with family
Disliked: Staff & service
Poor house keeping
The housekeeping is poor. The is no shower gel in the bathroom! I have to call to fill up. Even so took a long time
Stayed 2 nights in Dec 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Knops

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great stay! Close to everything and the rooms are huge
Stayed 1 night in Nov 2024

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, only fault well not a fault but inconvenience really, they wanted to charge £10 per person for bath robe and slippers, which I did not pay as the hotel we stayed at night before gave them out free. Very inconvenient when using the spa facilities! Apart from that it was a beautiful hotel and we would stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Harrogate
Very friendly staff, great facilities and right in the centre of town
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas night treat
Nice and warm hotel. Pool facilities very good. Breakfast excellent. Will return again.
Stayed 1 night in Dec 2024

10/10 Excellent

Mr Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Steven, Chesterfield

Stayed 2 nights in Nov 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tamara

Not a great experience at all
Sadly the hotel was overcrowded the first night with a special event. The atmosphere was pretty chaotic and not the “spa” type experience you’d expect. Also the wine glasses were filthy, I had to ask for a new glass 3 times as all were dirty. Not ideal. The spa pool was cold and jacuzzi not working also we were only given a very short “complimentary” period to be able to use the spa facilities and weren’t given spa robes /towel or slippers/flip flops. We only used the facilities for 15mins as we’re quite disappointed with it overall. Definitely wouldn’t pay extra to use these facilities.
Stayed 2 nights in Dec 2024

4/10 Poor

Peter.

Traveled with group
Dreadful service in the restaurant
The service in the dining room for the evening meal was poor, unprofessional and on one occasion rude. The temperature in the dining room was cool and when we mentioned this to the staff member taking us to the table responded by telling us “you can’t please everyone!”. We had to wait 20 from being seated for someone to take our drinks order. When the waitress eventually stopped talking to an off duty colleague she was very off hand even rudely corrected my pronunciation of a menu item. There was at least 20-30 minutes between courses. Two of the 4 mains arrived first the the other two mains were not we ordered so the waiter then wandered around the room to find who had ordered them before returning to the kitchen to get the correct order. Following completion of our mains it was at least 35 minutes before someone came to remove the dirty dishes but left one, saying he would be back but failed to return. We had to eventually try to attract the attention of a staff member to be given a desert menu and he made a flippant remark about how busy he was as an excuse for not giving us one earlier. We then had to wait even longer when we asked for the bill as the waitress was again having a conversation with her colleagues rather than attending to guests. So overall a very poor experience and obviously declined to pay the service charge. We did report this to the front of house manager on duty who said she would pass on our observations to the management team but no response
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Amazing stay, love it every time we come. We come every December as a yearly tradition
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room was very underwhelming The room was for someone with disabilities as we had emergency pull cords and the sink was just above knee height. Windows didn’t close properly so could hear the wind whistling through. The staff used toilet paper to stop the draft. And after the morning shower we had a smell of drains in the room. Not very good value for the money.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Rooms are very comfortable and clean. Staff are very polite, friendly and helpful. Breakfast was delicious. Wish could stay more often.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location
Nice hotel in a great location. The staff were nice and friendly and help full. The gym is small which was the only down point.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are very tied and a bit noisy
Stayed 1 night in Nov 2024

8/10 Good

Angus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda Fay

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating when I had to unexpectedly stay another night. Friendly helpful staff. Very enjoyable stay. Looking forward to booking again next year!
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Alex

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing and poor condition.
Room was dirty, chairs where covered in make up, the shower was blocked, we booked the superior king double room, should have had two king beds only had one and a small double. The food was cold or raw. Poor service overall very disappointed for a double tree.
Stayed 1 night in Nov 2024