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Candlewood Suites Hartford Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Room amenity
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • XL Center
    ‪11 min walk‬
  • Xfinity Theatre
    ‪12 min walk‬
  • Connecticut Convention Center
    ‪15 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Hartford/East Hartford

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1000)
The price is $146
per night
$167 total
includes taxes & fees
May 15 - May 16
Hampton Inn & Suites Hartford/East Hartford

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel in Downtown Hartford
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 650 square feet (60 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Candlewood Suites Hartford Downtown by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 335 out of 768 reviews
Rating 8 - Good. 226 out of 768 reviews
Rating 6 - Okay. 101 out of 768 reviews
Rating 4 - Poor. 46 out of 768 reviews
Rating 2 - Terrible. 60 out of 768 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Grissell

Stayed 1 night in Jan 2025

6/10 Okay

Anil, New Delhi

Business traveler
Liked: Cleanliness, staff & service
Property near to downtown but close to nowhere. Limited toiletries.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2025

2/10 Terrible

Lourdes

Disliked: Cleanliness, staff & service
The room I stood in was not properly cleaned. I took photos. When asked to speak to a manager he was not available.
Stayed 3 nights in Jan 2025

6/10 Okay

Jill

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean.
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Room comfort

Noisy

Hotel is very loud it was very difficult sleeping lots of footsteps above could hear conversation in the next room . Toilets flushing , refrigerator made so much noise. They only have 1 luggage cart . Come on get a few luggage carts.
Stayed 2 nights in Jan 2025

8/10 Good

Jean Marie Vianney

Business traveler
The bathroom could’ve been cleaner than that
Stayed 1 night in Jan 2025

8/10 Good

Aegis

Stayed 2 nights in Jan 2025

2/10 Terrible

Tim, Lasalle

Stayed 3 nights in Jan 2025

10/10 Excellent

Tacarra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk both young ladies was very helpful and friendly and room.was very very clean and relaxing and homie and i will be back to visit
Stayed 2 nights in Dec 2024

8/10 Good

Adeyinka

Stayed 1 night in Dec 2024

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sean

Stayed 1 night in Dec 2024

6/10 Okay

Majid

close to downtown
Stayed 1 night in Dec 2024

6/10 Okay

Jackie

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

One and Done

We stayed here for one night and will not here again when traveling to the Hartford area. The beds were very uncomfortable, the bathroom sink didn't drain properly, the area the TV sat on very very dirty and dusty and we were short towels. Usually you get 4 we only had 2. There was no shampoo or body wash. When we called down we were told we had to come down and get the items and that there should be a holder in the shower that held all three. I told them there was no holder so Inwas handed a bottle. As you can see from the picture there was no holder. There was room service but it was not available and this review will not allow me to upload pictures of the sink and shower area.
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room conditions were more run down than expected.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Traveled with family
Stayed 1 night in Dec 2024

8/10 Good

Shug

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Nov 2024

2/10 Terrible

Roger

Traveled with group
Empty hotel yet charged me $50 for 1 hr early check in. I had been dropped off and it was freezing outside. Down with Expedia
Stayed 1 night in Dec 2024

6/10 Okay

Kemar

Stayed 1 night in Dec 2024

10/10 Excellent

Job

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Myrna

Liked: Cleanliness, staff & service, room comfort

Ok

It was okay for a couple of nights, room had a well equipped kitchen and ample space. The area is a bit sketchy. I’d propably stay somewhere else next time. The morning I left there was a car in the parking lot with a broken window and glass scattered on the floor.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2024