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Candlewood Suites Hartford Downtown by IHG

2.5 star property

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Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Property amenity
Interior
Room amenity
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
$148
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
370 Market Street, Hartford, CT, 06120
  • Xfinity Theatre
    ‪13 min walk‬
  • XL Center
    ‪13 min walk‬
  • Connecticut Convention Center
    ‪14 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Hartford Downtown by IHG

Hotel in Downtown Hartford
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 650 square feet (60 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Candlewood Suites Hartford Downtown by IHG is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 381 out of 846 reviews
Rating 8 - Good. 240 out of 846 reviews
Rating 6 - Okay. 110 out of 846 reviews
Rating 4 - Poor. 52 out of 846 reviews
Rating 2 - Terrible. 63 out of 846 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brielle

Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we needed and close to some great downtown restaurants
Stayed 1 night in May 2025

6/10 Okay

Therese

Traveled with group
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Roman property were clean
Stayed 1 night in May 2025

10/10 Excellent

janet

Stayed 1 night in May 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Jill

Liked: Cleanliness, staff & service
Gym was not as pictured . No treadmill very sparse equipment. Breaker tripped twice while we were there . It is close to downtown so walkable to many things.
Stayed 3 nights in May 2025

6/10 Okay

Noah

Disliked: Staff & service, property conditions & facilities
I’m not super picky. But If i had the choice i wouldn’t stay at this particular hotel again.
Stayed 4 nights in May 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one night, but it a great stay
Stayed 1 night in May 2025

10/10 Excellent

Petra, Lewiston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have loved having a breakfast - but we had free laundry facilities which I have never had a hotel before. And there was an entire kitchen in the room which was greatly appreciated. Thank you for a wonderful stay!
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The people/person is the room next to mine had the tv on very loudly right up until about 3am. I finally fell asleep and tv was going again at 7am. When I first arrived there was no one at the front desk, so I wait a little while. Then I read that at 11am doors are locked so I did t calm down to complain because the front-desk was seemed to be light on personal. I left exhausted.
Stayed 1 night in May 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
not really within walking distance to much
Stayed 2 nights in May 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Thomas, Swampscott

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was great/terrific young woman at front desk. Short stay was very good as well.
Stayed 1 night in May 2025

8/10 Good

Luis

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice just wish they were more restaurants around the hotel you can walk to.
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice inexpensive hotel w/kitchette.

The hotel is fairly inexpensive in comparison to other downtown hotels. The staff was very accommadating. My only criticism was that i wanted to leave a day early and they said they would have to charge for that day. If i would have made a longer reservation they would have only charged 1 nite. Also the kitchenette, was very well appointed. I would stay again for the proce and accomadations.
Stayed 4 nights in Apr 2025

10/10 Excellent

Legacie lece

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Apr 2025

10/10 Excellent

Marvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s clean
Stayed 1 night in Apr 2025

6/10 Okay

Gregg, Elmore

Stayed 3 nights in Apr 2025

6/10 Okay

Charles

Business traveler
Liked: Room comfort
Stayed 4 nights in Apr 2025