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Candlewood Suites Hartford Downtown, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Hartford Downtown, an IHG Hotel

Exterior
Exterior
Room amenity
Premium bedding, pillowtop beds, desk, laptop workspace
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Kitchen
  • Air conditioning

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • Dunkin' Donuts Park
    4 min walk
  • XL Center
    12 min walk
  • Connecticut Science Center
    12 min walk
  • Hartford, CT (HFD-Hartford - Brainard)
    9 min drive

Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Hartford Downtown, an IHG Hotel

Hotel in Downtown Hartford
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Hartford Downtown, an IHG Hotel offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 650 square feet (60 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Candlewood Suites Hartford Downtown, an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel
Candlewood Suites Hartford Downtown, an IHG Hotel Hartford
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel Hartford

Candlewood Suites Hartford Downtown, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 311 out of 716 reviews" "
Rating 8 - Good. 212 out of 716 reviews" "
Rating 6 - Okay. 92 out of 716 reviews" "
Rating 4 - Poor. 44 out of 716 reviews" "
Rating 2 - Terrible. 57 out of 716 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shafqat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

George

Stayed 1 night in Sep 2024

10/10 Excellent

Azita

Stayed 1 night in Sep 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Quick walk to XL Center! Worth it!
Stayed 1 night in Sep 2024

2/10 Terrible

Charles

Business traveler, Traveled with family
Rude ladies at front desk. Gave attitude when asked for an extra pillow. Area around the hotel is extremely dangerous and not safe. Warning signs all over the property it’s not their responsibility if you get robbed. We left two days early because of the safety concern and they charged us 180$ for early check out fee. Stay away!
Stayed 4 nights in Sep 2024

10/10 Excellent

Lucretia

Business traveler
Liked: Cleanliness, staff & service
The staff was friendly and helpful. The only things didn’t like was where the hotel was located. It was very remote and not within walking distance of restaurants.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service
Just ok
The hotel lobby was well kept. Staff was AMAZING. The room was ok. A couple of stains on the bedding. The linen was white. Cloth shower curtain with out a water proof liner and it was too short for the tub. The hallways were dark. The hotel was quiet.
Stayed 1 night in Sep 2024

6/10 Okay

Rohan

Stayed 1 night in Aug 2024

10/10 Excellent

Delicia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, we would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Stayed 2 nights in Sep 2024

8/10 Good

Taneisa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good hotel if you like the heavy smell of pot and thin walls so you can hear conversations from the next room. The premises of the hotel weee not clean either.
Stayed 1 night in Sep 2024

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Sep 2024

6/10 Okay

Angela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not worth the money. Bathroom shower/tub not clean. Front lobby smelled like sewage. Definitely not worth the money.
Stayed 2 nights in Sep 2024

8/10 Good

Sarah

Liked: Staff & service
It was chill
Stayed 1 night in Sep 2024

2/10 Terrible

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Aug 2024

2/10 Terrible

Alexa

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
The staff was very despotic, they never came up to give me cleaning service. I was in that situation for 4 days. I didn't receive cleaning and they were very restricted in giving out towels.
Stayed 2 nights in Sep 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Xfinity center!
Stayed 1 night in Aug 2024

10/10 Excellent

Sonal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is cool.
Stayed 1 night in Aug 2024

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024