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DoubleTree by Hilton Hartford - Bradley Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hartford - Bradley Airport

Indoor pool
Exterior
Reception
Bar (on property)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$139
includes taxes & fees
Dec 30 - Dec 31

Explore the area

View in a map
16 Ella T. Grasso Turnpike, Windsor Locks, CT, 06096
  • Place, Farmington River
    ‪3 min drive‬
  • Place, PeoplesBank Arena
    ‪13 min drive‬
  • Place, Connecticut Convention Center
    ‪14 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe 2 Doubles

Deluxe 2 Doubles | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe 2 Doubles

7.2 out of 10
Good
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for One Double Bed, Non-Smoking, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

One Double Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | TV

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

TV

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room With 1 Double Bed, Mobility/Hearing Accessible Roll In Shower-Non Smoking

  • Sleeps 2

Room With 1 Double Bed And Bathtub-Mobility/Hearing Accessible-Non Smoking

  • Sleeps 2

Guest Room With 2 Double Beds-Non-Smoking

  • Sleeps 4

1 King Mobility/Hearing Accessible with Tub-Non-Smoking

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 3

View all photos for Two-Room King Suite-Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Double Bed Room

  • Sleeps 2

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Living area | TV

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Accessible Double Room

  • Sleeps 2

View all photos for Deluxe 1 King

TV

Deluxe 1 King

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Springhill Suites Marriott Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Free WiFi
4.3 out of 5, Excellent, 1,000 reviews
Springhill Suites Marriott Airport

About this property

DoubleTree by Hilton Hartford - Bradley Airport

4-star Windsor Locks hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
DoubleTree by Hilton Hartford - Bradley Airport offers 202 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Hartford - Bradley Airport features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 4000 square feet (360 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Full breakfasts are available for a surcharge and are served each morning.
Shade Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (USD 60 per week)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 11.69 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shade Bar and Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1985

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 11.69 per person
  • Extended parking fee: USD 60 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Bradley
DoubleTree Hilton Bradley Airport
DoubleTree by Hilton Hartford - Bradley Airport Hotel
DoubleTree Hilton Hotel Hartford Bradley Airport
DoubleTree Hilton Hotel Hartford Bradley Airport Windsor Locks
DoubleTree by Hilton Hartford - Bradley Airport Windsor Locks

DoubleTree by Hilton Hartford - Bradley Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 504 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A couple minor issues but overall an A.

When I arrived in my room, I found that the maid had not removed the takeout from the refrigerator of the last guest. Also, the toilet seat was very loose, and someone could easily fallen on the floor. I was hungry so I went down to the front desk and let them know, then i had dinner in the hotel restaurant. When I went back to my room about 45 min later, everything was taken care of. Great service.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Shelby

Traveled with partner
Liked: Cleanliness, staff & service
Heavily disappointed in the breakfast. Was the typical fair you’d find at any other hotel but we were unaware it was ~$20 per person until after we had food on our plates as no staff were in sight and postage of said information was lacking.
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

6/10 Okay

Antonieta

Traveled with partner
Disliked: Cleanliness, amenities
Room was not clean upon my check-in. They ended up checking someone else in my room so I had to wait another 25 minutes for them to get me a new room. Staff was complaining about being tired and ready to go home in front of customers which was unprofessional.
Stayed 1 night in Sep 2025

10/10 Excellent

Jackeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly. Would stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and recently remodeled. Are around it is so so
Stayed 1 night in Sep 2025

2/10 Terrible

Aubrey

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived, we had to ask for new sheets because the sheets were dirty. Upon check out, were rushed out of our room before 12pm. Maintenance constantly knocked at our door at 8am, 9am and 10am when check out was at 12pm. I feel very slighted by this hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Room comfort

Buzzing sound in the room

buzzing sound in the room all day and night
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Room comfort

Annoying buzzing sound in the room

Buzzing sound in the room all day and night.
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities

Poor shower water pressure

Shower has pitifully weak water pressure. Seems Hotels.com does not get the rooms that are in the best overall working condition. Or, Double Tree at BDL (Hartford) is in financial trouble. Airport Shuttle service is supreme.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable

Very clean and comfortable. Close to the airport, but not so close that it was too noisy.
Stayed 1 night in Sep 2025

6/10 Okay

Daarina

Disliked: Cleanliness, room comfort

I expected more from a Hilton

This hotel was not what I felt like a Hilton should be. I just stayed in a Hilton in Miami a couple of months ago and it was nice. This hotel needs to be remodeled. The shower was nice, but I don’t feel I had a lot of room on the sink. The bathroom stunk, so I asked them to change the shower curtain, which they did which fixed the smell. Also, the air conditioning was really loud so I had to turn it off and just open the window which only opens about 6 inches. I’m glad I came in September so the breeze that came in was cool. also, I’m real sensitive and I can tell when things are dusty or if sheets have not been changed because I get itchy. I was a little itchy in the bed. Also, I reserved a room with a king bed & the bed in my room was a full. The receptionist stated they didn’t have any king beds, just queens…that bed was not a queen. I was not comfortable during the stay. Not sure I would stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities
hotel is fine for an overnight near the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Hector, San Pedro Garza Garcia

Stayed 1 night in Sep 2025

4/10 Poor

Paul

Disliked: Amenities
1. We started off on the wrong foot with check in. I had to wait for the check-in person to finish his very important conversation with his work buddy before he asked me what I needed. No friendly welcome may I help you? BTW that was Friday night around 8:30 pm. 2. When I couldn’t get into the room, I was told to “push harder”. He barely looked up from his phone and never made eye contact. It must have been terribly annoying for him. I had to actually use my body weight to push the door open. 3. My room had a thin connector door to the adjacent room and they were playing loud music videos. I returned to the front desk & asked for a better room. They told me they would call and ask the volume be turned down. After 10 minutes still loud. Now it’s after 9, I went back and insisted on a better room which I got after insisting, firmly. No negotiation. 4. free breakfast with booking? They were not even sure what time it was! When I got to breakfast I had to go and get a coupon. First time I ever had to ask for what was guaranteed. 5. Not sure why no microwaves in the rooms? 1 very cheap and old microwave per floor. 6.ice machine on 4th floor broken. Had to go to another floor to get ice. Curious how long that’s been broken. 7. Saturday and Sunday AM staff very pleasant, courteous, respectful, asking me if I had what I needed, smiled, made eye contact. 8. Not sure why my room, bathroom and bed was not made after my first night? 9. Won’t ever return there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle

Stayed 1 night in Aug 2025

10/10 Excellent

Kacie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jazmin Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025