Best Western Manchester

2.5 star property

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Photo gallery for Best Western Manchester

Lobby
Lobby
Property amenity
Exterior
Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services
$110
includes taxes & fees
Oct 16 - Oct 17

Explore the area

View in a map
20 Taylor Street, Manchester, CT, 06042
  • Shoppes at Buckland Hills
    ‪4 min drive‬
  • Manchester Memorial Hospital
    ‪4 min drive‬
  • Wickham Park
    ‪5 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Best Western Manchester

Manchester hotel with free in-room WiFi
A conference center, a microwave in a common area, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and an arcade/game room are onsite. Housekeeping is available on request.
Best Western Manchester offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and 3 meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and express check-out. Complimentary self parking is available on site, along with a car charging station. Guests can use the health club at a partner property.

Best Western Manchester is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Air hockey
  • Arcade/game room
  • Games

Family friendly

  • Arcade/game room
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between midnight and noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Baymont Inn Hartford
Baymont Inn Manchester Hartford CT Hotel
Baymont Inn Hartford Hotel Manchester
Baymont Inn Manchester
Baymont Inn Manchester Hartford
Manchester Hartford
Baymont Inn Manchester Hartford Hotel
Baymont Inn Manchester Hartford CT
Baymont Wyndham Manchester Hartford CT Hotel
Baymont Wyndham Hartford Hotel
Baymont Wyndham Manchester Hartford CT
Baymont Wyndham Hartford
Baymont Inn & Suites Manchester Hotel Manchester
Baymont Inn And Suites Manchester
Manchester Inn Suites
Best Western Manchester Hotel
Best Western Manchester Manchester
Best Western Manchester Hotel Manchester

Reviews

Best Western Manchester Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 153 out of 266 reviews
Rating 8 - Good. 59 out of 266 reviews
Rating 6 - Okay. 28 out of 266 reviews
Rating 4 - Poor. 17 out of 266 reviews
Rating 2 - Terrible. 9 out of 266 reviews

Reviews

4/10 Poor

Mikayla

Disliked: Cleanliness
Room was dirty crumbs on counter dirty towel under sink.
Stayed 2 nights in Jun 2025

2/10 Terrible

Elisa

Liked: Staff & service
Disliked: Amenities
The room was clean but unfortunately everything was wet/moist--sheets, carpet, surfaces. Not the most comfortable stay but I was only here for one night. The rooms have been renovated. Entering/exiting out of other doors besides the main entrance was difficult.
Stayed 1 night in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable for an overnight respite from driving. Breakfast was slow and late to be put out.
Stayed 1 night in Jun 2025

6/10 Okay

Albert

Traveled with family
Would not return to this hotel for multiple reasons.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 3 nights in Jun 2025

8/10 Good

Mary

Liked: Staff & service
Just fine hotel. Breakfast is very minimal with very few options. Usually there is more fruit , yogurt, and hard boiled eggs. There was a yogurt machine but it was full of sugary sweet yogurt. Lobby was stinky and not sure what smell. Staff is helpful. Felt like a safe location and area.
Stayed 1 night in Jun 2025

8/10 Good

Fei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is newly renovated, very clean. A good experience for a overnight stay in a long trip.
Stayed 1 night in Jun 2025

2/10 Terrible

TIFFANY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Abbe

Stayed 2 nights in Jun 2025

8/10 Good

Donna

Stayed 1 night in Jun 2025

2/10 Terrible

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anicesa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Leticia

Stayed 4 nights in Jun 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only concern is that I have to sleep during the day and drive at night. Sometimes people are working on the room up above and make a lot of noise with machinery and loud talking. I would prefer a room that does not have work scheduled overhead!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashante

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated so still is in good shape
Stayed 1 night in May 2025

10/10 Excellent

Hilliary

Stayed 1 night in Jun 2025

2/10 Terrible

Hector

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms had a strong smell of humidity. In the room in front of ours there were 2 dogs thatThey spent the whole week and barking that we stayed
Stayed 4 nights in Jun 2025

8/10 Good

Amanda B, GLEN ROCK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities

Unacceptable…

There was nothing in Reservation information that you would not get nightly room service like all other hotels .. I stayed 11 days and only got room service 2 times unacceptable —I had to ask mutiple times to get more towels and get room cleaned —they would promise next day service and still Not done …Also toilet backed up twice and flood bathroom—first time I had to wait hours to get it fixed and cleaned up. I would alway be told by front desk help over and over again I would get better service and never did! After this incredible bad follow up and service I was not contacted by management to apologize and at least offer somekind of discount for unacceptable customer services I will not ever recommend this hotel in future
Stayed 11 nights in May 2025

8/10 Good

Bhasker

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice but not excellent as my last stay here
Stayed 3 nights in Jun 2025

4/10 Poor

Nicole

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The window was left open and tick was able to crawl into our room. This is when we checked in lte around 8:00 pm after travelling all day. Once I found the crawling on our bed, I caught it and immediately took it downstairs. The night manger laughed it off and asked if my window was left open. She stated that she would take care of me and ask for a discount of some kind. Never happened. The hotel windows have no screens!!! Terrible experience! Even aftrr calling corporate they would not give me any compensation. I would love for their family to stay in a hotel room that had a tick in it. This situation could have really coild.have taken a turn for the worst if we would have gotten bitten.
Stayed 2 nights in May 2025

10/10 Excellent

Morris

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect fir 2 nights
Stayed 2 nights in Jun 2025

10/10 Excellent

Rajiv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, well kept and well managed. The staff were very friendly and helpful. The WiFi was good and so was the gym. The room did include breakfast - which was good.
Stayed 3 nights in Jun 2025