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Quality Inn Cromwell - Middletown

2.5 star property

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Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
111 Berlin Rd, Cromwell, CT, 06416
  • Cromwell Commons Shopping Center
    ‪11 min walk‬
  • Smith Park
    ‪6 min drive‬
  • Wesleyan University
    ‪7 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Super 8 by Wyndham Cromwell/Middletown

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.4 out of 5, (999)
The price is $67
per night
$77 total
includes taxes & fees
Feb 26 - Feb 27
Super 8 by Wyndham Cromwell/Middletown

About this property

Quality Inn Cromwell - Middletown

Cromwell hotel with coffee shop/cafe
This hotel features a health club, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a health club, barbecue grills, and a vending machine. Complimentary self parking is available on site.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 223 out of 991 reviews
Rating 8 - Good. 266 out of 991 reviews
Rating 6 - Okay. 216 out of 991 reviews
Rating 4 - Poor. 141 out of 991 reviews
Rating 2 - Terrible. 145 out of 991 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley, Cromwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 27 nights in Oct 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

T.E.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,good housekeeping, breakfast, convenient no issues.
Stayed 7 nights in Oct 2024

2/10 Terrible

Dana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs upgrades badly.
Stayed 2 nights in Nov 2024

2/10 Terrible

Raquel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Courtney

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap but not worth it.
Stayed 1 night in Nov 2024

2/10 Terrible

Xuxin, Newton

Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy and outdated
It was not the cleanest hotel I’ve stayed in. The bathroom was dirty. Nothing was dusted.
Stayed 2 nights in Oct 2024

8/10 Good

Yvette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part everything else is OK
Stayed 1 night in Nov 2024

6/10 Okay

Sheila

Stayed 7 nights in Sep 2024

6/10 Okay

Nawsher

Disliked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

6/10 Okay

Lacy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property seemed in need of a refresh. Looked like a recent coat of white paint was applied to everything, but just did not get a good feel for overall cleanliness. Property is dated.
Stayed 2 nights in Oct 2024

8/10 Good

Bridget

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We were in CT for a wedding. The hotel met all our needs for the 2 days we were in town. Check in was simple and pleasurable.
Stayed 2 nights in Oct 2024

2/10 Terrible

Allan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t stay again
It was very dirty. The towels had had on them. The bathroom had false eyelashes on the floor the comforters were stained. The carpets were dirty in the halls and in the room.
Stayed 1 night in Oct 2024

4/10 Poor

DANNY

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel needs renovations
Stayed 1 night in Oct 2024

4/10 Poor

Todd

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not kept up, our bed was slanted down , there was spilt stiff on lamp beside bed that was crusted over, the toilet seat had cracks and chips on it and the tub doesn’t look like it has been cleaned in a while. The lobby area is not as portrayed on web sight(s). Smoke smell in room
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Traveled with partner
Disliked: Property conditions & facilities
spacious room, breakfast rough, price acceptable for limited comfort
Stayed 1 night in Oct 2024

10/10 Excellent

martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very comfortable place, nice relaxed atmosphere
Stayed 7 nights in Oct 2024

4/10 Poor

Jim

Was woken up by noise in hall at 630 am. Appeared to be a staff member yelling in hall
Stayed 1 night in Oct 2024

4/10 Poor

Nicole

Traveled with partner
Disliked: Amenities
They offered a breakfast with the stay and barely had any food available for the guest. And our toilet broke and would not flush.
Stayed 1 night in Sep 2024

6/10 Okay

frank

Traveled with family
Liked: Staff & service
Disliked: Amenities
Room was comfortable and clean Slightly unpleasant odor in hallways. Breakfast was poor.
Stayed 1 night in Oct 2024

2/10 Terrible

Chris

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Place is not what it is in the picture. When i got htere, there was 4 ck heads hanging around outside. Then, that same night, my daughter and i look out the wind and 4 loovely working ladys were leaving. When i was leaving, i guy started teling me i couldnt put my trash in the can from inside a closet. Then he comes out and gets mad that i cleaned my room. Tells me to take my trash out of the garbage can and bring it back to the room. So i did and told him thanks for the great direction and horrible stay. The place should be in hartford, not cromwell. Shame on you front desk man who came from the closet
Stayed 6 nights in Oct 2024

4/10 Poor

Roxanne

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Not like pictures
I was greeted by a host behind a plastic partition. Very awkward! Hotel is old and not polished at all. No carafe in the coffee pot. Shower curtain was dirty w mold/mildew and room had unpleasant odor. We were in at 10 PM and out early so was not going to make a fuss but will definitely not stay here again!
Stayed 1 night in Oct 2024