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Quality Inn Cromwell - Middletown

2.5 star property

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Photo gallery for Quality Inn Cromwell - Middletown

Front of property
Ice skating
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Point of interest

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
111 Berlin Rd, Cromwell, CT, 06416
  • Place, Cromwell Commons Shopping Center
    ‪13 min walk‬
  • Place, Cromwell Dog Park
    ‪2 min drive‬
  • Place, Wesleyan University
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

View all photos for 2 Double Beds, Nonsmoking

A hotel room with a large bed, a desk, a chair, a lamp, a window with curtains, and a painting on the wall.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking, Upgrade

Lobby

2 Queen Beds, Nonsmoking, Upgrade

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with a bed, bedside table, lamp, chair, desk, and a flat-screen TV.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, chair, desk, and a flat-screen TV.

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a telephone, and two framed artworks on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, chair, desk, and a flat-screen TV.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a telephone, and two framed artworks on the wall.

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds No Smoking

A hotel room with two beds, a desk, a chair, and a television.

2 Queen Beds No Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking, Accessible

A hotel room with two beds, a wooden headboard, a window with curtains, and two wall-mounted paintings.

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO DOUBLE BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible-Two Queen Beds

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible-Queen Size Bed

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

Desk, laptop workspace, blackout drapes, iron/ironing board

1 King Bed, Nonsmoking

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Queen Bed, Nonsmoking

Desk, laptop workspace, blackout drapes, iron/ironing board

1 Queen Bed, Nonsmoking

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

Double or Twin STANDARD

  • Sleeps 6
  • Free WiFi

QUADRUPLE NON SMOKING

  • Sleeps 6
  • Free WiFi

QUADRUPLE STANDARD

  • Sleeps 6
  • Free WiFi

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Exterior
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About this property

Quality Inn Cromwell - Middletown

Cromwell hotel with coffee shop/cafe
This hotel features a health club, a snack bar/deli, and a 24-hour business center. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a health club, barbecue grills, and a vending machine. Complimentary self parking is available on site.
A complimentary English breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 6 2026 to July 31 2026 (dates subject to change):
  • Breakfast
The property will be renovating from June 6 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Business center
  • Exterior
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 240 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 202 out of 1002 reviews
Rating 4 - Poor. 148 out of 1002 reviews
Rating 2 - Terrible. 179 out of 1002 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and quite staff was friendly dinner half mile away.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
The room was clean and the amenities like breakfast helped in the morning.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Elizabeth J.

Liked: Cleanliness, staff & service, amenities
It is a convenient, economical place to stay - very decent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joye

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service
Staff is so friendly! Rooms are comfy and clean. Will definitely return
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Joye

Liked: Cleanliness, staff & service, amenities
Clean no rodents or pest an it clean room hot showered a good service for towels an a light breakfast very convenient comfortable beds close to gas station stores a food grocery thanks for the stay we enjoyed it.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place comfortable
Stayed 7 nights in Jan 2026
Verified

2/10 Terrible

Oneejah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not stay there as the place was dilapidated, and had scary characters hanging around. We are requesting a full refund but Expedia and the hotel are fighting it.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Derik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Donna

Disliked: Property conditions & facilities
Carpet was very worn, bathroom door coming apart. But room was quiet, clean and beds were ok. Breakfast was very lacking! No sugar or sweetener for one airpot of lukewarm coffee...cereal, frozrn toaster waffles and a bit of fresh fruit.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very fast and the room was exactly as advertised.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel owners and staff were absolutely fantastic and friendly, my family and I enjoyed our stay.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness
Everything was good! Nice staff, easy check in, clean room, nice tv, comfortable bed, spacious
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff! Nice hotel to stay in.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Elizabeth J.

Liked: Cleanliness, staff & service, amenities
Clean and spacious and the bed is comfortable. I have had a very good experience here three times in the past two months. Breakfast is minimal, and sorry, but the coffee is pretty bad, but the charge is also minimal - this place provides great value for the price.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable and quiet! Friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for our three night stay. Very clean and friendly staff
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Leanna

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 14 nights in Jun 2025
Verified

6/10 Okay

Traci

Better than the comfort inn in wethersfield!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Elizabeth J.

Things are fine - this is a very decent place for the price. Spacious, seems clean. Breakfast is adequate - tiny bit thin. Furniture, amenities, and carpeting are older and a tad worn, but not bad at all. Staff seems fine, polite, nice. Five stars is for perfection. Four stars is very good, a very good value, and I keep returning.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, amenities
It was amazing as always
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible.
Stayed 1 night in Mar 2026
Verified

8/10 Good

inyang

Liked: Staff & service, amenities
The room was very neat, Breakfast was also basic, not too far from sopping areas, we stayed 5 nights & we enjoyed every moment of it.
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Chris

Disliked: Amenities
This was a last minute stay and it was OK
Stayed 1 night in Oct 2025