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The Cromwell Inn

Property class: 2.5

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Photo gallery for The Cromwell Inn

A hotel room with two beds, each with a beige bedspread and white pillows. There are two bedside tables with lamps, and the walls are adorned with framed artwork.
A gazebo, a welcome sign, and a close-up of flowers.
A gym with various exercise equipment including a treadmill, elliptical, and weight machines.
A hotel with a yellow facade, brick accents, and a large tree in front.
A Quality Inn hotel with a prominent sign, a parking lot, and a road with vehicles.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $106
includes taxes & fees
Aug 20 - Aug 21

Explore the area

View in a map
111 Berlin Rd, Cromwell, CT, 06416
  • Place, Cromwell Commons Shopping Center
    ‪13 min walk‬
  • Place, Cromwell Dog Park
    ‪2 min drive‬
  • Place, Wesleyan University
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking

A hotel room with a large bed, a desk, a chair, a lamp, a window with curtains, and a painting on the wall.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Single Room, Garden View

Deluxe Single Room, Garden View | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

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  • Breakfast included
  • Pet friendly
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About this property

The Cromwell Inn

Cromwell hotel with coffee shop/cafe
This hotel features a health club, a snack bar/deli, and a 24-hour business center. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
The Cromwell Inn offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a health club, barbecue grills, and a vending machine. Complimentary self parking is available on site.
A complimentary English breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 6 2026 to July 31 2026 (dates subject to change):
  • Breakfast
The property will be renovating from June 6 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Business center
  • Exterior
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

The Cromwell Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 243 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 147 out of 1000 reviews
Rating 2 - Terrible. 179 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Elizabeth J.

Liked: Cleanliness, staff & service
Generally this has been a very good value if you don't have to have things brand spanking new.
Stayed 1 night in May 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and quite staff was friendly dinner half mile away.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

DEBORAH

Disliked: Property conditions & facilities
Definitely a little sketchy as far as clientele. Bed and bathroom were clean.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower had pealing paint and there wasn’t much of a continental breakfast.
Stayed 1 night in May 2026
Verified review

8/10 Good

Elizabeth J.

Liked: Cleanliness, staff & service, amenities
It is a convenient, economical place to stay - very decent.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
The room was clean and the amenities like breakfast helped in the morning.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Joye

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service
Staff is so friendly! Rooms are comfy and clean. Will definitely return
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place comfortable
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Joye

Liked: Cleanliness, staff & service, amenities
Clean no rodents or pest an it clean room hot showered a good service for towels an a light breakfast very convenient comfortable beds close to gas station stores a food grocery thanks for the stay we enjoyed it.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 4 nights in Feb 2026
Verified review

2/10 Terrible

Archana

Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast , smells really bad of smokd
Stayed 1 night in May 2026
Verified review

8/10 Good

DORIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All two chairs in the room had stains on the seat of chairs.
Stayed 5 nights in Apr 2026
Verified review

2/10 Terrible

Mary

Construction at front - air purifiers every 10 ft. And noisy, room smelled, found vodka bottle with liquor still in it under the mattress -turned it into the front desk and they didn’t say or do anything… no breakfast - just a sign saying sorry, not available, no coffee - do not stay here -
Stayed 1 night in May 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Quality Inn can be hit-or-miss. This location is pretty good. They experienced a laundry fire the week prior, so there was no coffee/breakfast available and there were air purifiers throughout the hallways. Temporary conditions. The room was clean, quiet, and spacious. Bed was comfortable. Plenty of decent pillows, which is worth noting because in some of my recent stays at similar properties, I've found the cheapest barely-pillows on the bed. Good WiFi. Parking is a little bit of a mess - the angled parking layout is weird and people can't seem to stay between the lines. Would stay again if the price is right.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Joseph

Disliked: Amenities, property conditions & facilities
The "continental breakfast" was a joke for even a Not so Quality Inn. Seemed like it was crackhead invested and no one really cared. There were burn holes in the carpet, the shower was rachet. Wouldn't recommend at all
Stayed 1 night in May 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very fast and the room was exactly as advertised.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel owners and staff were absolutely fantastic and friendly, my family and I enjoyed our stay.
Stayed 10 nights in Aug 2025
Verified review

2/10 Terrible

Oneejah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not stay there as the place was dilapidated, and had scary characters hanging around. We are requesting a full refund but Expedia and the hotel are fighting it.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Krista-Leigh

Liked: Staff & service
Room ok, wallpaper keeping, burn marks on the wall, otherwise ok. My key didn’t work two different times & I had to go get new ones, pain!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Leanna

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 14 nights in Jun 2025
Verified review

6/10 Okay

Donna

Disliked: Property conditions & facilities
Carpet was very worn, bathroom door coming apart. But room was quiet, clean and beds were ok. Breakfast was very lacking! No sugar or sweetener for one airpot of lukewarm coffee...cereal, frozrn toaster waffles and a bit of fresh fruit.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Derik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff! Nice hotel to stay in.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness
Everything was good! Nice staff, easy check in, clean room, nice tv, comfortable bed, spacious
Stayed 1 night in Dec 2025