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Red Lion Hotel Hartford

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Lion Hotel Hartford

Exterior
Reception
Outdoor pool
Lobby sitting area
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
50 Morgan Street, Hartford, CT, 06120
  • Dunkin' Donuts Park
    5 min walk
  • Savin Rock Roasting Company
    2 min walk
  • Hartford Union Station
    11 min walk
  • Hartford, CT (HFD-Hartford - Brainard)
    5 min drive

Room options

About this property

Red Lion Hotel Hartford

3-star hotel in Downtown Hartford
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Red Lion Hotel Hartford offers 150 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Lion Hotel Hartford features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a garden, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Bistro Z - This restaurant specializes in American cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro Z

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total amount of stay plus USD 100 for the 1st night of stay and USD 50 for each additional night of stay for incidentals. Incidental authorizations will be released at the time of check-out.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Red Lion Hartford
Crowne Plaza Hartford Hotel
Crowne Plaza Hotel
Red Lion Hotel Hartford Hotel
Red Lion Hotel Hartford Hartford
Red Lion Hotel Hartford Hotel Hartford

Red Lion Hotel Hartford Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 179 out of 1000 reviews" "
Rating 8 - Good. 395 out of 1000 reviews" "
Rating 6 - Okay. 242 out of 1000 reviews" "
Rating 4 - Poor. 116 out of 1000 reviews" "
Rating 2 - Terrible. 68 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness
Just okay
Everything was okay. The room cost was very reasonable. This hotel is in need of updating. The carpet really need to be replace. The staff was great and nice. I really enjoy the restaurant experiences that was wonderful.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveler

Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and dated. When we arrived and checked, the lady at the front desk gave us the room key. Then we went to our room, the key didn’t even worked. We went back downstair, the lady at the front desk said she send someone to fix it, but the gentlemen could not fix it. Then he decided to move us to a different room. But this room, the condition was worst it the other one. The carpet was old and disgusting, and the chair was ripped, the room view on this one was facing was terrible. The bed was not comfortable and the bedding was smell bad. The only thing we like is the water pressure was good.
Stayed 1 night in Mar 2020

4/10 Poor

Kristie

Business traveler
Liked: Cleanliness, staff & service
Your site said this hotel had a restaurant and bar and room service. It only served breakfast. No room service and no restaurant other than breakfast
Stayed 2 nights in Mar 2020

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New name same old dump Raddison becomes Red lion
This Hotel is old and worn, needs to be renovated. Furniture is old and smells. Terrible place, bathroom was very unclean had to complain to get bathroom cleaned properly. Would not recommend to anyone.
Stayed 2 nights in Mar 2020

4/10 Poor

Ryan, Massachusetts

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, trashes probably from other stays dirty bathroom, kitchen was completely empty there was nothing to eat or drink at that kitchen doors are not working properly! Totally disaster
Stayed 1 night in Mar 2020

2/10 Terrible

Chelsea

Stayed 1 night in Feb 2020

6/10 Okay

Steve, Atlanta

Business traveler
Disliked: Amenities, property conditions & facilities
Under renovation and not kept up. Restaurant in lobby was not open. Parking lot in disrepair
Stayed 1 night in Feb 2020

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Akira

Traveled with family
It was very difficult to get hotel
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
Nothing was unique the first person we met was horrible very loud and aggressive. Tv was broken. They promise to replace it which never happened. Even though we continued to remind them. No hot water the first day and it made me late to a very important meeting
Stayed 2 nights in Jan 2020

4/10 Poor

Zed, New York

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old dirty run down hotel. "I'm scared of taking off my shoes in the room" kinda place. I was disappointed not to find a dead body under my bed. I had to stay the night. It was late. The staff was nice though. They didn't make a fuss about canceling the rest of my reservation. I guess you get what you pay for...
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty (crumbs, hair, nail clippings) and reeked of smoke (non-smoking room). Heating system alternated between aggressively shooting (very) warm and (very) cold air, apparently in an attempt to hit a happy medium in the 70-degree range. Phone and hairdryer were both broken. Trash can at the elevator hall was overflowing for 2 days. Garage was downright scary with gaping holes in the concrete floor. Signs say that the property is being upgraded but that doesn’t explain this experience.
Stayed 2 nights in Jan 2020

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful and quiet. Very clean and easy yo access, the staff was very kind and friendly. and room service was excellent.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Robert

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overall good
Overall good experience. It was under renovations so restaurant and bar closed but otherwise good
Stayed 1 night in Dec 2019

8/10 Good

Roch

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was clean and convenient
Stayed 1 night in Dec 2019

2/10 Terrible

Josh

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Poor management
Fire alarm went off after being checked in for 4hrs and would not offer refund ve though we could not return
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
I liked how helpful the staff was. I was less thrilled by how much construction was going on.
Stayed 1 night in Dec 2019

4/10 Poor

Dean

Liked: Staff & service
Disliked: Cleanliness
The carpets in our room were filthy!!
Stayed 1 night in Dec 2019

2/10 Terrible

Mic

Traveled with family
Disliked: Amenities, property conditions & facilities
17.00 dollars a day for parking, the garage for parking was full of scaffolding. No help at the door to enter, restaurant wasn't open and breakfast was a la carte, pay for each piece. The picture doesn't show the condition of the building as it looks in disrepair on the outside. I cancelled my reservation and went elsewhere.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2019