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Red Roof Inn Hartford - New Britain

2.0 star property

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Photo gallery for Red Roof Inn Hartford - New Britain

Exterior
Lobby
Premium bedding, free cribs/infant beds, rollaway beds, free WiFi
Lobby
Lobby

Reviews

4.8 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
65 Columbus Blvd, New Britain, CT, 06051
  • New Britain Museum of American Art
    ‪14 min walk‬
  • Central Connecticut State University
    ‪3 min drive‬
  • Lincoln Technical Institute
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Accessible, Non Smoking

Deluxe Room, 2 Double Beds, Accessible, Non Smoking | Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Deluxe Room, 2 Double Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible, Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Smoking

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Deluxe Room, 2 Double Beds, Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Double Beds, Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Smoking

Deluxe Room, 1 Double Bed, Smoking | Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Deluxe Room, 1 Double Bed, Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Superior Room, 1 King Bed, Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Smoking

Premium bedding, free cribs/infant beds, rollaway beds, free WiFi

Superior Room, 1 King Bed, Accessible, Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Hartford - New Britain

New Britain hotel with free self parking
Coffee/tea in a common area, a business center, and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a banquet hall.
Red Roof Inn Hartford - New Britain offers 135 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. This New Britain hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Red Roof Inn Hartford - New Britain has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quinta Inn New Britain/Farmington
Quinta Inn New Britain/Farmington New Britain
Quinta New Britain/Farmington
Quinta New Britain/Farmington New Britain
Quinta Inn Britain/Farmington
Quinta Britain/Farmington
La Quinta Inn & Suites New Britain Hotel New Britain
New Britain La Quinta
La Quinta Inn And Suites New Britain
La Quinta New Britain
Red Roof Inn New Britain Hotel
Red Roof Inn New Britain Farmington Hotel
Red Roof Hartford New Britain
Red Roof Inn Hartford - New Britain Hotel
Red Roof Inn Hartford - New Britain New Britain
Red Roof Inn Hartford - New Britain Hotel New Britain

Red Roof Inn Hartford - New Britain Reviews

Reviews

4.8
Rating 10 - Excellent. 137 out of 1014 reviews
Rating 8 - Good. 121 out of 1014 reviews
Rating 6 - Okay. 168 out of 1014 reviews
Rating 4 - Poor. 150 out of 1014 reviews
Rating 2 - Terrible. 438 out of 1014 reviews

4.8/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Norah

Disliked: Cleanliness, staff & service, property conditions & facilities
There were roaches crawling around the room and in the bathroom. It was a very disgusting and disturbing experience. Also, there was no cleaning services the entire time of my visit. Will definitely NOT be recommending this place to anyone, ever!
Stayed 2 nights in Jan 2025

10/10 Excellent

Yuanlin

Stayed 1 night in Feb 2025

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelvin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good prices and very convenient for shopping whether you want food, clothes, or transportation.
Stayed 6 nights in Jan 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Iqra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very bad customer service. Take a $50 deposit even though you paid through Expedia, and then find an excuse to keep that. Thieves!!
Stayed 1 night in Feb 2025

10/10 Excellent

christopher

Stayed 2 nights in Feb 2025

4/10 Poor

lisandra

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Tracey

Disliked: Property conditions & facilities, room comfort

Very cold

My room was very cold the heat blew out cold air.
Stayed 1 night in Feb 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the cost.
Stayed 1 night in Dec 2024

6/10 Okay

Niwakhe

Traveled with partner
Deposit takes long to refund
Stayed 3 nights in Jan 2025

2/10 Terrible

Michael

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like how they trying to charge me for room to have a microwave in the refrigerator like I’ve never been to the hotel when they charge you extra dollars for a microwave and refrigerator staff is very rude no type of professionalism at all
Stayed 1 night in Jan 2025

6/10 Okay

Brandon

Stayed 1 night in Jan 2025

10/10 Excellent

Chala

Stayed 1 night in Jan 2025

4/10 Poor

cery

Disliked: Cleanliness, staff & service, property conditions & facilities
No one at front desk upon entering/check-in or during the times we stepped out and returned back to the hotel. Upon checking-in and waiting a few minutes a staff member came out a room as they had been sleeping. Upon checking out, again no o e at front desk instead staff member was sitting between a room and front desk on her phone. When she looked up at me I told her i was checking out, she said"ok leave the card there on the reception desk" and went back to her phone. Super unproffessioal and lack of customer service.
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

I had a great stay. I am concerned about my $50 deposit being returned to me. I am not sure the expected wait time is for this to happen.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low Cost - Low Quality

You get what you pay for - it's cheap and it shows. Poor service with limited staff. Constant fire alarms. The floor and chairs were damaged. No batteries in the remote. Shower rod was filthy as evident on the washcloth when laid upon it. Many security cameras which was appreciated since strange men were knocking on doors in the middle of the night.
Stayed 2 nights in Jan 2025

6/10 Okay

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Calise

Disliked: Staff & service
I checked in around 3:45pm first the room I booked was being used so I had to get a new room and around 12am I was kicked out for not being 21 I’m 19 and I gave the staff my id they made copy and gave me a room
Stayed 1 night in Jan 2025

6/10 Okay

Richard

Business traveler
Disliked: Cleanliness, property conditions & facilities

Unsafe

Terrible location. Severe security steps just to enter and check in. Got checked in and found my room occupied.
Stayed 1 night in Oct 2024

4/10 Poor

Erica

Stayed 1 night in Dec 2024

2/10 Terrible

Aliyah

Disliked: Cleanliness, staff & service, property conditions & facilities
It was awful
Stayed 2 nights in Dec 2024

2/10 Terrible

Samantha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Upon arrival and check-in i got to my room and my room looked like it wasnt clean. Sheets were dirty and i found hair and was placed in a smoking room. I had to change and switch 2 times until I got a room that wasnt dirty. The last room that I finally got also had a stain on the bed and at that point I was tired and didnt make the attempt to bother switching out rooms.
Stayed 1 night in Dec 2024