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Springhill Suites by Marriott Hartford Cromwell

2.5 star property

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Photo gallery for Springhill Suites by Marriott Hartford Cromwell

Exterior
Property amenity
Reception
Lobby lounge
Desk, laptop workspace, iron/ironing board, cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • 24/7 front desk
  • Laundry
$139
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
76 Berlin Road, Cromwell, CT, 06416
  • Place, Cromwell Commons Shopping Center
    ‪19 min walk‬
  • Place, Cromwell Dog Park
    ‪1 min drive‬
  • Place, Wesleyan University
    ‪7 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(50 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Free WiFi
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About this property

Springhill Suites by Marriott Hartford Cromwell

Cromwell hotel with bar/lounge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Springhill Suites by Marriott Hartford Cromwell offers 123 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 45-inch flat-screen televisions come with premium cable channels and Netflix.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Springhill Suites by Marriott Hartford Cromwell features an indoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

Springhill Suites by Marriott Hartford Cromwell is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Connecticut River Lounge - Onsite bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Connecticut River Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 0.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 0.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites by Marriott Hartford Cromwell Hotel
Springhill Suites by Marriott Hartford Cromwell Cromwell
Springhill Suites by Marriott Hartford Cromwell Hotel Cromwell

Springhill Suites by Marriott Hartford Cromwell Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 649 reviews
Rating 8 - Good. 133 out of 649 reviews
Rating 6 - Okay. 61 out of 649 reviews
Rating 4 - Poor. 25 out of 649 reviews
Rating 2 - Terrible. 32 out of 649 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vilma

Stayed 4 nights in Sep 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jiean

Stayed 1 night in Sep 2025

10/10 Excellent

Rechelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, huge room, super clean
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca, Del Valle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very peaceful. Front Desk person Annie was so welcoming, warm, and friendly. The only thing I would improve on is perhaps more breakfast options.
Stayed 7 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Staff & service

No housekeeping provided over a 3 day stay

Our room was never cleaned despite multiple requests. The room itself was reasonably pleasant, and the front desk staff were polite. But the lack of regular housekeeping for a three day stay was unacceptable. Part of the pleasure of staying in a hotel is to have the bed made, sink, cleaned, and towels refreshed. We checked in on a Friday evening and then went out for the day on Saturday. When we returned to the hotel on Saturday evening, our room had not been cleaned. We went down to the front desk to raise our concern and get fresh towels. Ofelia at the desk told us that we weren’t entitled to our room being cleaned because we were only staying two nights. We confirmed that our reservation was for three nights. She then apologized and said she would put our names on the list to make sure that our room was cleaned on Sunday. On Sunday morning when we left the hotel, we spoke with the Front Desk person to verify that our room would be cleaned that day, and we assured that it would be. When we returned on Sunday evening, our room had not been cleaned. We asked for the manager to call us, which never happened either that evening or the next morning. When we checked out on Monday and raised our concerns about what had happened with housekeeping, we were told that we would get Marriott points in compensation. And even this has not happened. We are quite disappointed as we generally like the Marriott brand.
Stayed 3 nights in Aug 2025

10/10 Excellent

Demetria

Liked: Cleanliness, staff & service, property conditions & facilities
I like the property I like the hotel. I will come back to stay. Thank you.
Stayed 3 nights in Aug 2025

8/10 Good

Julio

Traveled with family

Pretty good

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Untrustworthy. I had to check out early. I forgot my Amazon fire stick attached to the TV. I called and asked if they could mail it to me. The person I called went to the room to look for it. They told me it and the remote wasn't there, but the HDMI cable was out of the TV. She said she asked the cleaning lady and checked her cart. I verified my daughter didn't get it, then called back and asked if they can ask the cleaning lady again. She took offense and insisted they didn't have it I know 100% it was there when I left. It's a shame this happens for a $50 device.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kingsley, Bridgeport

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a good stay, the internet connectivity was just terrible. Aside that, everything was good.
Stayed 6 nights in Aug 2025

10/10 Excellent

Emmanuella

Traveled with family
Liked: Amenities
Good
Stayed 2 nights in Aug 2025

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, parking is terrible, all parking is away from the main entrance or simply behind, or back side of entrance's main lobby, walls are thin, so you hear everything. Drive way into Hotel is very confusing ,
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Poor breakfast, lack of food. Only eggs, ham, cereals. On weekend most of food finished by 9 AM. Room cleaning was below average. Room was not vacuumed, my leftovers were not cleaned.
Stayed 8 nights in Aug 2025

8/10 Good

Stephen

Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

8/10 Good

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and our room was very clean. Breakfast could have had a few more options.
Stayed 1 night in Jul 2025

10/10 Excellent

Courtney

Stayed 2 nights in Jul 2025

10/10 Excellent

James, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was nice, had mini fridge, couch, and desk area, bed clean
Stayed 1 night in Jul 2025

10/10 Excellent

ruifeng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 5 nights in Jul 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very spacious and comfortable. Staff is great...very accommodating and helpful.
Stayed 1 night in Jul 2025

2/10 Terrible

Ralph

Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Stayed 1 night in Jul 2025

4/10 Poor

Lois, Joliet

Traveled with family
Disliked: Property conditions & facilities
Several items broken in the room. I was charged $2700 out of my account for a Jill of $1380. They keep taking money out of my account. First it was $1250, then $900, then $250, and finally $310. I spoke to the manager with no resolution.
Stayed 9 nights in Jun 2025

10/10 Excellent

Rasheen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025