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Springhill Suites by Marriott Hartford Cromwell

2.5 star property

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Photo gallery for Springhill Suites by Marriott Hartford Cromwell

Exterior
Desk, laptop workspace, iron/ironing board, cribs/infant beds
Lobby lounge
Property amenity
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • 24/7 front desk
  • Laundry
$146
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
76 Berlin Road, Cromwell, CT, 06416
  • Place, Cromwell Commons Shopping Center
    ‪19 min walk‬
  • Place, Cromwell Dog Park
    ‪2 min drive‬
  • Place, Wesleyan University
    ‪8 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(50 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Parking included
  • Free WiFi
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4.3 out of 5, Excellent, 699 reviews
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About this property

Springhill Suites by Marriott Hartford Cromwell

Cromwell hotel with bar/lounge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Springhill Suites by Marriott Hartford Cromwell offers 123 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 45-inch flat-screen televisions come with premium cable channels and Netflix.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Springhill Suites by Marriott Hartford Cromwell features an indoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

Springhill Suites by Marriott Hartford Cromwell is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Connecticut River Lounge - Onsite bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Connecticut River Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 0.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 0.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites by Marriott Hartford Cromwell Hotel
Springhill Suites by Marriott Hartford Cromwell Cromwell
Springhill Suites by Marriott Hartford Cromwell Hotel Cromwell

Springhill Suites by Marriott Hartford Cromwell Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 397 out of 646 reviews
Rating 8 - Good. 133 out of 646 reviews
Rating 6 - Okay. 60 out of 646 reviews
Rating 4 - Poor. 25 out of 646 reviews
Rating 2 - Terrible. 31 out of 646 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Untrustworthy. I had to check out early. I forgot my Amazon fire stick attached to the TV. I called and asked if they could mail it to me. The person I called went to the room to look for it. They told me it and the remote wasn't there, but the HDMI cable was out of the TV. She said she asked the cleaning lady and checked her cart. I verified my daughter didn't get it, then called back and asked if they can ask the cleaning lady again. She took offense and insisted they didn't have it I know 100% it was there when I left. It's a shame this happens for a $50 device.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kingsley, Bridgeport

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a good stay, the internet connectivity was just terrible. Aside that, everything was good.
Stayed 6 nights in Aug 2025

10/10 Excellent

Emmanuella

Traveled with family
Liked: Amenities
Good
Stayed 2 nights in Aug 2025

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, parking is terrible, all parking is away from the main entrance or simply behind, or back side of entrance's main lobby, walls are thin, so you hear everything. Drive way into Hotel is very confusing ,
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Poor breakfast, lack of food. Only eggs, ham, cereals. On weekend most of food finished by 9 AM. Room cleaning was below average. Room was not vacuumed, my leftovers were not cleaned.
Stayed 8 nights in Aug 2025

8/10 Good

Stephen

Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

8/10 Good

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and our room was very clean. Breakfast could have had a few more options.
Stayed 1 night in Jul 2025

10/10 Excellent

Courtney

Stayed 2 nights in Jul 2025

10/10 Excellent

James, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was nice, had mini fridge, couch, and desk area, bed clean
Stayed 1 night in Jul 2025

10/10 Excellent

ruifeng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 5 nights in Jul 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very spacious and comfortable. Staff is great...very accommodating and helpful.
Stayed 1 night in Jul 2025

2/10 Terrible

Ralph

Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Stayed 1 night in Jul 2025

4/10 Poor

Lois, Joliet

Traveled with family
Disliked: Property conditions & facilities
Several items broken in the room. I was charged $2700 out of my account for a Jill of $1380. They keep taking money out of my account. First it was $1250, then $900, then $250, and finally $310. I spoke to the manager with no resolution.
Stayed 9 nights in Jun 2025

10/10 Excellent

Rasheen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Abdul

Liked: Amenities, property conditions & facilities
Quite
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect !!!
Stayed 1 night in Jul 2025

2/10 Terrible

Antonio

Liked: Property conditions & facilities
Rooms are fine. They allow guests to be noisy except during “quiet hours
Stayed 2 nights in Jun 2025

2/10 Terrible

Jack, Harrisonburg

Stayed 1 night in Jun 2025

6/10 Okay

SHARON, Middletown

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Hair conditioner was empty. There were 5 tissues. No 24 hour coffee???
Stayed 1 night in Jun 2025

10/10 Excellent

laura, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient; good breakfast starts early; excellent staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ewing

Stayed 1 night in Jun 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would book again

We had a great stay after the PGA tournament. The beds were super comfortable and the rooms were so big! Breakfast in the am was a bonus too!
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory with room for improvement

We've stayed here before and are overall happy with ours stays. Location is convenient to anything youd need or want. Young gentleman stocking breakfast items mini fridge accomodated my special request for shredded cheese, kuddos to him. Staff has always been pleasant and desk check in was efficient. Improvement items if interested are d/c the $3 per night parking, unnecessary for hotel owned self parking lot and the breakfast offered leaves huge room for improvement.
Stayed 2 nights in Jun 2025