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The Capitol Hotel

3.0 star property

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Photo gallery for The Capitol Hotel

Desk, laptop workspace, blackout drapes, iron/ironing board
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Desk, laptop workspace, blackout drapes, iron/ironing board
Food and drink
Food and drink

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
440 Asylum St, Hartford, CT, 06103

Room options

Similar properties

Exterior

Candlewood Suites Hartford Downtown by IHG

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, (763)
The price is $239
per night
$275 total
includes taxes & fees
May 3 - May 4
Candlewood Suites Hartford Downtown by IHG

About this property

The Capitol Hotel

3-star hotel in Downtown Hartford
A 24-hour fitness center, a snack bar/deli, and self parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 3-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and gift shops/newsstands. Parking is available onsite for a surcharge. A total renovation of this property was completed in 2016.

The Capitol Hotel, Ascend Hotel Collection is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - 2016
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel Hotel
The Capitol Hotel Hartford
The Capitol Hotel Hotel Hartford
The Capitol Hotel Ascend Hotel Collection
The Capitol Hotel an Ascend Hotel Collection Member

The Capitol Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 199 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 99 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Bonnie

Traveled with family
Liked: Staff & service
First room smelled heavily of marijuana, floor was sticky and barhroom ceiling was leaving. When I asked for another room Iwas told they were sold out. However, when I requested a discount instead, a room magically became available. The underground garage is small and difficult to maneuver large vehicles not to mention it's need for repair.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roberto

Stayed 1 night in Dec 2024

2/10 Terrible

Jevito

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Female employee on the front desk be behaving rudely
Stayed 1 night in Jan 2025

4/10 Poor

Shannon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was rude Doors didn’t work Breakfast sucked No coffee, machine was always broken Do not recommend
Stayed 4 nights in Jan 2025

6/10 Okay

CHRISTINE, Terryville

Traveled with family
Liked: Staff & service
Staff was very nice and acompassing. Especially for NYE. Parking is very reasonable. $15. Rooms are tidy and have a fridge and microwave. Which was a major plus. Would have liked to see a bed skirt on the beds. Something about seeing a box spring irks me a bit. A little outdated but good for the price.
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The tv and phone didn't work, charges a early check in fee
Stayed 1 night in Jan 2025

4/10 Poor

Remzije

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Stayed 2 nights in Dec 2024

8/10 Good

Venu Madhav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to live
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort

You get what you pay for

We were greeted by a very friendly staff. The lobby was clean and comfy looking. The breakfast was also very good, lots of choices. The bed was extremely uncomfortable. Our backs are still recovering. There was hair all over the bed and bathroom. The water was hot. But the plumbing left a lot to be desired. Toilets didn’t flush properly. Over all, you get what you pay for. An inexpensive hotel close to all the action.
Stayed 2 nights in Dec 2024

6/10 Okay

Tina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Housekeeping needs to better, the bathroom had hair from previous person all over the shower. Even left dirty towels in the for me to use. Throw the stained towels away.
Stayed 1 night in Dec 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Takima

Liked: Room comfort

Rip off

The hotel was clean and convenient. However, the hotel charged me FOUR times for the same room!
Stayed 1 night in Dec 2024

10/10 Excellent

Terrezz

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Erin

Stayed 1 night in Dec 2024

8/10 Good

Catherine

Stayed 1 night in Dec 2024

6/10 Okay

Angelique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only negative thing I would have to say is the parking garage situation. They have to manually let you in and out and sometimes it was a hassle
Stayed 3 nights in Dec 2024

6/10 Okay

Dickens

Business traveler, Traveled with family
Disliked: Room comfort

Ok but not as good for the money

It was ok just this the first hotel ever i had to pay for parking after paying so much for the stay. Breakfast wasnt great and the ac unit got me n my wife sick needs to be cleaned out.
Stayed 4 nights in Dec 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast spread. Room could have used an easy chair in the corner, next to bed. Otherwise fine
Stayed 2 nights in Dec 2024

6/10 Okay

ShanKar

Disliked: Cleanliness, staff & service, room comfort

Decieved, no charging point, no amenities

First of all, there is NO ev charging station at this location. The hotels.com listing deceived me. I asked the hotel and they said they don't have it, so no choice. Secondly, the tv channels said 'no signal' ended using phone whole night. Thirdly there is no 'game room' with pingpong as shown in the listing. Nothing of that sort, deceived again. The front desk person said the game room has been removed long ago. The only best thing is the breakfast and there is a park just outside. The hotels.com should do whatever they should to correct this misinformation on their site.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

brian

Traveled with family
Liked: Staff & service
Disliked: Room comfort

False Advertising

The people at the front desk were hospitable and friendly. They provided a refund of our parking like they said they would since we didn't stay the second night. The room didn't really look like the pictures, the bed was not very comfortable, the rooms next to us were loud, and we didn't feel we should have to pay for parking.
Stayed 2 nights in Dec 2024

6/10 Okay

ARRON, BROOKLYN

Stayed 1 night in Nov 2024

2/10 Terrible

Villilia

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service Stayed December 20 to 23 and the night shift front desk staff was rude and unprofessional Bathroom was not kept Bathtub will not drain the water Toilet was clogged Not enough parking space and they don’t even know when the paid parking gets full
Stayed 2 nights in Dec 2024