The Capitol Hotel, Ascend Hotel Collection

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
440 Asylum St, Hartford, CT, 06103
  • Bushnell Park
    ‪1 min walk‬
  • XL Center
    ‪4 min walk‬
  • Connecticut State Capital
    ‪9 min walk‬
  • Hartford, CT (HFD-Hartford - Brainard)
    ‪11 min drive‬

Room options

Premium Room, 1 King Bed, Non Smoking, View

  • 198 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 198 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Capitol Hotel, Ascend Hotel Collection

3-star hotel in Downtown Hartford
A 24-hour fitness center, a snack bar/deli, and self parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 3-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and gift shops/newsstands. Parking is available onsite for a surcharge. A total renovation of this property was completed in 2016.

The Capitol Hotel, Ascend Hotel Collection is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

The Capitol Hotel, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 333 out of 991 reviews" "
Rating 8 - Good. 261 out of 991 reviews" "
Rating 6 - Okay. 197 out of 991 reviews" "
Rating 4 - Poor. 96 out of 991 reviews" "
Rating 2 - Terrible. 104 out of 991 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wantty

Traveled with group
Liked: Amenities
Clean and comfortable
Stayed 1 night in Oct 2024

8/10 Good

ALICIA

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Oct 2024

8/10 Good

Bette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View of Capital and Bushnell Park, especially at night was spectacular on the front side of the hotel. Convenience to Bushnell Park and the Hartford Marathon event was excellent. We had difficulty with our keys working properly on Day 2 of our stay but front desk was very helpful with the issue. Parking garage was full and we needed to park nearby. Overall a very enjoyable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Stayed 3 nights in Oct 2024

4/10 Poor

Todd, birmingham

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff super, no issue there. Room was worn, dingy and smelled bad. Property needs uplift. I would not return.
Stayed 1 night in Oct 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

alyssa

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

KRYSTAL

Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic hotel, beautiful view of capital. But beds are horrible. Older amenities. But clean inside rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Traveled with partner
Staff was friendly. Free breakfast was superb!
Stayed 1 night in Oct 2024

2/10 Terrible

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel with a terrible staff.
Stayed 3 nights in Oct 2024

8/10 Good

Yvonne

Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lesner, HIALEAH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the connecticut state capitol
Stayed 1 night in Oct 2024

8/10 Good

Melano

Liked: Cleanliness, staff & service
Staff was friendly and location is perfect. Rooms were clean even though hotel is old and need some renovation. Sink in the bathroom wasn't functioning properly and the buthtub as well had leakages. Overall for one night it was good. As I saw on the lower floor they started renovations. Breakfast is simple but good as well. Rooms are clean.
Stayed 1 night in Oct 2024

6/10 Okay

Kayla

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Neighbors were loud, we got locked out of our room 2x, and breakfast was not the best. But convenient and was able to walk to the xl center where we had an event.
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Gerson

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking lady refused to check me in. Please refund me. I had to go to another hotel and pay last minute feed for a room because of this, it ended adding around $500 to my trip. Was the worse experience I ever had traveling.
Stayed 1 night in Sep 2024

6/10 Okay

Therese

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room felt dirty. The bathroom was tired and outdated, and not very clean. Housekeeping came in every morning and did a nice job. Hotel carpet was worn and dirty, parking was uncomfortable, and local area felt very unsafe. Would not recommend.
Stayed 4 nights in Sep 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a great position overlooking the park and the Capitol building. Great staff and a very good breakfast offering included in the price. Underground parking a bit tight though.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mohammadhassan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like what we expected. The place stinks. Not very clean at all. Not recommended.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Eddie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nacia

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Shani

Stayed 1 night in Sep 2024